Attention!!! - GT3 Worldwide Action Action Group Letter to PAG & Dealers
#1
Rennlist Member
Thread Starter
Attention!!! - GT3 Worldwide Action Action Group Letter to PAG & Dealers
Fellow 991 GT3 Stakeholders,
We have today, filed our GT3 Worldwide Action Group Letter of complaint, to Porsche AG senior management. A separate communication has also concurrently been sent to Porsche sales offices and regional distributors across the globe.
This letter was the culmination of an intense collaborative/consultative approach between 100+ x 991 GT3 stakeholders from across the globe via a private forum that was created for this purpose - http://tinyurl.com/GT3-Worldwide-Action-Group
The letter seeks to take PAG to task on the issues of communication and fair treatment across regions, in relation to the 991 GT3 "engine rod bolt recall" and the customers it affects. To the best of our knowledge Porsche AG have not at this time consulted the stakeholders directly with regards to these matters!
We hope you will take some time out of your busy schedules to click on the link below and read what has been submitted to dealers and PAG.
We also urge you, as a 991 GT3 "stakeholder", regardless on whether or not you have been a direct part of the GT3 Worldwide Action Group Forum to press upon your supplying dealer the contents of this communication. Your dealer should be aware of the letter and it may in fact help achieve a satisfactory remedy for you....
Sierra Mike & Macca
A full copy of the communication to both dealers and PAG appears here:
http://tinyurl.com/991GT3-PAGletter
A sample below:
We have today, filed our GT3 Worldwide Action Group Letter of complaint, to Porsche AG senior management. A separate communication has also concurrently been sent to Porsche sales offices and regional distributors across the globe.
This letter was the culmination of an intense collaborative/consultative approach between 100+ x 991 GT3 stakeholders from across the globe via a private forum that was created for this purpose - http://tinyurl.com/GT3-Worldwide-Action-Group
The letter seeks to take PAG to task on the issues of communication and fair treatment across regions, in relation to the 991 GT3 "engine rod bolt recall" and the customers it affects. To the best of our knowledge Porsche AG have not at this time consulted the stakeholders directly with regards to these matters!
We hope you will take some time out of your busy schedules to click on the link below and read what has been submitted to dealers and PAG.
We also urge you, as a 991 GT3 "stakeholder", regardless on whether or not you have been a direct part of the GT3 Worldwide Action Group Forum to press upon your supplying dealer the contents of this communication. Your dealer should be aware of the letter and it may in fact help achieve a satisfactory remedy for you....
Sierra Mike & Macca
A full copy of the communication to both dealers and PAG appears here:
http://tinyurl.com/991GT3-PAGletter
A sample below:
#2
Thank you for doing this guys! As a customer in China, we never get the same treatment from local dealers compared to folks in the US. I received the Chinese version "delay letter" just a couple days ago, which is almost one month later than you guys. Nobody called me, and even my SA has absolutely no idea that my car would be delayed. And even so, we have to pay more than double the amount of money to purchase a GT3.
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#8
#9
Rennlist Member
Good work, happy hunting.
#12
I'm sure Herr Muller and friends are steaming at the audacity of a group of owners to come together and challenge 'the man' like this!
J
J
#15
Customer demands for accurate & timely information are legitimate and need to be addressed. I speculate part of the problem is that Porsche is trying to be very guarded in their statements & promises. They probably want to "get on the same page" as a rash promise of compensation to a particular customer or group of customers could cost the company untold millions of dollars.