SIRIUS XM renewal
#46
#47
I didn't read through all of these pages but, I have the answers as I have been doing the same thing for the last 5 years on 6 cars..
Sirius used to auto bill and a good percentage would just pay the price. Many would call in and threaten to cancel which they would turn over to a different department who would offer all sorts of deals.
Now, by law, they must inform you BEFORE the plan expires and then they can bill you. It never used to be that way, you would just get hit with a bill or charge and have to dispute it.
A few points to remember:
1. Do not pay via Credit Card. If they have it on file they will bang it causing you more headaches. ALWAYS pay via check
2. Do not agree to pay the initial renewal fee. On occasion, you will get a poker playing rep who will let you follow through with your threat to cancel. Do it or hang up and call back. The next rep will give it up.
3. Sirius is low quality, compressed crap. If you want high quality sound then streaming is the way to go. Apple Music, Spotify, etc. But, for fast, easy music or talk radio/news it cant be beat. I use both.
I just renewed another car for 5 months unlimited everything and paid $39.92 including taxes. Never heard of a better deal. The poster above who paid $72.84 did not have the unlimited package.
Basically for $8 a month you have everything they offer. If its worth it to you or not is a personal choice. No better deals I have found..
Sirius used to auto bill and a good percentage would just pay the price. Many would call in and threaten to cancel which they would turn over to a different department who would offer all sorts of deals.
Now, by law, they must inform you BEFORE the plan expires and then they can bill you. It never used to be that way, you would just get hit with a bill or charge and have to dispute it.
A few points to remember:
1. Do not pay via Credit Card. If they have it on file they will bang it causing you more headaches. ALWAYS pay via check
2. Do not agree to pay the initial renewal fee. On occasion, you will get a poker playing rep who will let you follow through with your threat to cancel. Do it or hang up and call back. The next rep will give it up.
3. Sirius is low quality, compressed crap. If you want high quality sound then streaming is the way to go. Apple Music, Spotify, etc. But, for fast, easy music or talk radio/news it cant be beat. I use both.
I just renewed another car for 5 months unlimited everything and paid $39.92 including taxes. Never heard of a better deal. The poster above who paid $72.84 did not have the unlimited package.
Basically for $8 a month you have everything they offer. If its worth it to you or not is a personal choice. No better deals I have found..
#48
Rennlist Member
Joined: Aug 2016
Posts: 1,785
Likes: 159
From: S Carolina coast & N Carolina mountains
#49
no thanks. I still get emails from them ''we miss you''. **** off.
#50
Rennlist Member
Joined: Aug 2016
Posts: 1,785
Likes: 159
From: S Carolina coast & N Carolina mountains
I decided to permanently cancel sirius. They would offer me a deal, then when renewal came they would charge me full price automatically on my credit card without notice. They never told me the price they gave me was for a year only. So I cancelled my subscription, which was convenient because my credit card number had changed... and they would beg me to come back with a ''special offer''.
no thanks. I still get emails from them ''we miss you''. **** off.
no thanks. I still get emails from them ''we miss you''. **** off.
#51
However the sales tactics were still dishonest, they knew I was only renewing because of the rate they were giving me... why would I go back to paying 20$ can a month after that when our whole discussion on the phone was based
on the fact that I was not willing to pay this much in the first place. Had they said it was for a year only I would have not bothered, and they knew this.
#52
Sirius is such a shady company, I ended up canceling for all my 4 cars and just use music streaming services from my phone now. Much better sound quality than Sirius XM, too.
Since I go through cars faster than I go through underwear I keep getting calls and mail from Sirius, in all kinds of different types of envelopes trying to trick me into opening them. They seriously send hundreds of envelopes to me every year, and I've had to block multiple of their spam call numbers. I just won't support a company that has to resort to those types of practices.
Since I go through cars faster than I go through underwear I keep getting calls and mail from Sirius, in all kinds of different types of envelopes trying to trick me into opening them. They seriously send hundreds of envelopes to me every year, and I've had to block multiple of their spam call numbers. I just won't support a company that has to resort to those types of practices.
#53
Sirius is such a shady company, I ended up canceling for all my 4 cars and just use music streaming services from my phone now. Much better sound quality than Sirius XM, too.
Since I go through cars faster than I go through underwear I keep getting calls and mail from Sirius, in all kinds of different types of envelopes trying to trick me into opening them. They seriously send hundreds of envelopes to me every year, and I've had to block multiple of their spam call numbers. I just won't support a company that has to resort to those types of practices.
Since I go through cars faster than I go through underwear I keep getting calls and mail from Sirius, in all kinds of different types of envelopes trying to trick me into opening them. They seriously send hundreds of envelopes to me every year, and I've had to block multiple of their spam call numbers. I just won't support a company that has to resort to those types of practices.
#54
If you tell them you want to cancel, you'll be amazed at how the rates plummet. Don't pay more than 5 bucks a month. I think I have about 20 numbers I've blocked on my phone from these clowns calling me night and day.
#55
Rennlist Member
Joined: Aug 2016
Posts: 1,785
Likes: 159
From: S Carolina coast & N Carolina mountains
However the sales tactics were still dishonest, they knew I was only renewing because of the rate they were giving me... why would I go back to paying 20$ can a month after that when our whole discussion on the phone was based
on the fact that I was not willing to pay this much in the first place. Had they said it was for a year only I would have not bothered, and they knew this.
Perfectly fine with me. People who do not pay attention and pay full price keep the overall prices down. The more savvy among us can take advantage.
Love when that happens.
#56
They are shady as crap...I purchased a lifetime subscription 10 years ago and they tried not to honor it....claimed it was by the device not the subscriber. As a point of reference, If your radio is stolen they will program your subscription deal to the new radio.
#57
I canceled after probably 15 years or before XM bought Siris. They are bogus, now hurting after all GM products had a free sat radio with a 1 year subscription. Under no circumstances give them a credit card number. You will regret that. They are really stupid as the writer before this post canceled 4 cars and I did the same. .99 cents per month for life may get me back.
#58
#59
Rennlist Member
Joined: Aug 2016
Posts: 1,785
Likes: 159
From: S Carolina coast & N Carolina mountains
I have done many renewals for many cars for many years. I have it down to calling to cancel, getting new deal options, choosing one and done in 2-3 minutes.
I don't even get passed to Retention Dept. anymore.
Btw how does this work out for the company? Subscribers and stock price up year after year.
I don't even get passed to Retention Dept. anymore.
Btw how does this work out for the company? Subscribers and stock price up year after year.
#60
All their deals now demand your credit card, that is new and telling. Life is too short to argue over multiple cars, multiple times a year and then deal with your credit card when there are so many other options.