pdk transmission replacement
09-01-2016, 11:33 PM
#1
pdk transmission replacement
Hello everyone ;
I got my, 2012 991 c2, back from the dealer a few days ago with the new transmission in it . it is running really good and now I can tell you the whole story. I was driving it on the highway and all of a sudden the car seemed to be loosing power. After about 30 seconds the yellow transmission warning light came on the screen indicating " Transm. fault poss. no R gear drive on poss. " and the number 2 in the gear indicator was flashing
I decided to head back home ( about 20 mins. away) on a low engine power . When I got inside my garage I turned the car off waited a minute and turned it back on . It started with the same low power (the engine sounds damped ) and it would not rev up as I pushed on the gas......I got the same transmission warning message plus a second warning message indicating "Fault engine control possible to drive on ". Thats when I stopped trying and thought about which dealership I should call the next day. (there are 2 of them close to where I live).
Side note : The car is 2 months and 1 week out of warranty period .
Next day I call one of them and tell them about the problem . He (S.A.) checks the vin and immediately tells me sorry the car is out of warranty , porsche will not pay for it.....I thought to myself " stfu , I will take care of that myself " . I calmly tried to tell him that maybe you should call them first and see what they say about it....No, he was adamant about them not covering it . At that point I did not feel like arguing with him since it would have turned very ugly very quickly . so I try the other dealership .
He was very courteous and considerate . He even told me that he will try porsche to see if they would cover it. I call porsche myself and after a long discussion they just agreed to send a tow truck over to pick up the car....
(good first step)
The car goes in the shop and after a couple days of testing they think it is the pdk control unit . They get the part , put it in and pdk doesn't work..
in the meantime I am discussing/negotiating with Porsche about them covering it.
The next day S.A. informs me that they need to replace the whole transmission but first they have to get authorization from porsche .
SIDE NOTE : For those of you who were so impatient to know what happened , This was why I did not want to talk in more details regarding this case as I did not want to jeopardize my discussion/ negotiation with porsche .
To make a long story short, Porsche eventually agreed to warranty ALL the work
the car was repaired a few days later and retuned . ( THANK YOU PCNA )
Side note Again: They not only washed the car and made it dirtier than when they picked it up , the idiot driver who brought the car back spilled his coffee on the gear shift the seat and the carpet and did not say a word about it and I noticed that after he had left .
So I had to call the S.A. and he offered to pay for an interior cleaning. Fine what ever....
Symptoms pre-breakdown : There really wasn't anything out of the ordinary before the problem. The only thing that I had noticed was that every so often the old trans. would make a " mild clunk noise " when I would come to a stop or when I would put the gear in reverse . No other signs.
Okay , I hope you ladies and gents. are satisfied with my explanation of this case... Any questions about the case , please ask...Thanks to all the ones who were courteous and gave me whatever advice they could .
P.S. : I will not post my negotiations/ discussion with Porsche publicly. However I will talk about it to certain people if they would PM me ( They know who they are ).
I got my, 2012 991 c2, back from the dealer a few days ago with the new transmission in it . it is running really good and now I can tell you the whole story. I was driving it on the highway and all of a sudden the car seemed to be loosing power. After about 30 seconds the yellow transmission warning light came on the screen indicating " Transm. fault poss. no R gear drive on poss. " and the number 2 in the gear indicator was flashing
I decided to head back home ( about 20 mins. away) on a low engine power . When I got inside my garage I turned the car off waited a minute and turned it back on . It started with the same low power (the engine sounds damped ) and it would not rev up as I pushed on the gas......I got the same transmission warning message plus a second warning message indicating "Fault engine control possible to drive on ". Thats when I stopped trying and thought about which dealership I should call the next day. (there are 2 of them close to where I live).
Side note : The car is 2 months and 1 week out of warranty period .
Next day I call one of them and tell them about the problem . He (S.A.) checks the vin and immediately tells me sorry the car is out of warranty , porsche will not pay for it.....I thought to myself " stfu , I will take care of that myself " . I calmly tried to tell him that maybe you should call them first and see what they say about it....No, he was adamant about them not covering it . At that point I did not feel like arguing with him since it would have turned very ugly very quickly . so I try the other dealership .
He was very courteous and considerate . He even told me that he will try porsche to see if they would cover it. I call porsche myself and after a long discussion they just agreed to send a tow truck over to pick up the car....
(good first step)The car goes in the shop and after a couple days of testing they think it is the pdk control unit . They get the part , put it in and pdk doesn't work..
in the meantime I am discussing/negotiating with Porsche about them covering it.The next day S.A. informs me that they need to replace the whole transmission but first they have to get authorization from porsche .
SIDE NOTE : For those of you who were so impatient to know what happened , This was why I did not want to talk in more details regarding this case as I did not want to jeopardize my discussion/ negotiation with porsche .
To make a long story short, Porsche eventually agreed to warranty ALL the work
the car was repaired a few days later and retuned . ( THANK YOU PCNA )Side note Again: They not only washed the car and made it dirtier than when they picked it up , the idiot driver who brought the car back spilled his coffee on the gear shift the seat and the carpet and did not say a word about it and I noticed that after he had left .
So I had to call the S.A. and he offered to pay for an interior cleaning. Fine what ever....Symptoms pre-breakdown : There really wasn't anything out of the ordinary before the problem. The only thing that I had noticed was that every so often the old trans. would make a " mild clunk noise " when I would come to a stop or when I would put the gear in reverse . No other signs.
Okay , I hope you ladies and gents. are satisfied with my explanation of this case... Any questions about the case , please ask...Thanks to all the ones who were courteous and gave me whatever advice they could .
P.S. : I will not post my negotiations/ discussion with Porsche publicly. However I will talk about it to certain people if they would PM me ( They know who they are ).
09-02-2016, 12:07 AM
#6
Burning Brakes
That's healthy mileage for a 2012 imho
Glad you got it sorted to your satisfaction :-)
I recall your original thread with regards to limited info, smart choice
Ennnnjoy!
And also, thanks for the update, always nice to find the answer to tech problems
Glad you got it sorted to your satisfaction :-)
I recall your original thread with regards to limited info, smart choice
Ennnnjoy!
And also, thanks for the update, always nice to find the answer to tech problems
Last edited by I am the Walrus; 09-02-2016 at 12:07 AM. Reason: Added text
09-02-2016, 12:28 AM
#7
Trending Topics
09-02-2016, 01:22 AM
#10
Rennlist Member
Glad they stood behind this product. Am sure quite a few Cayenne diesel owners wish they could get the same. Enjoy your car in good health!
09-02-2016, 08:45 AM
#11
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Good news.
I warned you in the other thread, about them washing your car.
https://rennlist.com/forums/991/9500...e-pleasee.html
I warned you in the other thread, about them washing your car.
https://rennlist.com/forums/991/9500...e-pleasee.html