Notices
992 2019-Present The Forum for the Non-Turbo 911
Sponsored by:
Sponsored by:

Online Software Update (OTA) - Connect Services

Thread Tools
 
Search this Thread
 
Old 09-21-2020, 10:23 AM
  #1  
detansinn
RL Community Team
Rennlist Member
Thread Starter
 
detansinn's Avatar
 
Join Date: Jan 2019
Location: Doylestown, PA
Posts: 5,655
Received 8,099 Likes on 2,995 Posts
Default Online Software Update (OTA) - Connect Services

I discovered that there is a setting on the Porsche Connect website to disable/enable OTA updates. Mine was set to "Deactivated", so, I flipped it to "Activated". You can access this when you view available services for your vehicle.


The following 4 users liked this post by detansinn:
aggie57 (09-21-2020), gymdent (12-31-2020), mikey94025 (09-21-2020), smiles11 (09-25-2020)
Old 09-21-2020, 11:53 AM
  #2  
mathus7
Racer
 
mathus7's Avatar
 
Join Date: Jul 2014
Location: Bend/Redmond, Oregon
Posts: 398
Received 169 Likes on 101 Posts
Default

I discovered this a couple of weeks ago and selected activated. Still have not seen any software updates - either auto or manual select. Is Porsche using this capability for over the net updates?
Old 09-21-2020, 11:55 AM
  #3  
mikey94025
Rennlist Member
 
mikey94025's Avatar
 
Join Date: Jul 2020
Location: San Francisco
Posts: 548
Received 317 Likes on 185 Posts
Default

I found that earlier last week too, unfortunately flipping it did not make any difference and my 992 still isn't discovering any PCM over the air updates. :-)

The web URL for this switch is at https://connect-portal.porsche.com/c...n_US/services/YOUR_VIN, then click the Online Software Update box.

My 2020 C2S shows software version MH2p_US_POG35_P2656 and I've dutifully checked for new software update many times since flipping the switch but it always says that no update is available. Has anyone received a PCM software update via an OTA update (PCM software version, not map data update)?
The following users liked this post:
R0ut3r (09-23-2020)
Old 09-21-2020, 12:12 PM
  #4  
mathus7
Racer
 
mathus7's Avatar
 
Join Date: Jul 2014
Location: Bend/Redmond, Oregon
Posts: 398
Received 169 Likes on 101 Posts
Default

Same result for me. I get " no update is available" each time I try. I have received two NAV MAP updates automatically while driving but the was before the activation choice in Connect Settings so must be separate from software updates. You do, however, need to select auto map updates in the car NAV settings. The map updates have occurred while driving and one gets a window something to the effect MAP UPDATE COMPLETE.
Old 09-21-2020, 12:33 PM
  #5  
detansinn
RL Community Team
Rennlist Member
Thread Starter
 
detansinn's Avatar
 
Join Date: Jan 2019
Location: Doylestown, PA
Posts: 5,655
Received 8,099 Likes on 2,995 Posts
Default

The funny thing is that I received an OTA update back in August before this was checked.
Old 09-21-2020, 04:23 PM
  #6  
imalek
Instructor
 
imalek's Avatar
 
Join Date: Sep 2020
Location: UAE
Posts: 120
Received 4 Likes on 4 Posts
Default

Hi mickey 94025,

the porsche connect is only in US or available as well in other coutries,? UAE for example
how does it work for 2nd hand car ?
Old 12-31-2020, 02:46 AM
  #7  
Bluehighways
Rennlist Member
 
Bluehighways's Avatar
 
Join Date: Aug 2020
Location: Orange County California
Posts: 2,798
Received 2,647 Likes on 1,246 Posts
Default

Just curious, my dealer let me know that there are two outstanding software updates for my 2021 C2S. One for the PDK Module and the other for the PCM. At the same time I have the online updates box on My Porsche checked. But on my PCM it says No Updates Available. I have received a Map update about a week ago, so that’s working. I do have excellent bandwidth internet capability via my home network or my cell phone’s hot spot. Anyone have a similar or different experience?
Old 12-31-2020, 05:11 AM
  #8  
Lee8084
Instructor
 
Lee8084's Avatar
 
Join Date: Feb 2020
Location: Luxembourg
Posts: 115
Received 70 Likes on 29 Posts
Default

Originally Posted by imalek
Hi mickey 94025,

the porsche connect is only in US or available as well in other coutries,? UAE for example
how does it work for 2nd hand car ?
just use the same link, it works for me in Europe. You also need to have an active Porsche connect account:
https://connect-portal.porsche.com
Old 12-31-2020, 07:57 AM
  #9  
detansinn
RL Community Team
Rennlist Member
Thread Starter
 
detansinn's Avatar
 
Join Date: Jan 2019
Location: Doylestown, PA
Posts: 5,655
Received 8,099 Likes on 2,995 Posts
Default

Originally Posted by Bluehighways
Just curious, my dealer let me know that there are two outstanding software updates for my 2021 C2S. One for the PDK Module and the other for the PCM. At the same time I have the online updates box on My Porsche checked. But on my PCM it says No Updates Available. I have received a Map update about a week ago, so that’s working. I do have excellent bandwidth internet capability via my home network or my cell phone’s hot spot. Anyone have a similar or different experience?
There are software updates that your dealer has to apply. The updates that come over OTA are fairly limited.
The following users liked this post:
Bluehighways (12-31-2020)
Old 12-31-2020, 08:59 AM
  #10  
JoeSpeed
Rennlist Member
 
JoeSpeed's Avatar
 
Join Date: Apr 2019
Posts: 95
Received 163 Likes on 38 Posts
Default OTA SW Update

I recently checked /unchecked then checked again
Then a NAV SW update occurred
Old 12-31-2020, 09:32 AM
  #11  
Laguna
Intermediate
 
Laguna's Avatar
 
Join Date: May 2020
Location: Minnesota
Posts: 34
Received 2 Likes on 2 Posts
Default

[QUOTE=detansinn;16918207]I discovered that there is a setting on the Porsche Connect website to disable/enable OTA updates. Mine was set to "Deactivated", so, I flipped it to "Activated". You can access this when you view available services for your vehicle./QUOTE]

Did yours stay activated? I blundered across that website option last night, but whenever I go back to that page, it shows "deactivated."

Last edited by Laguna; 12-31-2020 at 09:33 AM.
Old 12-31-2020, 10:11 AM
  #12  
RD16RR
Burning Brakes
 
RD16RR's Avatar
 
Join Date: Jan 2009
Location: New York - USA
Posts: 910
Received 349 Likes on 203 Posts
Default

When looking at the app oil level is constantly showing “empty" - no matter how many times I refresh or how long I wait it stays the same....

Update:
Just refreshed and it shows full

Last edited by RD16RR; 12-31-2020 at 10:12 AM.
Old 12-31-2020, 10:33 AM
  #13  
mathus7
Racer
 
mathus7's Avatar
 
Join Date: Jul 2014
Location: Bend/Redmond, Oregon
Posts: 398
Received 169 Likes on 101 Posts
Default

I have had it activated for more than a year and never seen an update nor found one when checking many times. Just NO UPDATE AVAILABLE. There have been two NAV map updates but that is, I think, separate from the referenced software update function. I am under the impression that any update hat affect major car systems are limited to be done by dealer.
Old 12-31-2020, 01:04 PM
  #14  
mikey94025
Rennlist Member
 
mikey94025's Avatar
 
Join Date: Jul 2020
Location: San Francisco
Posts: 548
Received 317 Likes on 185 Posts
Default

Originally Posted by mathus7
I have had it activated for more than a year and never seen an update nor found one when checking many times. Just NO UPDATE AVAILABLE. There have been two NAV map updates but that is, I think, separate from the referenced software update function. I am under the impression that any update hat affect major car systems are limited to be done by dealer.
I believe the same - We can get OTA map updates but there's never been an actual OTA software update. I have carefully enabled OTA software updates and left the car with the parking brake on (per manual) but no updates available. Same when using the PCM menu options to explicitly "update software".
Old 12-31-2020, 05:14 PM
  #15  
imalek
Instructor
 
imalek's Avatar
 
Join Date: Sep 2020
Location: UAE
Posts: 120
Received 4 Likes on 4 Posts
Default

@mickey94025,
i dont have a Porsche connect account yet. I submitted earlier the request, it they are not responding back. I believe t is dead since the car is out of Europe. I submitted to my home country, France.

any idea how to promote this ?


Quick Reply: Online Software Update (OTA) - Connect Services



All times are GMT -3. The time now is 01:23 PM.