Should battery be replaced as part of CPO?
#1
Should battery be replaced as part of CPO?
Hi guys, I bought my CPO 2013 C2 about a month ago from a dealer in Philadelphia, and as part of the CPO they carried out the 6 year service. I just took it in to my local Porsche dealer and to fix a problem with auto-stop function and they are going to charge me $800 for a new battery, as apparently it has the original battery.
Should the battery replacement not been part of the CPO process? I would think it would be one of the basic checks. Also do you think this. It’s is reasonable for a new battery?
Thanks!
Should the battery replacement not been part of the CPO process? I would think it would be one of the basic checks. Also do you think this. It’s is reasonable for a new battery?
Thanks!
#3
The CPO checklist includes checking the battery electrolyte levels, hydrometer check and cleaning the terminals, They are not obligated to change it unless it fails one of those. They are supposed to put new batteries in the key fobs though. https://www.nadaguides.com/Cars/Cert...-checklist.pdf
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shootermcgavin (07-19-2019)
#5
I've contacted Porsche so I’ll see if they get back to me and comp it. The service advisor took one look at the date on the battery and said it needs replacement, so I think the CPO process should’ve included that.
#6
Yes, the Start/Stop function will no longer work when the battery is on its way out. My 2014 kept starting the car for another year however, so its just a sign its weakening, not necessarily going to die on you in the next few days. $ 800 is too steep. Batteries Plus are all over the place and it's about $ 150 there, they will put it in for you as well at no charge. It's not a complex install, but you do have to stand in the Frunk to get the battery in (Dealer has to stand in there, too). Order it online and its 10% less than buying it in the store. You don't need a battery tender to swap it, nor does it need any dealer coding.
https://www.batteriesplus.com/batter...h6-3.8l-740cca
https://www.batteriesplus.com/batter...h6-3.8l-740cca
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sr5959 (07-18-2019)
#7
Hi guys, I bought my CPO 2013 C2 about a month ago from a dealer in Philadelphia, and as part of the CPO they carried out the 6 year service. I just took it in to my local Porsche dealer and to fix a problem with auto-stop function and they are going to charge me $800 for a new battery, as apparently it has the original battery.
Should the battery replacement not been part of the CPO process? I would think it would be one of the basic checks. Also do you think this. It’s is reasonable for a new battery?
Thanks!
Should the battery replacement not been part of the CPO process? I would think it would be one of the basic checks. Also do you think this. It’s is reasonable for a new battery?
Thanks!
https://www.porsche.com/usa/approved...ures/warranty/
"This warranty does not cover:
- Emission Control Systems and Corrosion. (Refer to the Emission Control and Corrosion Limited Warranties in the new vehicle limited warranty manual.)
- Batteries damaged from storage, lack of normal vehicle use, or non-Porsche Approved electrical or accessory installation."
That's how I read it anyway. IANAL and all that.
I will say on my Cayman the battery replacement was pretty straightforward. I do not know if this applies to a 911. I swapped out the original (Sep '13 build) OEM battery for a new Duracell Ultra Platinum AGM BCI Group 48 battery from Batteries Plus, about $220:
https://www.batteriesplus.com/productdetails/sli48agm
Took about 2.5 hours, including the trip to the store to drop off the core and pick up the new one, and grab breakfast for The Boss at Chick-Fil-A.
Removal was fairly straightforward; Remove the front interior cover, loosen two torx screws and take out the power inflator and tray, then undo four nuts on two hold-down straps. Then two 10mm nuts on the battery posts. Swap in new and install is the reverse of removal, as they say. I kept it on a CTEK charger using the armrest socket while the battery was out, car didn't seem to know the difference.
This is for the Cayman that I followed:
Again, I am not saying this applies to a 991; it just may give you an idea of what is involved in the DIY.
Hope it works out for you.
Rich
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sr5959 (07-18-2019)
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#8
Thanks guys, very very helpful.
As I only got the car less than a month ago I’m going to let the dealer replace and try to get Porsche to reimburse me. I called the main no and they said they’ll look into it and get back to me.
As I only got the car less than a month ago I’m going to let the dealer replace and try to get Porsche to reimburse me. I called the main no and they said they’ll look into it and get back to me.
#10
This not a CPO warranty issue. The battery should have been replaced as part of the CPO process. I highly doubt it passed the CPO tests and then failed a few weeks later. The battery was six years old and toast under any standard. I would press the issue with the dealer that certified the car. I would also replace the battery myself to limit the downside.
#11
This not a CPO warranty issue. The battery should have been replaced as part of the CPO process. I highly doubt it passed the CPO tests and then failed a few weeks later. The battery was six years old and toast under any standard. I would press the issue with the dealer that certified the car. I would also replace the battery myself to limit the downside.
#12
Yes, the Start/Stop function will no longer work when the battery is on its way out. My 2014 kept starting the car for another year however, so its just a sign its weakening, not necessarily going to die on you in the next few days. $ 800 is too steep. Batteries Plus are all over the place and it's about $ 150 there, they will put it in for you as well at no charge. It's not a complex install, but you do have to stand in the Frunk to get the battery in (Dealer has to stand in there, too). Order it online and its 10% less than buying it in the store. You don't need a battery tender to swap it, nor does it need any dealer coding.
https://www.batteriesplus.com/batter...h6-3.8l-740cca
https://www.batteriesplus.com/batter...h6-3.8l-740cca
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sr5959 (07-19-2019)
#14
I don’t have a 911 but my battery was replaced under CPO for my cayenne. The battery was 4.5 years old. The dealership did some test and replaced it without question. However, I do some of my service there.
Last edited by CayenneBlack; 07-20-2019 at 12:04 AM.
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sr5959 (07-19-2019)
#15
Hi guys, I bought my CPO 2013 C2 about a month ago from a dealer in Philadelphia, and as part of the CPO they carried out the 6 year service. I just took it in to my local Porsche dealer and to fix a problem with auto-stop function and they are going to charge me $800 for a new battery, as apparently it has the original battery.
Should the battery replacement not been part of the CPO process? I would think it would be one of the basic checks. Also do you think this. It’s is reasonable for a new battery?
Thanks!
Should the battery replacement not been part of the CPO process? I would think it would be one of the basic checks. Also do you think this. It’s is reasonable for a new battery?
Thanks!