When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
for extra peace of mind , have the GM send you an email documenting the situation and that the dealership will caver any future paint issues on that piece for may 5 years
so worse case scenario , something happens in that time frame , you have the email in your favor
and despite the trashing of dealers that happen on RL all the time, there are a lot of good dealers out there and most likely management at the time will honor the email from current GM
otherwise enjoy the car
dont blame the dealer on this to be honest, not their fault, its poor quality control from Porsche part. The factory screwed up big time. Its weird because they make so few 911 a day compared to other companies
for extra peace of mind , have the GM send you an email documenting the situation and that the dealership will caver any future paint issues on that piece for may 5 years
so worse case scenario , something happens in that time frame , you have the email in your favor
and despite the trashing of dealers that happen on RL all the time, there are a lot of good dealers out there and most likely management at the time will honor the email from current GM
otherwise enjoy the car
I've toured the BMW processing facility at the port in NJ. You would be amazed at the degree of body work they do on cars that arrive damaged, and still resell them to buyers as "brand new" cars. Paint, dent removal, etc. It's shocking but its actually routine on new cars. Had this issue been found at the Porsche facility at the port, they would have fixed it and you never would have even known about it, and similar repairs are happening to other people's car every day. Not trying to downplay your concerns, just noting that this happens more often than you think and buyers aren't even informed. They were even doing paint work on Rolls Royce's at the BMW NJ processing center.
Spot on - in the UK they have fairly private auctions (a friend recently bought an Audi at one) for cars that are damaged in transit (from Europe) - the rules are (I believe) that any damage to the exterior or interior of the car can be repaired and car sold as NEW. It has to be structural damage to axle for example to exempt them from repairing it - so these they sell at auction.
And transit damage is very common.
I am not blaming the dealer , but the dealer is a representative of the factory and can help facilitate solving a problem/concern
So if someone at factory missed couple of dash screws at time of assembly ,and that caused rattles in the dash . Obviously this is a factory mistake. So you take your car back to factory or dealer to fix??
and it is much easier to get some document generated by a GM as compared to someone at Porsche corporate.
so I believe this is a rational advice rather than worst advice ever!
dont blame the dealer on this to be honest, not their fault, its poor quality control from Porsche part. The factory screwed up big time. Its weird because they make so few 911 a day compared to other companies
You as a customer you should not care who screwed up , and where the screw up happened . A mishap could happen from time of starting assembly all the way till the car is at dealer.
you went to a Porsche dealer to buy a 911 , because the dealer is to a great extent an arm of the factory
one of the reasons BMW have a VPC" vehicle preparation center " is to fix stuff that happens during transport or factory assembly mishaps in a controlled way , as compared to having stuff repaired at 300 or so BMW dealers and the risk of variation in quality
so bottom line my suggestion is the dealer directly or through their contact at Porsche should give you a peace of mind
I am not blaming the dealer , but the dealer is a representative of the factory and can help facilitate solving a problem/concern
So if someone at factory missed couple of dash screws at time of assembly ,and that caused rattles in the dash . Obviously this is a factory mistake. So you take your car back to factory or dealer to fix??
and it is much easier to get some document generated by a GM as compared to someone at Porsche corporate.
so I believe this is a rational advice rather than worst advice ever!
Warranty is not about the dealer accepting responsibility on behalf of the manufacturer, it's the dealer doing work on behalf of the manufacturer which is quite different. I doubt very much any sane dealer principal would accept liability for this sort of factory error.
This is really not a complicated problem to fix. The only thing I would confirm is that the work is done at an authorized Porsche collision body shop. A simple flat panel on the roof is really a non-issue to have repainted and I doubt there will be any long term issues. Porsche will repair and paint body damage at port (not exceeding 5% MSRP, if recall) without being obligated to report the repair, so it's not like the car is necessarily a virgin straight from the factory floor.
This is simple the dealer will have it painted, and it will be fine it’s a panel not a big deal. There are no other options vs reject the car, and I’m sure the poster wants the car Porsche will stand up to the repair it’s in their system. Fly the same panel painted from the factory it will be the same or better from a local high end body shop. It’s not a car fax, and many of your cars have painted parts that occurred on arrival and dealer doesn’t have to disclose as it happened during shipping. Enjoy your car.
This is really not a complicated problem to fix. The only thing I would confirm is that the work is done at an authorized Porsche collision body shop. A simple flat panel on the roof is really a non-issue to have repainted and I doubt there will be any long term issues. Porsche will repair and paint body damage at port (not exceeding 5% MSRP, if recall) without being obligated to report the repair, so it's not like the car is necessarily a virgin straight from the factory floor.
I am not blaming the dealer , but the dealer is a representative of the factory and can help facilitate solving a problem/concern
So if someone at factory missed couple of dash screws at time of assembly ,and that caused rattles in the dash . Obviously this is a factory mistake. So you take your car back to factory or dealer to fix??
and it is much easier to get some document generated by a GM as compared to someone at Porsche corporate.
so I believe this is a rational advice rather than worst advice ever!
Yes, but that's a warranty claim. Which means Porsche actually pays the dealer to resolve the issue.
Here, your solution would not only require Porsche to remedy the situation (which it is doing, btw), but for the dealer to add some gravy on top. Pourquoi?
I want to see pics of the car with the wrong panel on! It'll be fine btw. Because its a full panel they don't have to blend to an existing paint directionally or anything so it'll be 100% all good. And someplace somewhere there is a Dolomite car with a GT roof panel that may go a while before ever being noticed.
I want to see pics of the car with the wrong panel on! It'll be fine btw. Because its a full panel they don't have to blend to an existing paint directionally or anything so it'll be 100% all good. And someplace somewhere there is a Dolomite car with a GT roof panel that may go a while before ever being noticed.
there you go, i kinda like it sometimes. If changing it will be alot of drama i might leave it.
After seeing the picture, I am inclined to take a different tact.
Ask Porsche for a certificate of authenticity that the panel was painted the wrong color. I wouldn't bother with pursuing fixes for it -- this is a cheerful thing to have fun with. Porsche takes a huge amount of pride in quality assurance and this clearly got past a few folks on the line. It would be awesome to have the mistake documented officially.
Then, when it comes to the time to sell, you put it on Bring-a-Trailer with that certificate. PROFIT!
06-12-2021, 10:01 PM
