Programable Wiper Relay
Rennlist Member

A week or so ago I was prompted to finally order my VW programmable wiper delay relay as my tempostat doesn't seem to work. The relay is a direct swap for S4 and newer cars and possibly older cars too (I'm sure Alan can comment on this).
Basically, the way it works is if you put your stalk on intermittent, it will default to one wipe every 6 seconds. Alternatively, you can flip it to intermittent- get one wipe, then flip it off. The relay will now start counting the seconds (up to 30). When you flip it back on, the wiper now uses the time you waited as the pace to wipe. Pretty cool! But that's not why I'm writing this.
I ordered it from Parts4VWs.com (not affiliated).
Well yesterday I got the box. It was very nicely packed as expected, but after I pulled the relay from the box, I noticed something yellow in the bottom of the box. I though it was probably a junk flyer like you often times get with these mail order houses. I was wrong. As I fished it out, a big smile came across my face. It was a pack of peanut M&Ms! I thought what a brilliant way to build customer loyalty.
Anyway, I just had to tell you guys about this as it is so rare these days that a company goes out of their way to build that bond with a customer. So if you're considering getting this relay for your 928, I highly recommend these guys. I am a very satisfied customer!
BTW, the M&Ms were delicious!
Thanks for the tip.
I've always felt that the company that goes that extra step and recognizes that every customer has a choice of returning or not will be the one that is successful. Companies like this and 928 Motorsports that go out of their way to make that 'connection' will always get my return service, and my recommendations, like you just did. It's the best kind of advertisement.
Plus, what's better than free candy?
Originally Posted by NJSharkFan
Plus, what's better than free candy?
Weeeellllll if you really want to know..........................
__________________
Well yesterday I got the box. It was very nicely packed as expected, but after I pulled the relay from the box, I noticed something yellow in the bottom of the box. I though it was probably a junk flyer like you often times get with these mail order houses. I was wrong. As I fished it out, a big smile came across my face. It was a pack of peanut M&Ms! I thought what a brilliant way to build customer loyalty.
Anyway, I just had to tell you guys about this as it is so rare these days that a company goes out of their way to build that bond with a customer. So if you're considering getting this relay for your 928, I highly recommend these guys. I am a very satisfied customer!
BTW, the M&Ms were delicious!

Oh yeah, i'm learning to like this change. Sometimes it wipes when you don't expect - if you have it set for a really long delay, when you take it out of intermittent, it will wipe again. Or something like that. It's not terribly consistent. I had thought of changing back, but after a few more times in the rain, it's definitely a better design for getting a good interval.
Only problem is, the 540 with rain sensing wipers has completely spoiled me.
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Nice work Andrew!




