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Old 02-24-2022, 11:11 AM
  #16  
Denny Swift
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Originally Posted by Coolwnc
….he asked if that was under warranty. The person said no because he only had 5,000 mile on the car! The dealer said he needs a min. of 6,000 to be under warranty. Next the dealer stated that they had to order the battery from Germany. Total cost ......$2500. Comments?
Old 02-24-2022, 11:23 AM
  #17  
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Originally Posted by WCE
Plenty of fine print in the manuals these days!
Here's some quotes from the MY2020 US Warranty Manual:

Batteries damaged from storage, lack of normal vehicle use, or nonPorsche approved electrical or accessory installation.
​​​​​​Porsche Guidelines specify reasonable mileage to be at least 15 miles / 24 kilometers per day or 6000 miles / 9600 kilometers per rolling 12 months.
If you drive less than the above-mentioned limits, or in the event of prolonged storage, contact your local authorized Porsche dealer for instructions. (Note: A battery maintainer is available at your local authorized Porsche dealer. It must be used to maintain your vehicle’s battery state of charge if your vehicle will not be used for several days.)
​​​​​​Maintaining the Life of Your Battery • Start and drive your Porsche vehicle on a regular basis.
If you drive less than 6000 miles/9600 kilometers per 12 rolling months, or if the vehicle will experience prolonged periods of stor age, Porsche recommends using a battery maintainer, available from your authorized Porsche dealer.

Here is the relevant sentence:

If you drive less than 6000 miles/9600 kilometers per 12 rolling months, or if the vehicle will experience prolonged periods of storage, Porsche recommends using a battery maintainer, available from your authorized Porsche dealer.”

Yes, and I agree. But so what? It doesn’t say your battery warranty is null and void if you don’t meet this minimum “recommended” requirements? . Recommendations are only that…recommendations.Porsche also has “recommendations” on tire pressure….so what? Rarely is my pressure exactly on the recommended value.

As a point of fact, the LiPO4 battery found on Porsche’s have been in use for a number of years…and if lack of use was used to void warranties, I’m pretty sure this place would be lit up like a Christmas tree, with complaints. . Furthermore, the LiPO4 batter, when dropping to something like 10% of it’s capacity, automatically disconnects the battery from the rest of the car to keep it from going all the way to 0%. Having a battery discharge to this level is a major pain in the butt for the customer, to get it up and running again. Porsche wants happy customers, so I understand why Porsche wants you to run/trickle charge to keep it from depleting. But voiding the warranty…ummmm, don’t think so.

Last edited by CodyBigdog; 02-24-2022 at 11:30 AM.
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Old 02-24-2022, 11:49 AM
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Mercedes does the same thing. This is not unique to Porsche.

Drive your cars. It’s expensive to let them sit.
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Old 02-24-2022, 11:51 AM
  #19  
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Originally Posted by detansinn
Mercedes does the same thing. This is not unique to Porsche.

Drive your cars. It’s expensive to let them sit.
Sure they do. But they don’t void your warranty, if you don’t. If they did, they most certainly would lose customers.
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Old 02-24-2022, 12:09 PM
  #20  
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This has been discussed in other threads. It's why I removed RAS from my order.
I don't know if it has changed (doesn't sound like it) but not only is it $2K+, it's proprietary to Porsche and I was concerned as much about availability as the absurd pricing.
Maybe the Antigravity guy will weigh in here when he comes across the thread.
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Old 02-24-2022, 12:09 PM
  #21  
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I just went through the same thing last week! My 992S with an AGM battery wouldn’t hold a charge. The car has 4000 miles on it and it’s a year old first they said I have to pay for the battery in the install. Then they agreed to warranty the battery but wanted $150 to put it in. The GM is a great guy I mentioned it to him and they waived the charge and did the whole job under warranty. Think how insane this is , so they’re going give me a new battery because the one in the car is defective but they won’t put it in..Porsche‘s deal is you need 6000 miles a year on a battery of driving or they won’t coverer it under warranty. there is a reason why they’re the most profitable car company in the world! Carl
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Old 02-24-2022, 12:09 PM
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Originally Posted by CodyBigdog
Sure they do. But they don’t void your warranty, if you don’t. If they did, they most certainly would lose customers.
I am the one who wrote this article on behave of my good friend who is 86 years of age. I thank everyone for the feedback which is great! I am planning to call him soon and rely all this good info. Thank You!
Old 02-24-2022, 12:15 PM
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Originally Posted by Coolwnc
I am the one who wrote this article on behave of my good friend who is 86 years of age. I thank everyone for the feedback which is great! I am planning to call him soon and rely all this good info. Thank You!
Logically, ethically, and I suspect legally, your 86 year old friend is on solid ground to demand it be covered under the Porsche “bumper-to-bumper” 50K, 4 year warranty.

I will tell you this, if this happened to me, and my dealership tried to con me into believing this rubbish…they would hear from my lawyer. Bottom line - if they can’t show him this disclaimer on an official Porsche warranty, in writing, then it ain’t real.

My feeling is (from my experience in having to take care of my aging dad)…folks from the “Greatest Generation” can be both forgetful and misinterpret what people say. Good luck to him and you!

Last edited by CodyBigdog; 02-24-2022 at 12:21 PM.
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Old 02-24-2022, 12:32 PM
  #24  
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Originally Posted by Coolwnc
I am the one who wrote this article on behave of my good friend who is 86 years of age. I thank everyone for the feedback which is great! I am planning to call him soon and rely all this good info. Thank You!
I just called my friend in Jacksonville, Fla. and read him all the feedback here! There is only one Porsche dealer in Jacksonville. He is going to call his sales person and let them know about the feed back about this on Rennlist. Stay tuned!
Old 02-24-2022, 12:36 PM
  #25  
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Originally Posted by CodyBigdog
Logically, ethically, and I suspect legally, your 86 year old friend is on solid ground to demand it be covered under the Porsche “bumper-to-bumper” 50K, 4 year warranty.

I will tell you this, if this happened to me, and my dealership tried to con me into believing this rubbish…they would hear from my lawyer. Bottom line - if they can’t show him this disclaimer on an official Porsche warranty, in writing, then it ain’t real.

My feeling is (from my experience in having to take care of my aging dad)…folks from the “Greatest Generation” can be both forgetful and misinterpret what people say. Good luck to him and you!
Thanks for the comment! He is a great guy and told me he has purchased 10 porsche cars in the last 30 years!
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Old 02-24-2022, 12:40 PM
  #26  
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Originally Posted by Coolwnc
I just called my friend in Jacksonville, Fla. and read him all the feedback here! There is only one Porsche dealer in Jacksonville. He is going to call his sales person and let them know about the feed back about this on Rennlist. Stay tuned!
I’m just going to add this caveat - Until someone actually sees this disclaimer that you need at least 6K miles on the car before the warranty kicks in, in writing, from Porsche (not the local dealership)…I don’t believe any of it. If someone sees it, please make a copy and post it on Rennlist.

I’ve had a similar circumstance, with a prior car…where a local dealership would not honor a warrantable claim…that is, until I escalated to the parent company….when the dealership quickly back peddled on their position.

My opinion is - this is either a misunderstanding (maybe the local SA interpreted a “recommendation” as the same thing as something legally enforceable?), or a local dealership trying to pull a fast one on an old person. If the latter, I would either contact my lawyer, or my local news affiliate. News organizations jump all over business trying to scam old people.

Last edited by CodyBigdog; 02-24-2022 at 12:47 PM.
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Old 02-24-2022, 12:44 PM
  #27  
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I recommend a call to PCNA with the details the OP reported here. Elevate!
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Old 02-24-2022, 12:44 PM
  #28  
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Here is the car being towed!
Old 02-24-2022, 12:46 PM
  #29  
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Damn where’s the flat bed truck …..no way I would let them use that contraption
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Old 02-24-2022, 12:49 PM
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Originally Posted by Maverick787
Damn where’s the flat bed truck …..no way I would let them use that contraption

Yeah, I had the same reaction.
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