Way to Go, Porsche Victoria!
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Today's used Panamera buyer may be tomorrow's GT3 buyer.
... because the average life cycle experience leaves a lot of room for improvement.
OP's story is an example about how going above and beyond can build long-term loyalty.
Edit: I would say I thought this experience was the normal Porsche experience until I started working with Morong in Falmouth, Maine. The Morong staff have always gone out of their way to accommodate me and have provided superb customer service.
The dealership experience is the sum of the folks that work there that have customer contact. I do not expect a uniform experience, but as long as it's net positive I consider it better than average and sufficient to not 'shop' dealers. I expect the experience at a dealer to change over time with personnel turnover. It can get better, it can get worse over the course of a decade. What's so fascinating about Porsche Unnamed is that it's been this way since the last century despite turnover. That kind of hiring 'competence' only flows from the top.
I hope to not post again in this thread about Porsche Unnamed. Let's go back to the original thread direction: praise for Porsche Falmouth.
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Let's go back to praising Porsche Victoria!
Not only is my local Porsche dealer (Porsche Centre Victoria, British Columbia) offering free pick up and delivery of your Porsche for service, but they'll even bring you your groceries if you can't get out! What an awesome way to support the community!
The following 2 users liked this post by worf928:
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