PDK help with a CPO
Thread Starter
Rennlist Member
Joined: Jul 2007
Posts: 465
Likes: 27
From: Mississippi
PDK help with a CPO
Hey all,
So today I brought my car in for some work under the CPO
I have only had the car since January and it only has about 5000 miles on it.
Over the last few weeks I have noticed a few times that my PDK has actually slipped
So, I brought it in to have them work on it and possibly put a new clutch in.
I was told the following:
The car doesnt have a clutch...
The car doesnt have any reset or programming to the PDK
The car may possibly not show the PDK slipping or a warning light in the codes
If they can not duplicate the clutch slipping, which right now it doesnt duplicate, then it isnt slipping and it is performing ok.... despite the car revving up without actually accelerating at various points (whether it be 50mph or 166mph)
Anyone can help with this? Does this even sound right?
So today I brought my car in for some work under the CPO
I have only had the car since January and it only has about 5000 miles on it.
Over the last few weeks I have noticed a few times that my PDK has actually slipped
So, I brought it in to have them work on it and possibly put a new clutch in.
I was told the following:
The car doesnt have a clutch...
The car doesnt have any reset or programming to the PDK
The car may possibly not show the PDK slipping or a warning light in the codes
If they can not duplicate the clutch slipping, which right now it doesnt duplicate, then it isnt slipping and it is performing ok.... despite the car revving up without actually accelerating at various points (whether it be 50mph or 166mph)
Anyone can help with this? Does this even sound right?
Race Car
Joined: Jan 2019
Posts: 3,778
Likes: 1,307
Hey all,
So today I brought my car in for some work under the CPO
I have only had the car since January and it only has about 5000 miles on it.
Over the last few weeks I have noticed a few times that my PDK has actually slipped
So, I brought it in to have them work on it and possibly put a new clutch in.
I was told the following:
The car doesnt have a clutch...
The car doesnt have any reset or programming to the PDK
The car may possibly not show the PDK slipping or a warning light in the codes
If they can not duplicate the clutch slipping, which right now it doesnt duplicate, then it isnt slipping and it is performing ok.... despite the car revving up without actually accelerating at various points (whether it be 50mph or 166mph)
Anyone can help with this? Does this even sound right?
So today I brought my car in for some work under the CPO
I have only had the car since January and it only has about 5000 miles on it.
Over the last few weeks I have noticed a few times that my PDK has actually slipped
So, I brought it in to have them work on it and possibly put a new clutch in.
I was told the following:
The car doesnt have a clutch...
The car doesnt have any reset or programming to the PDK
The car may possibly not show the PDK slipping or a warning light in the codes
If they can not duplicate the clutch slipping, which right now it doesnt duplicate, then it isnt slipping and it is performing ok.... despite the car revving up without actually accelerating at various points (whether it be 50mph or 166mph)
Anyone can help with this? Does this even sound right?
Basic Sponsor
Rennlist
Site Sponsor
Rennlist
Site Sponsor
Joined: Nov 2002
Posts: 2,682
Likes: 1,144
From: Los Angeles, California
Ugh! Call me. Your Porsche experience needs to turn around man. I would be glad to help.
__________________
Proud TOP Porsche Distributor For:
Kline-Innovation - ams Performance - TiALSPORT/XONA - #1 COBB PRO TUNER - CSF - IPD Plenums - DO88 - dodsonmotorsport
310-600-1850 - sam@bydesignauto.com
Proud TOP Porsche Distributor For:
Kline-Innovation - ams Performance - TiALSPORT/XONA - #1 COBB PRO TUNER - CSF - IPD Plenums - DO88 - dodsonmotorsport
310-600-1850 - sam@bydesignauto.com
Thread Starter
Rennlist Member
Joined: Jul 2007
Posts: 465
Likes: 27
From: Mississippi
Well the dealership ran the "VAL" and it came back without any codes or anything. So they test drove it and of course it isnt slipping (which i told them it probably wouldnt since it is such a intermittent issue, but any kind of slip is bad)
So, now they want to keep it overnight for some reason...
Given, onfireTTS, I am believing you.... This and the previous visit is showing me that this dealership really isnt that good (previous visit I asked the dealership mechanic to check to see what aftermarket parts were on the car, since i found GMG springs on the car... and my shop mechanic said he believed I had an aftermarket intercooler... dealership mechanic came back and confirmed no aftermarket parts except for the springs... yep... meanwhile i have two shop mechanics and my own eyes confirm there are aftermarket intercoolers, IPD Y-pipe and IPD Plenum on the car)
SamboTT, I called and left a message. Please call me back when you geet a chance since it appears my dealership is not taking care of my car properly through warranty or CPO.
So, now they want to keep it overnight for some reason...
Given, onfireTTS, I am believing you.... This and the previous visit is showing me that this dealership really isnt that good (previous visit I asked the dealership mechanic to check to see what aftermarket parts were on the car, since i found GMG springs on the car... and my shop mechanic said he believed I had an aftermarket intercooler... dealership mechanic came back and confirmed no aftermarket parts except for the springs... yep... meanwhile i have two shop mechanics and my own eyes confirm there are aftermarket intercoolers, IPD Y-pipe and IPD Plenum on the car)
SamboTT, I called and left a message. Please call me back when you geet a chance since it appears my dealership is not taking care of my car properly through warranty or CPO.
Three Wheelin'
Joined: May 2016
Posts: 1,529
Likes: 180
From: Atlanta
Is it the same dealer you bought the car from?
Because if it is then there is some moral hazard as cars are not supposed to be certified with aftermarket parts.
The mods you suggest sound pretty obvious! Can't miss a plenum and I would not want an aftermarket plenum or aftermarket springs. In fact you probably have a case to make them buyback your car because it doesn't meet CPO standards.
Because if it is then there is some moral hazard as cars are not supposed to be certified with aftermarket parts.
The mods you suggest sound pretty obvious! Can't miss a plenum and I would not want an aftermarket plenum or aftermarket springs. In fact you probably have a case to make them buyback your car because it doesn't meet CPO standards.
RL Community Team
Rennlist Member
Rennlist Member
Joined: Sep 2008
Posts: 3,224
Likes: 1,722
Cars can and commonly are certified with aftermarket parts.
The dealer I sold my car and certified it in one day and put it up for sale. It had a central resonator delete. It was also tinted, legal where I bought it but not where I moved to. I offered the part back at no cost, they were not interested as they would have to pay their mechanic to install it. Same with the tint.
A colleague of mine bought a cabrio with aftermarket wheels and they simply crumbled. The dealer refused to act. The wheel manufacturer stepped in, for his pure luck.
CPO doesn't mean the car don't need PPI. They have aftermarket crap, could have issues on carfax or have been previously crashed (as long as "properly " fixed).
In this case, you should have the CPO papers. Check if the aftermarket junk is there. Serves as written proof. About the PDK, it has very limited service options as far as I know. Dealers are commonly afraid to have to pay for the bill, so they can be problematic with warranty services. Take to the dealer you bought it and involve the SA and sales manager.
The dealer I sold my car and certified it in one day and put it up for sale. It had a central resonator delete. It was also tinted, legal where I bought it but not where I moved to. I offered the part back at no cost, they were not interested as they would have to pay their mechanic to install it. Same with the tint.
A colleague of mine bought a cabrio with aftermarket wheels and they simply crumbled. The dealer refused to act. The wheel manufacturer stepped in, for his pure luck.
CPO doesn't mean the car don't need PPI. They have aftermarket crap, could have issues on carfax or have been previously crashed (as long as "properly " fixed).
In this case, you should have the CPO papers. Check if the aftermarket junk is there. Serves as written proof. About the PDK, it has very limited service options as far as I know. Dealers are commonly afraid to have to pay for the bill, so they can be problematic with warranty services. Take to the dealer you bought it and involve the SA and sales manager.
Trending Topics
Three Wheelin'
Joined: May 2016
Posts: 1,529
Likes: 180
From: Atlanta
Originally Posted by John Mclane
Cars can and commonly are certified with aftermarket parts.
The dealer I sold my car and certified it in one day and put it up for sale. It had a central resonator delete. It was also tinted, legal where I bought it but not where I moved to. I offered the part back at no cost, they were not interested as they would have to pay their mechanic to install it. Same with the tint.
A colleague of mine bought a cabrio with aftermarket wheels and they simply crumbled. The dealer refused to act. The wheel manufacturer stepped in, for his pure luck.
CPO doesn't mean the car don't need PPI. They have aftermarket crap, could have issues on carfax or have been previously crashed (as long as "properly " fixed).
In this case, you should have the CPO papers. Check if the aftermarket junk is there. Serves as written proof. About the PDK, it has very limited service options as far as I know. Dealers are commonly afraid to have to pay for the bill, so they can be problematic with warranty services. Take to the dealer you bought it and involve the SA and sales manager.
The dealer I sold my car and certified it in one day and put it up for sale. It had a central resonator delete. It was also tinted, legal where I bought it but not where I moved to. I offered the part back at no cost, they were not interested as they would have to pay their mechanic to install it. Same with the tint.
A colleague of mine bought a cabrio with aftermarket wheels and they simply crumbled. The dealer refused to act. The wheel manufacturer stepped in, for his pure luck.
CPO doesn't mean the car don't need PPI. They have aftermarket crap, could have issues on carfax or have been previously crashed (as long as "properly " fixed).
In this case, you should have the CPO papers. Check if the aftermarket junk is there. Serves as written proof. About the PDK, it has very limited service options as far as I know. Dealers are commonly afraid to have to pay for the bill, so they can be problematic with warranty services. Take to the dealer you bought it and involve the SA and sales manager.
Exhaust, wheels, plenum and springs are not okay. Those are usually genuine Porsche parts and are covered by the Warranty. If these parts fail on a CPO car how can Porsche take responsibility if they didn't supply those parts. Their CPO warranty explicitly covers these parts and promises to replace them with genuine Porsche parts of they fail. That's why these parts need to be genuine to get a CPO certification.
Some dealers are lax in meeting the requirements and this is what happened to the OP. He should call PCNA.
Rennlist Stories
The Best Porsche Posts for Porsche Enthusiasts
Porsche's Top 5 Most Questionable Naming Decisions
Verdad Gallardo
Pogea Racing's 964 Porsche 911 Reimagination Stands Out in a Crowded Field
Verdad Gallardo
6 Convertible Top MYTHS Most People Don't Understand!
Michael S. Palmer
2026 Porsche 911 Club Coupe is Spectacular, And Everything Wrong with the Porsche Market
Joe Kucinski
Talos Takes Your 991 Porsche 911 GT3 to the Next Level for a Cool $1.13 Million
Verdad Gallardo
9 Vehicles Porsche Helped Engineer that Aren't Porsches
Verdad Gallardo
9 Features and Characteristics That Only Porsche People Understand
Verdad Gallardo
I've Written 500 Rennlist Articles: Here's How Porsche Has Changed Along the Way
Joe Kucinski
10 Most Unnecessary Porsches Ever Built (And Why We Love Them)
Verdad Gallardo
Thread Starter
Rennlist Member
Joined: Jul 2007
Posts: 465
Likes: 27
From: Mississippi
StealthPilot, Thanks for the heads up!!
John Mclane, I have read the same. I have been told that as long as the dealership is ok with it...
Now here is the problem is 1) I have had my car for about 6 months (so definitely long enough to install aftermarket parts), 2) a month or two ago, I asked the dealership to look over the car for more aftermarket parts and they documented no other aftermarket parts.... even though they are installed, 3) I have shown my dealership that I have installed aftermarket parts (even though it was just wheels and an exhaust), and 4) my dealership now literally videos my car top to bottom every time it comes in (and any CPO issues they even send Porsche videos)
So in the end, I have to say all this definitely makes me think my dealership isnt on my side about anything
They say "oh hey it wont mess up anything because it doesnt really effect the way the car runs" but i can also see they easily saying the opposite when the time comes and i need a major service (ie. hey you need a transmission but we arent going to cover the warranty because you have an exhaust)
John Mclane, I have read the same. I have been told that as long as the dealership is ok with it...
Now here is the problem is 1) I have had my car for about 6 months (so definitely long enough to install aftermarket parts), 2) a month or two ago, I asked the dealership to look over the car for more aftermarket parts and they documented no other aftermarket parts.... even though they are installed, 3) I have shown my dealership that I have installed aftermarket parts (even though it was just wheels and an exhaust), and 4) my dealership now literally videos my car top to bottom every time it comes in (and any CPO issues they even send Porsche videos)
So in the end, I have to say all this definitely makes me think my dealership isnt on my side about anything
They say "oh hey it wont mess up anything because it doesnt really effect the way the car runs" but i can also see they easily saying the opposite when the time comes and i need a major service (ie. hey you need a transmission but we arent going to cover the warranty because you have an exhaust)
Burning Brakes
Joined: Apr 2015
Posts: 1,173
Likes: 209
From: ALBERTA
js I'd be looking for a new dealership...a great relationship with your dealer makes living with them makes the Porsche ownership so much more enjoyable . For me getting to know the service advisor(s) on a donuts anc christmas gift card level ( as little as it is like a Starbucks card) reaps fantastic rewards...getting in for service when they claim all spots are booked or getting a sportier loaner....on and on...
I hope you find an alternate
I hope you find an alternate
Thread Starter
Rennlist Member
Joined: Jul 2007
Posts: 465
Likes: 27
From: Mississippi
Well so far in the short time I have been the proud owner, I had one advisor that was really a VW advisor that I somehow ended up with... and I get cross looks from her every time I came in.
(which is ridiculous considering that they make money because they write up work... my Corvette advisor really took the time and had the customer service that you would expect... not this lady)
And now I have a new advisor, and he is the one that gave me all this recent misinformation.
I dont know. I just dont get this. I have never seen so many people so miserable. You would think they would be happy or having a good time. I mean it isnt like they are breaking their backs as the mechanics are. They are just sitting there. Yet everyone that walks in gets the same "ugh!!" look and action from these people.
Even the GM doesnt seem to care. I used to think hey this place isnt that bad, but I have definitely changed my mind. My only problem is the nearest dealer after that is twice the distance away.
I am almost getting ready to speak to Porsche USA about this since my 125+k (on a used vehicle) wasnt enough incentive for the dealership to be nice to me.
(which is ridiculous considering that they make money because they write up work... my Corvette advisor really took the time and had the customer service that you would expect... not this lady)
And now I have a new advisor, and he is the one that gave me all this recent misinformation.
I dont know. I just dont get this. I have never seen so many people so miserable. You would think they would be happy or having a good time. I mean it isnt like they are breaking their backs as the mechanics are. They are just sitting there. Yet everyone that walks in gets the same "ugh!!" look and action from these people.
Even the GM doesnt seem to care. I used to think hey this place isnt that bad, but I have definitely changed my mind. My only problem is the nearest dealer after that is twice the distance away.
I am almost getting ready to speak to Porsche USA about this since my 125+k (on a used vehicle) wasnt enough incentive for the dealership to be nice to me.
Former Vendor
Joined: Nov 2018
Posts: 1,156
Likes: 260
From: Simi Valley, Ca
-Payam
Thread Starter
Rennlist Member
Joined: Jul 2007
Posts: 465
Likes: 27
From: Mississippi
Well what I am worried about now is the CPO staying in place with the aftermarket parts....
So it appears that the dealership isnt really that competent... I mean I told them about the issues with the trans slipping and the front spoiling not fully extending. Both of which are intermittent issues.
After 10 miles of drive time and two days, I get the car back with nothing done to it.
So the SA states "well if it happens again, come on in... we have it documented"... So I am thinking so instead of fixing the issue... we are ignoring it til it happens again or breaks
So I wanted to call Porsche and try to get them active in the care and service of my car, but I feel that if I call Porsche and tell them I have aftermarket parts (even though they were there since purchase and CPO) Porsche will void out the CPO
So I feel a bit trapped between a rock and a hard place.
Any ideas on what to do about this CPO warranty issue?
Sam has already told me how to reset the car... and see how things work from there.
Amazing that the dealership has more tools and knowledge (supposedly) than I do, but yet I am going to reset the car (with Sam's help, of course) on my own.... like the dealership should have done.
So it appears that the dealership isnt really that competent... I mean I told them about the issues with the trans slipping and the front spoiling not fully extending. Both of which are intermittent issues.
After 10 miles of drive time and two days, I get the car back with nothing done to it.
So the SA states "well if it happens again, come on in... we have it documented"... So I am thinking so instead of fixing the issue... we are ignoring it til it happens again or breaks
So I wanted to call Porsche and try to get them active in the care and service of my car, but I feel that if I call Porsche and tell them I have aftermarket parts (even though they were there since purchase and CPO) Porsche will void out the CPO
So I feel a bit trapped between a rock and a hard place.
Any ideas on what to do about this CPO warranty issue?
Sam has already told me how to reset the car... and see how things work from there.
Amazing that the dealership has more tools and knowledge (supposedly) than I do, but yet I am going to reset the car (with Sam's help, of course) on my own.... like the dealership should have done.
Thread Starter
Rennlist Member
Joined: Jul 2007
Posts: 465
Likes: 27
From: Mississippi
YUP!!! 1000%
Sadly, I had to reset and relearn the transmission on my own.... which is good since now I know how.... but it is ridiculous because I went into the dealership and told them that it needed to be done, and they kept my car for a week/ drove it around/ and never did a thing to it
It was very badly aligned. I guess in the 40k miles that the car has, it was never realigned. It was jumping and bumping alot and hard for the full 20-30 minutes it took to relearn and realign
Now it is great!
Havent had an issue since and I have really gotten on the car, and the power is so fast it is unreal!!
Sadly, I had to reset and relearn the transmission on my own.... which is good since now I know how.... but it is ridiculous because I went into the dealership and told them that it needed to be done, and they kept my car for a week/ drove it around/ and never did a thing to it
It was very badly aligned. I guess in the 40k miles that the car has, it was never realigned. It was jumping and bumping alot and hard for the full 20-30 minutes it took to relearn and realign
Now it is great!
Havent had an issue since and I have really gotten on the car, and the power is so fast it is unreal!!