Originally Posted by John Mclane

You'd be surprised how much they are lacking in knowledge.
I had to insist with an "advanced" assistant from Porsche connect that wireless CarPlay required BT and WiFi. He insisted that WiFi was not needed. I had to take screen captures to show its required.
Dealer and Porsche connect assistance is hit or miss, way more miss. Ideally you'd get there knowing your stuff so they don't BS you away, rendering multiple trips. So here it goes:

CarPlay starts with BT, deals data with WiFi. On Porsche it uses the 5ghz option, not 2.4 (TrackPrecision app uses only that one, rendering it useless on wireless CarPlay, but that's a different issue it serves to show their competence).

Having an external or internal sim card is irrelevant as it's a direct connection to the phone. You can take the sim card away and the car WiFi should still connect to the phone. Make sure that the hotspot is made available in your PCM. Think of a router still connected to devices even if the cable modem is out. They are connected on an intranet without external connection.
I mention the things above bc it seems that is the troubleshoot sequence they use.
Let us know how it goes.

Originally Posted by Kleim

older but updated link explaining use of wireless. https://connectedcarlife.com/tech/ho...-carplay-work/

Originally Posted by French Blue

The good news is that they stated that Porsche has informed them that a fairly substantial software update is coming, which should fix the CarPlay issue.

Originally Posted by Principissimo

First production cars did not have the possibility to use carplay without cable
If your is one of them no chance to do it

Originally Posted by Kleim

OK, I I hate to state the obvious but CarPlay is an Apple product and if you go to Apple‘s support pages they very clearly explain how to connect to CarPlay. If you go on your phone to settings general CarPlay you will see the instructions repeated. Porsche also informs you that wireless CarPlay will only work with one phone, they are not too clear if they mean at one time or whether only one phone can be registered to use wireless CarPlay. I cannot get more than one phone to use wireless CarPlay At all, only the most recently added wireless CarPlay phone shows up as a possible. If you just start from the beginning and add the phone and set up Bluetooth it will ask for Bluetooth authentication then it will ask for CarPlay authentication. Under no circumstances do you need to go investigate your various wireless bands. There are Requirements for which phones work with CarPlay and which versions of Apple‘s iOS operating system work with this Porsche. I would check those things first since they are the obvious things. I have a problem with my new 911 not being able to use the built-in Sim card to access cellular connections. I can set everything up using a wireless or other type of connection, so there might be something wrong with the way the Sim card is set up with the AT&T Provider or possibly the cellular antenna is not connected properly. And anyway it works fine with another Sim card and this is not at all related to any problems with CarPlay.

Originally Posted by cymro

My 992 13 months old in UK does not work on Apple car play wireless, although USB is fine. I thought only later build cars have wireless CarPlay. I don’t see a point having wireless car play unless you have a charging mat.

Originally Posted by TheGreatJ

Hello Everyone,

I recently acquired a 992 2S that is from German origin. Awesome car. However, as far as I know, I have tried everything to get the CarPlay work wirelessly but it just doesn't seem to be possible on this particular car. (Through the USB cable it works spotlessly though.)

Can someone (preferably both from U.S. and Europe) describe the routine/process to establish the CarPlay link wirelessly between the car and phone in the first place (assuming that it has been successful)? My logic in this is that the cars in Europe and in the U.S. may have some differences, because in some previous threads that I've read, the people who seem to have had CarPlay working wirelessly are all from the U.S....

In relation to above, a few questions if I may:

- Does everybody have two different frequencies for their car's WiFi hotspot? I have seen screenshots on this forum of the car sending out WiFi signal both on 2.4 GHz and 5 GHz frequencies. Mine has only one frequency (or at least my iPhone X only detects one). My rationale says that wireless CarPlay requires those two frequencies to exist simultaneously.

- If so, is there a way to activate both of them? Or alternatively has someone with only one WiFi frequency gotten wireless CarPlay to work?

I've understood that wireless CarPlay should be possible in all 992s regardless of the build date (mine has been built late spring of 2019). I would really appreciate some help here as the requirement to use the USB cable, when all the technology for wireless use exists, is driving me nuts.

Cheers!

Originally Posted by French Blue

The good news is that they stated that Porsche has informed them that a fairly substantial software update is coming

Originally Posted by 992Sam

GOD I PRAY THIS IS TRUE AND SOON! 🤞🏻

I hope they just don't kick the can down the road and wait for the 992.2 .. It's like Porsche put all of their flunky engineers on the PCM for the 911's.. I mean in 2020, how hard is this?

Originally Posted by smiles11

You guys should check out the latest is@000 they've got a great write up on the 911S. Also, they touch on the dash (obstructed gauges) and simple outline for an easy software update that would easily remedy the issue. Including adding better content to the customization load outs. I'd post the page, but that may be copyright infringement =P