Porsche Connect
#1
Porsche Connect
Ok been playing with the car and phone. Porsche Connect isn’t working outside going there anywhere else you can find your pairing code. Thank you for the help.
#2
RL Community Team
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You'll need to provide a little more information here, It's not clear what you're asking.
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NigelPlays (10-12-2019)
#4
Racer
Mine doesn't work cause porsche says the servers are down. So I can't load in my code.
#5
RL Community Team
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Not necessarily the case. My car couldn't originally connect, because the PCM doesn't let you do Connect when the car is still in "transportation mode". Apparently, there's a few things that they need to do before the car can be paired.
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NigelPlays (10-12-2019)
#7
I got Connect working on my wife's '19 Cayenne...My SA told me I was the only successful registrant he'd had so far this year. I did all the registration etc. at home, then had to go back, post sale, and sit in the service drive with him on a Saturday, while he plugged in my code and the system spat out a registration number that I used to enter into the car to enable it all. Then of course I had to set up her phone with the same account, matched to the car.
It was...complex.
I am not sure she really uses it for anything. But it does work. As a novelty I locked, then unlocked the car, remotely while it was in the garage. I mean, it is cool and all but honestly I'm not sure it was worth the trouble.
It was...complex.
I am not sure she really uses it for anything. But it does work. As a novelty I locked, then unlocked the car, remotely while it was in the garage. I mean, it is cool and all but honestly I'm not sure it was worth the trouble.
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#8
RL Community Team
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You do need the app configured if you want to use Amazon Music, Napster, Nest, etc as the authentication is configured through the Connect app.
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NigelPlays (10-12-2019)
#10
RL Community Team
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It does appear to be a little wonky this weekend. New "joys" of a cloud connected car. :P
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detansinn (10-12-2019)
#12
The most stupid thing i hate about 992 PCM, is that you need to connect the phone to a car WiFi hotspot to make Amazon Music work... My 2013 Tesla can easily stream Spotify without any phone involved... Really don't understand such nonsense from Porsche software engineers...
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NigelPlays (10-14-2019)
#13
RL Community Team
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The most stupid thing i hate about 992 PCM, is that you need to connect the phone to a car WiFi hotspot to make Amazon Music work... My 2013 Tesla can easily stream Spotify without any phone involved... Really don't understand such nonsense from Porsche software engineers...
#14
#15
Racer
The in car SIM works for navigation but (at least in Europe) you have to buy a separate Porsche data package to use music or radio streaming services.
Over here €30 gets you 7GB per month which is both expensive and not enough to use Tidal in anger. Plus the cars mobile modem is only LTE so not really fast enough to stream HiFi music.
i have been looking into alternative data solutions.
You can insert a third party SIM into the slot in the armrest. To use it for data, you have to turn off the PCM phone capability or the embedded SIM. But again the car’s modem is only LTE.
What I want to do is use my phone which includes unlimited data and it’s 4G.
It appears that I have two choices:
(a) switch off the embedded PCM SIM in the devices menu and connect the car to my phone hotspot. This is all well and good but the car is off the grid once you get out and remove your phone so the connect app won’t provide trip and location data.
(b) plug in my iPhone using a usb cable (ie not using wireless Apple play via the car’s WiFi Hotspot) the phone can then access its own mobile data network. At this point, Apple CarPlay works and I can stream using Tidal, Apple Music, Internet Radio etc.
When the phone is plugged in, the PCM apps reappear but I confess I haven’t tried to use them because I don’t use Amazon, Napster is etc so I am not sure that these can access the phone’s data capability. Clearly they will work if I use the phone WiFi Hotspot but I am not sure what happens when I use just the cable.
Sorry not a complete answer. I think Porsche have made this unnecessarily complicated to try to persuade us to buy into their data service but then they have hobbled the service with a very slow modem.
The following 2 users liked this post by JHesketh:
Mr.Speed (10-15-2019),
NigelPlays (10-15-2019)