Porsche Car Connect Module - Technology Upgrade- recall
#17
DaveGee
#18
Just dropped off my 2018 out of warranty car to have this upgrade performed. Was told will require the day to install and no charge. Note, I received an email from Porsche indicating no charge in advance of scheduling the service. Will report back if there are issues (e.g., rattles).
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jbendaou (12-15-2021)
#19
Just dropped off my 2018 out of warranty car to have this upgrade performed. Was told will require the day to install and no charge. Note, I received an email from Porsche indicating no charge in advance of scheduling the service. Will report back if there are issues (e.g., rattles).
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jbendaou (12-15-2021)
#21
My car is a 2019 S without a single rattle or noise. I'm incredibly **** about rattles and squeaks. They idea of having my dash removed/reinstalled does not appeal to me AT ALL!!! Very concerned that it won't be right when they put it back. This is a big decision.
#22
know how things go.
hopefully no rattling, etc.
#23
I don't use Connect or Connect+ on either of my cars. I suspect that if many owners/subscribers don't follow thru with the upgrade that Porsche will see their subscriptions drop precipitously and either offer the upgrade free across the board or do away with the service unless they feel new car sales with the updated system will offset the losses. On a side note, many home alarm systems will also require the same upgrades as they also have 3G cellular systems. Received notification from ADT and Vector Security on this.
Last edited by Live Steam; 12-15-2021 at 08:45 PM.
#25
Got this today regarding a re-design of the Porsche Car apps. Looks like they will combine them and promise to have a better interface.
The folks in Atlanta at Porsche customer service told me a few months ago this would be coming out. I continue to have problems with online map updates with my 2019 Macan which is supposed to receive over the air updates but it has been junk for along time with lots of problem. They have extended my subscription without charge for more than a year as they continue to try to figure it out. I have the Apple Car Play option, but I keep pressing them to get my system working or give it to me for free and they have.
Dear Customer,
On behalf of Porsche, we are delighted to inform you that a new app is currently being developed that will soon be available in the App Store and in the Google Play Store.
The new app will combine the services of several already existing Porsche apps, including the Porsche Car Connect app.
This ensures a ‘one of a kind’ user experience and a maximum of connectivity between you and your vehicle.
We will soon give you more information about it but, please, note that the current Porsche Car Connect app will shortly be removed from the stores, therefore shortly unavailable for using.
If you have any specific questions regarding the new app, please email your local Porsche Customer Service at customersupport@porsche.com.
We are looking forward to contacting you with further details.
Kind regards,
Vodafone Automotive
The folks in Atlanta at Porsche customer service told me a few months ago this would be coming out. I continue to have problems with online map updates with my 2019 Macan which is supposed to receive over the air updates but it has been junk for along time with lots of problem. They have extended my subscription without charge for more than a year as they continue to try to figure it out. I have the Apple Car Play option, but I keep pressing them to get my system working or give it to me for free and they have.
Dear Customer,
On behalf of Porsche, we are delighted to inform you that a new app is currently being developed that will soon be available in the App Store and in the Google Play Store.
The new app will combine the services of several already existing Porsche apps, including the Porsche Car Connect app.
This ensures a ‘one of a kind’ user experience and a maximum of connectivity between you and your vehicle.
We will soon give you more information about it but, please, note that the current Porsche Car Connect app will shortly be removed from the stores, therefore shortly unavailable for using.
If you have any specific questions regarding the new app, please email your local Porsche Customer Service at customersupport@porsche.com.
We are looking forward to contacting you with further details.
Kind regards,
Vodafone Automotive
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Mitakaa (02-18-2022)
#26
Spoke with service advisor and shop foreman about this. Foreman wasnt too sure about details. SA definitively stated that dash would not need to be removed. Hopefully true. Would be a very poor design to have buried a module that you know will be out of date and will likely need to be replaced on Porsches dime. Hopefully SA is correct.
#28
returned home on a rather bumpy route. No rattles or squeaks and all dash functions and buttons, including cup holders functioning. I sat at the dealership testing everything for 20 minutes. So knock on wood, all seems normal.
#30
There's a notice from Porsche that all Vodaphone services will be affected since they're 3g. It goes on to state that the work must be completed before 2/22/22. Somebody with a sense of humor must have picked the date.
The worst thing about all this is that the shutoff has been scheduled and postponed for years and years.
Can't say they didn't see it coming.
The worst thing about all this is that the shutoff has been scheduled and postponed for years and years.
Can't say they didn't see it coming.
Last edited by BSO; 12-27-2021 at 04:23 PM.