Insurance company refusing to replace broken windshield with OEM
#1
Rennlist Member
Thread Starter
Insurance company refusing to replace broken windshield with OEM
I live in Florida, where windshields are replaced without applying a deductible. Recently, driving home on the interstate, a rock got thrown up and broke my windshield. The insurance company wants to provide aftermarket glass, and I am insisting on OEM glass. Aftermarket glass will diminish the value of the vehicle. What have others done about this difficutly? I'm currently arguing with them, but I suppose worst case scenario is that I file a diminished value claim after they replace it with aftermarket glass. Thanks.
#2
Rennlist Member
Just so happens this was being discussed in another recent thread (https://rennlist.com/forums/991-gt3-...on-nuance.html). I think it's going to depend on what your policy says. Some insurance companies offer optional coverage you can buy which mandates the use of OEM parts.
#3
Burning Brakes
Find out the difference in price between OEM and aftermarket and see if you can pay it, if you want to.
#5
Rennlist Member
Thread Starter
Yes, I suppose it's an interesting situation I'm in: the insurance company doesn't want to pay for OEM because I have a high deductible plan, and windshield's are replaced without a deductible here in Florida.
#6
Rennlist Member
Agreed, you should be able to at least pay the difference. I'd be surprised if the insurance company would not let you do that. That said I understand that you want them to pay the whole thing ideally.
#7
A few years back when I got my Boxster windshield replaced, there were no aftermarket alternatives available. Are there aftermarket alternatives for a GT car with the built-in antennas and what not and are they actually equivalent? Do the GT cars use the same glass as a standard 911 or is it lighter or thinner? If it's lighter or thinner then a regular aftermarket 911 windshield would not be appropriate. If there's a lighter thinner aftermarket version though then you may be out of options depending on your policy.
All that said... I don't think it'll actually affect your resale. Windshields are consumables. It's not that big a deal.
All that said... I don't think it'll actually affect your resale. Windshields are consumables. It's not that big a deal.
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fijibubba (11-14-2020)
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#8
Racer
If your car is still under warranty try getting a letter from your dealer indicating that if a non-Porsche OEM windshield is used it will invalidate your warranty coverage. This is usually enough to get them to cave.
#9
#10
Rennlist Member
Replaced the windshield of my 991.2 GT3 around a year ago here in FL as well. Insurance also wanted aftermarket but there was none available. There was for non-GT cars. Not sure things changed in a year.
#11
See if the glass you have now says porsche on it anyplace. or any logos. They have to return your vehicle to pre loss condition, the word Porsche and their logo are trade mark and aftermarket glass can not use them. In turn not back to pre- loss condition. I see a lot of logo embossed in headlights glass ect to combat this aftermarket parts usage.
#12
There's no way I'd ever buy a insurance buying that excuse.
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AdamSanta85 (11-03-2020)
#13
Burning Brakes
I had this happen on my TTS about 12 months ago and ran into the same thing. They allow about $700 to $800. I hired a private guy the Porsche dealer recommended and had Suncoast order the glass.
The difference was just under $600 if I recall. That's the difference between what they allow and OEM.
Best of Luck
Ian
The difference was just under $600 if I recall. That's the difference between what they allow and OEM.
Best of Luck
Ian
#14
Rennlist Member
Good luck with that. I just had a similar issue with my DD (Lexus). My insurance company (USAA) said if the car is under 2 years old they do OEM, over 2 years aftermarket. My car was a bit over 2 years old when I filed the claim. Fought them but they stuck to their position so I told the installer (Safelite) I’d pay the difference. They installed it and never asked me to pay; somehow Safelite got it approved even after I struck out.
#15
Three Wheelin'
I have Geico and had a similar situation with wifey's Range Rover Sport...but when I told them I wanted OEM they said there would be an additional charge and I said fine and it happened. Though we had a pretty long wait for an OEM unit to be shipped over, which in our circumstance wasn't an issue as the crack never got worse.