momentary "Interim Service Now" on startup?
09-14-2013, 01:29 PM
#16
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well, there's a thought - I didn't realize there was a service message screen - I guess I'll have to find it and see if it provides additional information - it must be on that large screen display that I dislike so much - I'll see what I can find in the manual on how to get there.
09-15-2013, 02:13 AM
#17
Burning Brakes
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ok, thanks, found it before finding your reply - it says I have 3 messages:
next service at 38xxx miles
Interim service now
Oil change now
I have just over 2,000 miles on the car - this makes no sense - maybe I should just take it to the dealer and say "service it and don't give it back until you are sure I won't see that light again this year" - I did prepay for 4 years of maintenance
next service at 38xxx miles
Interim service now
Oil change now
I have just over 2,000 miles on the car - this makes no sense - maybe I should just take it to the dealer and say "service it and don't give it back until you are sure I won't see that light again this year" - I did prepay for 4 years of maintenance
10-23-2013, 02:15 AM
#19
Burning Brakes
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after filing a complaint with Porsche cars, I finally got some action, they say there is a software fix for this and that the new SW is released. Next step is to get to dealer and get new SW installed.
10-23-2013, 08:08 PM
#20
Thanks for the update. I'll be checking with my dealer soon to see if they have heard of this resolution to the problem.
If it is a software problem (and this seems very likely) it's curious that there are not a lot more people encountering this issue.
If it is a software problem (and this seems very likely) it's curious that there are not a lot more people encountering this issue.
10-24-2013, 02:32 AM
#21
Burning Brakes
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according to Porsche they said they have fixed this in a new SW release - they specifically mentioned the problem of improper service alert - I am taking the car in first thing tomorrow, we shall see what happens. I think my car had a non-standard delivery method, I was told it was bought by the dealer directly from Porsche USA rather than via the regular channels, and the clock was still on Stutgart time, maybe that is a hint, I don't know. It had 20 miles on it when I bought it
10-25-2013, 01:15 AM
#22
Burning Brakes
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here's what the dealer did
see attached - it took about two hours to find the software, load the disk with the new software, discover that there was now a "system fault" display, load new display software, and give me the car back - the info in the attachment may help you. Dealer said they had seen two instances of this - not clear if my car was therefore the second or the third.
10-25-2013, 11:17 AM
#23
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according to Porsche they said they have fixed this in a new SW release - they specifically mentioned the problem of improper service alert - I am taking the car in first thing tomorrow, we shall see what happens. I think my car had a non-standard delivery method, I was told it was bought by the dealer directly from Porsche USA rather than via the regular channels, and the clock was still on Stutgart time, maybe that is a hint, I don't know. It had 20 miles on it when I bought it
