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Porsche Connect App / Remote Services almost never work

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Old Sep 21, 2020 | 08:28 PM
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Default Porsche Connect App / Remote Services almost never work

Anyone else having Connect App issues with their 992 not being able to connect to the Porsche server? Remote functions such as lock and unlock are unable to be performed. Using the iOS app and the connection is so intermittent, weeks of perfect use/functionality, and weeks of unable to connect, random updates on car data (such as fuel level) but no lock and unlock functionality.



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Old Sep 21, 2020 | 08:47 PM
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One of the reasons I didn't renew it. It didn't work back in '16 with the 991.2, didn't improve much for this gen.
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Old Sep 21, 2020 | 08:50 PM
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It's precisely this sort of poor/non-functionality that drives a manufacturers J.D.Power ratings into the swirly. It puts them right there with those vehicles where the transmissions fell out, the front suspensions collapsed and the seats rotted all in the first year of ownership!
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Old Sep 21, 2020 | 08:59 PM
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Originally Posted by Bluehighways
It's precisely this sort of poor/non-functionality that drives a manufacturers J.D.Power ratings into the swirly. It puts them right there with those vehicles where the transmissions fell out, the front suspensions collapsed and the seats rotted all in the first year of ownership!
Now I'm confused. 992 owners described leaking PDK, front strut failure and sagging leather seats.

Last edited by John Mclane; Sep 21, 2020 at 09:28 PM.
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Old Sep 21, 2020 | 09:09 PM
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Originally Posted by Bluehighways
It's precisely this sort of poor/non-functionality that drives a manufacturers J.D.Power ratings into the swirly. It puts them right there with those vehicles where the transmissions fell out, the front suspensions collapsed and the seats rotted all in the first year of ownership!
Even with all the PCM & Porsche connect shortcomings. Porsche did an impressive job in the rankings for JD Power.

Last edited by smiles11; Sep 21, 2020 at 09:50 PM. Reason: Brand
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Old Sep 21, 2020 | 09:34 PM
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Originally Posted by smiles11
Even with all the PCM & Porsche connect shortcomings. Porsche did an impressive job in the rankings for JD Power.
Unfortunately the 2020 Porsche 911's are blown out by the likes of: Chevy Camaro, Ford Mustang and Dodge Challenger. Tied with BMW 2 and 4 Series.

Not so good . . . .

https://www.jdpower.com/cars/2020/porsche/911
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Old Sep 21, 2020 | 10:11 PM
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Since switching to my own SIM, it’s worked much more consistently.
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Old Sep 21, 2020 | 10:45 PM
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Originally Posted by detansinn
Since switching to my own SIM, it’s worked much more consistently.
If you use your own SIM do you have to pay any subscription fees to Porsche to access you car?
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Old Sep 21, 2020 | 11:16 PM
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Yes, I wish that Porsche Connect had a bring your own SIM pricing tier. That low QoS MVNO Vodafone plan is technically included "free", but it works quite poorly. I am getting better signal strength and throughput using a Project Fi SIM.
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Old Sep 23, 2020 | 04:38 PM
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It was spotty for me when I first got the car, but after a few code updates since March, it's been working pretty reliably for me in the last few weeks.
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Old Sep 23, 2020 | 04:41 PM
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The only thing I would pay for is a remote start. The rest is lining Apple, Google or Porsche's pockets and has nothing to do with Fahrvergnügen

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Old Sep 23, 2020 | 04:52 PM
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Originally Posted by siberian
The only thing I would pay for is a remote start. The rest is lining Apple, Google or Porsche's pockets and has nothing to do with Fahrvergnügen

siberian
Porsche is never going to do remote start on their gas powered cars. They don't want cars idling to warm up -- bore scoring in a flat engine is a real thing. Take it easy on it cold, driving it to warm up. Once that engine oil gets above 180F (some will say 160F), knock yourself out.
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Old Sep 23, 2020 | 05:54 PM
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That's old reasoning, as fewer and fewer P engines are flat 6s. And if they go electric as they threaten to do within the next ten to 15 years then the point is moot. However it would be nice to climb into a cozy cabin and not a freezer locker and I would definitely be interested in paying for that - no not 3 or 5 grand, but a reasonable price.

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Old Sep 24, 2020 | 02:49 PM
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Originally Posted by jcbeckman
It was spotty for me when I first got the car, but after a few code updates since March, it's been working pretty reliably for me in the last few weeks.
What updates did you do?
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Old Sep 24, 2020 | 02:55 PM
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I didn't do any - every once in a while I notice the PCM pops up a box with "Updates complete" or something to that effect.
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