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PDK Failure - 2013 991

 
Old 04-15-2019, 07:19 PM
  #91  
minthral
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Seems a bit unusual that a 6 year old car had only 38k miles. That's only 6k per year and perhaps lots of city driving.

13k a lot of money, but I'm surprised its not more honestly.

I agree its crappy porsche NA didn't help out..

It drives with just 7th and R broken?
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Old 04-15-2019, 08:12 PM
  #92  
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Crap situation for OP. I've been in similar situations and it's no fun.

I hate to say it - but this is a car years outside of warranty that was bought second hand. It would have been awesome if Porsche stepped up, but it was a long shot, IMO. I've had goodwill repair with BMW, but I was the original owner and the car history well established with a warranty that had only just expired.

I don't understand the concept of suing a multi-billion dollar company with an army of lawyers on salary for a broken part out of warranty.
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Old 04-15-2019, 08:26 PM
  #93  
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Originally Posted by fast1
What would be the grounds for the lawsuit? Moreover, no lawyer will take this case on contingency. Almost any lawyer will charge you $200 an hour, and the best ones far, far more. OTOH Porsche has dozens of lawyers on their staff. So the threat of a lawsuit isn't going to intimidate Porsche.
I would argue on the grounds of an extreme failure at a very low mileage outside of the normal bell curve. Furthermore during discovery I would request information about other similar failures to prove a pattern and overlay that with goodwill repairs of other failures and the, likely, unscientific approach to granting goodwill and go from there. This is not a normal failure at this mileage. Would likely consult, but not use, an attorney due to the stated cost, and deal with this by myself.
Have won many small claims and there is always a way. At minimum continued pressure, terrible PR and high attorney costs to Porsche will be pleasant enough.

Goliath didn't go into battle expecting to lose to David either but we all know how that ended...
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Old 04-15-2019, 08:34 PM
  #94  
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Originally Posted by rk-d View Post
Crap situation for OP. I've been in similar situations and it's no fun.

I hate to say it - but this is a car years outside of warranty that was bought second hand. It would have been awesome if Porsche stepped up, but it was a long shot, IMO. I've had goodwill repair with BMW, but I was the original owner and the car history well established with a warranty that had only just expired.

I don't understand the concept of suing a multi-billion dollar company with an army of lawyers on salary for a broken part out of warranty.
If you live in a state with a small claims court with a fairly high limit - $5000 or so- it would be worthwhile to file a suit without a lawyer and hope PCNA doesn’t appear and defaults. Otherwise, hiring a lawyer for a big boy lawsuit is throwing good money down the drain.
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Old 04-15-2019, 10:53 PM
  #95  
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Given Porsche's replace, rather than repair, policy on engines and transmissions, even for minor component failures. I will never drive a Porsche without warranty coverage.
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Old 04-18-2019, 10:22 AM
  #96  
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OP,

since porsche isn't going to help what do you plan to do? as others have said, this seems repairable given the symptoms. and if the right shop gets their hands on it, it might not be anywhere near 16k to address.
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Old 04-18-2019, 01:11 PM
  #97  
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Just went through this entire thread, sorry to hear OP. I am in similar shoes being a similar age just buying a '14 991.1 out of warranty from a boutique Porsche shop a mile away from me (3.5k miles on a 5 year old car)

Just discovered a couple days ago that my rear glass needs to be replaced due to seal turning to goo, and maybe front windshield too. Conveniently right after getting my windows tinted at a high end shop. My issue pales in comparison to your PDK issue, it is a bummer and I hope PCNA can help in some way some how. That's the risk we run buying a 911 out of warranty, but the 911 also has a reputation for being robust and a car that is meant to be driven and enjoyed

PCNA did offer to help me a bit with my rear glass replacement, but I tried to make an argument that this issue is well documented & shouldn't be happening to any car with 3.5k miles

Haven't heard too much about PDK failures but also haven't searched for it. Thanks for documenting/reporting this as I didn't even know the PDK boxes failed, but hopefully as more people have to go through this the resolution gets better...

Porsche makes big claims over 70% of its cars still on the road, but now I am thinking at what secret cost! lol
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Old 04-19-2019, 06:35 PM
  #98  
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Originally Posted by jfischet View Post
OP,

since porsche isn't going to help what do you plan to do? as others have said, this seems repairable given the symptoms. and if the right shop gets their hands on it, it might not be anywhere near 16k to address.
Going to pay the full $14K + will likely buy an extended warranty; after warranty is up either reassess re-upping the warranty (if possible) and if not, will probably dump the car so I don't have to go through this again.

I love the 911 but next car will be dictated by life circumstances; if I don't buy another 911 I'll likely switch manufacturers.
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Old 04-19-2019, 07:24 PM
  #99  
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Did you have the shop that's working on your car collect the PDK history data using the PIWIIS tool? It would be interesting to see what the vehicle recorded when you experienced the problem with reverse and 7th gear. There may be a fault code to help resolve the problem without shelling out so much cash.
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Old 04-19-2019, 07:31 PM
  #100  
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Originally Posted by wesley_willis View Post
Going to pay the full $14K + will likely buy an extended warranty; after warranty is up either reassess re-upping the warranty (if possible) and if not, will probably dump the car so I don't have to go through this again.

I love the 911 but next car will be dictated by life circumstances; if I don't buy another 911 I'll likely switch manufacturers.
Unfortunately, there is not enough profit per unit to convince PCNA to intervene, for every one that leaves the brand, there are several to replace - at least for now. Sorry for this, but perhaps some future action regarding the inability to repair the PDK will result in some relief. This is just not right.
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Old 04-19-2019, 08:15 PM
  #101  
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I would think that Porsche would ask ZF to step up and reimburse for these failures on low mileage cars. Automatics should not fail like this, manuals can be abused and clutches worn, but does need a complete new unit.
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Old 04-19-2019, 10:32 PM
  #102  
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Originally Posted by rk-d View Post
Crap situation for OP. I've been in similar situations and it's no fun.

I hate to say it - but this is a car years outside of warranty that was bought second hand. It would have been awesome if Porsche stepped up, but it was a long shot, IMO. I've had goodwill repair with BMW, but I was the original owner and the car history well established with a warranty that had only just expired.
I don't understand the concept of suing a multi-billion dollar company with an army of lawyers on salary for a broken part out of warranty.
This isn’t a door handle or some piece of trim. It’s the brain of the car (right behind the heart -the engine)! Porsche needs to step up or revise their service recommendation for fluid change! GL OP!
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Old 04-19-2019, 10:37 PM
  #103  
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I'd check around thoroughly for a used one at Porsche parts houses like LA Dismantlers, before buying a new one. JMO...
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Old 04-19-2019, 10:47 PM
  #104  
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Why would you let a dealer do an out of warranty replacement? Bend over! That was so gracious of them to cut off 3k for you, cmon dude wake up. Find an Indy who will install a second hand unit.
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Old 04-19-2019, 11:00 PM
  #105  
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Damn OP I hate to see a situation like this for you but especially since I just bought a used '13 myself with a PDK. Might start looking at those extended warranties...

Anyone remember that R&T review of the gt3 where they said Porsche used the launch control 1000 times in a row with no issues? I would think if you are making a claim like this you could make a 100k mile assurance on your trans.
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