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I agree. But, I don't trust anyone to take off and reinstall my wheels, especially with PCCBs, and this was pre delivery. I was kind of hoping they would just throw it in. When I had a lowly 350Z, I used to swap the custom rims for stock before even taking it in for service so they didn't mess them up. Today I bought the required torque wrench.
I know what you mean. If it wasn't for the one location in a $$$ part of town that works on CL wheels and sees 100K+ cars daily I wouldn't be taking it over there either.
I still make it a point to let the manager know I'm a detail freak. They keep it right.
I used to own a G35 Coupe back in the day! They nicked the paint off one of the wheels and gave me $400 to repair it. Since then I've been loyal.