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Def check to see if you have any interior pics from delivery day to compare. The spot looks interesting, almost like something heavy was pushed up against that area for an extended amount of time. Can't imagine what. But I'd def check with your SA if you can. I can't imagine Porsche wouldn't be willing to cover something like thuis especially since they are known for their build quality.
My opinion is that you don't need to overthink whether it came like this at delivery or it happened after. It's clear as day to me that it's a defect that should be covered by warranty. It's not out of the dealer's pocket. They actually profit from the warranty work. It's only out of pocket for the dealer if something ambiguous is not covered by warranty and the dealer decides to cover the repair cost as a goodwill. Good luck w/ the repair/replacement.
With that said, it's probably a good idea to use a windshield shade thingy as a precaution when parked outside in Dallas summer heat.
Search this forum for another thread where someone reported wrinkles and creases in their leather dash. I cannot recall the outcome but you could PM the OP.
My driver side 18-way seat had creases from the factory in the shoulder area They were mild and I had waited over a year for the car so I was not about to refuse delivery. I took it to the dealer. Porsche would not warranty this. They say that leather is a natural material and is prone to imperfections. This is explicitly stated in the warranty booklet. I am living with it, but the creases have worsened slightly over time. I can try an independent upholstery shop or try again with Porsche. Irritates me, but not a huge deal in the scheme of things.
I personally think it is a design flaw. The combination of Alcantara and leather sewn together makes it more likely for the leather to deform as the Alcantara fabric gets stretched.
This has me reconsidering the leather dash even more. They all start to separate and pull away from the dash at the base of the windshield after a few years. Now this, uh oh - too late now for me.
Definitely bring it to the dealer to look at and see what they can do. Even if it wasn’t there at delivery it shouldn’t happen a month in.
This has me reconsidering the leather dash even more. They all start to separate and pull away from the dash at the base of the windshield after a few years. Now this, uh oh - too late now for me.
Definitely bring it to the dealer to look at and see what they can do. Even if it wasn’t there at delivery it shouldn’t happen a month in.
That's a bit of an over-reaction and grossly exaggerated.
This has me reconsidering the leather dash even more. They all start to separate and pull away from the dash at the base of the windshield after a few years. Now this, uh oh - too late now for me.
Definitely bring it to the dealer to look at and see what they can do. Even if it wasn’t there at delivery it shouldn’t happen a month in.
What? I just sold my 981 Spyder with a full leather dash and the extended leather. Obviously, it was a 2016 and had been in the Texas heat its whole life. That dash looked brand new after six years.
Is anybody aware of anyone who has gotten any leather issue ever resolved through warranty? I don't know of anyone. As I previously stated, Porsche's take on this is that it is a natural material prone to imperfections.
Is anybody aware of anyone who has gotten any leather issue ever resolved through warranty? I don't know of anyone. As I previously stated, Porsche's take on this is that it is a natural material prone to imperfections.
I would agree if this were an "imperfection" of the material. This looks to be a workmanship issue with the adhesive. If it were an imperfection, it would have delivered this way. I know you're not defending the logic; I am just responding to Porsche's position.
There's a couple of things at play here. YES - Leather is a natural material from dead cows and appx 22 - 28% of all hides have a salvage area or waste that cast off, typically from the belly and neck areas of the cow. The leather scanners at Porsche and many leather upholstery companies are very sophisticated now and scan the hide before cutting it - grading it into A / B / C / D use, and the dash would be considered an "A" area, no flaws. "B" would be on a seatback area for example, "C" might be for something like floormat edges and "D" is waste to go into the dump bin or used as samples sent to customers, etc. Here's a hide going into the scanner/cutter at Hancock and Moore Furniture in North Carolina - took these photos on one of my many trips to their facility.. You can see the worker loading the hide into the bed of the machine, then the computer display as the scanner is preparing to mark the areas for quality and placement, and finally the pieces as they come off the bed, The reddish 6" x 8" rectangles are "D" grade and used as dealer swatches. Porsche AG has a very similar machine to this.
So that pretty much covers the "Natural Material to be Expected" argument, Only an "A" Grade would be used in that location on the dash. No wrinkles, no stretch marks, and no flaws. This leather was not like that when it was stitched, the sewer would have rejected it.
Porsche, and all other makers, use an adhesive to glue the leather to the dash. In my opinion, your adhesive in that area has lost some of its grip and then the leather becomes looser, resulting in those wrinkles appearing. That's almost certainly a warranty item, you may just have to step up your claim a bit to the next level, or even get the Porsche USA Regional Rep involved. Don't let the dealer blow you off on that, those of us in the biz know its a glue issue. Porsche use a roller in that area to press on the leather for contact, and sometimes there is just not good contact saturation between the glue and hide, and as the vehicle goes through a few interior heat cycles, you will see a those wrinkles like you have now, it's a contact adhesive thing. It probably will never get any worse, actually - but its unsightly right now and in a prime visual area.
Fun Fact. You will almost never see that on a USA-made vehicle, because one thing we do in country really well is make good glues and adhesives. When you do see leather lifts, its almost always in a European Car., they just don't have the good glues we have here in the States.
That's a bit of an over-reaction and grossly exaggerated.
Yes I’m being a bit dramatic, but not much. Not a Porsche dealer but I have two Porsches trades in stock with leather dashes. Cayenne and GT3. Both have leather pulling away from the glass and separating. I have had many cars in stock previously with the same issue.
The trouble is there’s no real fix for it, the cheapest option still requires removing the windshield and our interior guy admits is temporary short of replacing the whole dash.
@Adrift you should call PCNA and file a claim. Get a File Case Number started. If you strike-out at the dealership level, contact me via PM, and I'll get you in contact with the right people, at the Executive level in Atlanta. But first work the process with your dealership and a simple phone call to PCNA customer service.
06-06-2022, 10:43 PM
