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Old 04-25-2012, 12:00 PM
  #1  
Fabio421
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Default 928 Specialists

Has anyone here purchased anything from 928 Specialists within the last 3-4 months? If so, how was the transaction? Did it go quickly and smoothly? Were the parts shipped in a reasonable time frame?

Thanks
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Old 04-25-2012, 12:06 PM
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i send emails, but never hear back. phones always go to voice mail.... for me anyway
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Old 04-25-2012, 01:15 PM
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h011yw00d
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Are they still in business? I gave up on them after my orders kept vanishing in limbo.
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Old 04-25-2012, 01:27 PM
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Randy V
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I got a nice carbon engine cross brace last month.

Leave a message with your phone number - they'll call back the same day.
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Old 04-25-2012, 01:31 PM
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yardpro
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i had the same problems.. I could never get an order sent out, emails not followed up, kept getting the " it will go right out" but it never showed. so i went to another vendor...

I like The owners. I met them at SITM.. I felt really guilty about buying from another vendor.
After meeting the owners i tried to buy from them afterwards, and same issue.. never got the order or a follow up... I feel bad saying this as DR has been a great resource for these cars, and I think the whole community owes him a lot for what he has done for us...

I feel terrible for posting this, and feel like i am betraying them. I have said this in hopes that this might help them work on the issues that may be going on.


I would love to do business with them, but with a 0% order completion i have to go elsewhere.
I will give them another shot, and i sincerely hope that they can come through. They are super nice.
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Old 04-25-2012, 04:36 PM
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stealth
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I got my order in February (typical water pump / timing belt maintenance parts) within a reasonable time (2 weeks), considering they don't stock everything; half of it drop-shipped from a Porsche dealer in California.
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Old 04-25-2012, 04:40 PM
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928porschepatrick
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Two times i send an email no response.....
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Old 04-25-2012, 05:08 PM
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blown 87
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I just got off of the phone with Jeanie about 30 minutes ago.
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Old 04-25-2012, 07:11 PM
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Oli928
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I also dislike posting this because they seem like "okay" people and are probably going thru "something"...but I finally gave up. I tried to order from them 3 times in about a year and just needed an e-mail response to a simple question each time, never got one or got it after 2-3 re-sends. The last time I complained, they didn't even apologize.

Hope they work out whatever issue/s they're going thru...
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Old 04-25-2012, 07:49 PM
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Originally Posted by blown 87
I just got off of the phone with Jeanie about 30 minutes ago.
Everyone needs to realize this means Jeanie has been tied up for the past 4-5 hours as Greg here talked her ear off.

So blame Greg........
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Old 04-25-2012, 07:59 PM
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blown 87
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Originally Posted by Hacker-Pschorr
Everyone needs to realize this means Jeanie has been tied up for the past 4-5 hours as Greg here talked her ear off.

So blame Greg........
works for me.
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Old 04-25-2012, 09:28 PM
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westija
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I have ordered some parts just in the last month using the web and got them really quick. No issues.
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Old 04-25-2012, 09:58 PM
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I've purchased a few things and have been very satisfied.
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Old 04-25-2012, 10:09 PM
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Dan87951
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I just placed an order last week. I had no problems with communication and the shipping was fast! They even lowered the shipping cost even after the order had been placed. They sent me a email stating shipping ended up being cheaper. Little things like that keep me coming back! Thumbs up here!
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Old 04-25-2012, 11:27 PM
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longleader
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That's why I order parts from 928s R Us. Roger has always taken his time to help me with all my dumb questions and keeping my Shark running great.
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