Compensation
#61
Rennlist Member
#62
To all 2014 GT3 owners and to be owners, I have had several discussions about the memory seat option if you ordered it and of course the cars don't have memory seats. PNA admitted it was an error in the system and they determined they will reimburse all customers who ordered memory seats. They determined they will not wait for customers to complain but will be proactive and send refund checks. Give them time but they should be coming.
Thank you PNA for finally stepping up and doing the right thing.
Have a nice weekend.
Thank you PNA for finally stepping up and doing the right thing.
Have a nice weekend.
#63
Instructor
To all 2014 GT3 owners and to be owners, I have had several discussions about the memory seat option if you ordered it and of course the cars don't have memory seats. PNA admitted it was an error in the system and they determined they will reimburse all customers who ordered memory seats. They determined they will not wait for customers to complain but will be proactive and send refund checks. Give them time but they should be coming.
Thank you PNA for finally stepping up and doing the right thing.
Have a nice weekend.
Thank you PNA for finally stepping up and doing the right thing.
Have a nice weekend.
#64
To all 2014 GT3 owners and to be owners, I have had several discussions about the memory seat option if you ordered it and of course the cars don't have memory seats. PNA admitted it was an error in the system and they determined they will reimburse all customers who ordered memory seats. They determined they will not wait for customers to complain but will be proactive and send refund checks. Give them time but they should be coming. Thank you PNA for finally stepping up and doing the right thing. Have a nice weekend.
#65
Rennlist Member
Wow thats great. So how much will the reinbursement be for the memory seats?
I called Andrea, she got back to me regarding my check, it was a little weird. She said she needed the date I took delivery of the car with the new engine. She said that was the only thing that was holding up the processing.
Reviewing a copy of the letter that I signed AND returned to them had the VIN, case number AND the new delivery date just under my address. Kind of makes me think they dropped the ball or lost my letter! I'm glad I called her today.
I called Andrea, she got back to me regarding my check, it was a little weird. She said she needed the date I took delivery of the car with the new engine. She said that was the only thing that was holding up the processing.
Reviewing a copy of the letter that I signed AND returned to them had the VIN, case number AND the new delivery date just under my address. Kind of makes me think they dropped the ball or lost my letter! I'm glad I called her today.
#66
The amount is $2,630 but again only if you ordered the 18 way seats as the build sheet indicated "with memory seats". If you go back to your builds sheet it has the amount.
Glad I could help out.
Glad I could help out.
#69
Rennlist Member
To all 2014 GT3 owners and to be owners, I have had several discussions about the memory seat option if you ordered it and of course the cars don't have memory seats. PNA admitted it was an error in the system and they determined they will reimburse all customers who ordered memory seats. They determined they will not wait for customers to complain but will be proactive and send refund checks. Give them time but they should be coming.
Thank you PNA for finally stepping up and doing the right thing.
Have a nice weekend.
Thank you PNA for finally stepping up and doing the right thing.
Have a nice weekend.
#71
Race Director
I think in certain instances/situations Porsche has stepped up. Their lack of communication/clarity needs a lot of work and understanding the disparity between different countries on how they were compensated needs to be explained. Why, up until a couple days ago was it impossible( Sam excluded) to get the mesh liner here in the US when other Countries have received theirs'. If they just gave a simple explanation and did not keep us thinking we are second class Customers would of been nice.
#72
Rennlist Member
I think in certain instances/situations Porsche has stepped up. Their lack of communication/clarity needs a lot of work and understanding the disparity between different countries on how they were compensated needs to be explained. Why, up until a couple days ago was it impossible( Sam excluded) to get the mesh liner here in the US when other Countries have received theirs'. If they just gave a simple explanation and did not keep us thinking we are second class Customers would of been nice.
Here is the latest on the mesh.
Well just released! Amendment to the bulletin for the mesh grills. They are including US cars now! The parts will be auto-shipped to each dealer by the VIN #'s sold so as soon as we get the parts, I can let you know and we can install them. It takes about a 1/2 hour. I just do not know when we are getting the parts so if your car is still here, we will do it.
#73
#75
I got the call from Andrew Pine today. I am going to move some stuff around and attend the meeting in Atlanta. I spoke with Skuplist and he is going to go also. I would really encourage others be there. With the increasing numbers it will be difficult for Porsche to not attend. Andrew Pine ask me if I was going to be there.