ATC Trailer - Bad Customer Service, Please Help!
#16
I love this forum as there is always helpful information being shared. Thanks to everyone for all of the helpful input. I especially liked the video that ShakeNBake included. I sure don't want that to happen!
All that said, I understand from my salesman that ATC has acknowledged that they messed this up and are currently working with their engineers to redesign the trailer to get the tongue weight down per our discussions.
Also, just to be clear I have a Ford F250 to tow the trailer when it is loaded but for various reasons I need one of the SUVs to tow it when it's largely empty and that is something that was discussed in agonizing detail throughout the design process.
One other option I've been considering is a weight distributing hitch. If ATC can get the tongue weight down to 750 lbs and then I use a weight distributing hitch that should work, right? Anyone's thoughts on that would be much appreciated.
All that said, I understand from my salesman that ATC has acknowledged that they messed this up and are currently working with their engineers to redesign the trailer to get the tongue weight down per our discussions.
Also, just to be clear I have a Ford F250 to tow the trailer when it is loaded but for various reasons I need one of the SUVs to tow it when it's largely empty and that is something that was discussed in agonizing detail throughout the design process.
One other option I've been considering is a weight distributing hitch. If ATC can get the tongue weight down to 750 lbs and then I use a weight distributing hitch that should work, right? Anyone's thoughts on that would be much appreciated.
You need to hold those guys accountable. They should be able to give you a trailer that is perfectly balanced empty.
#17
Rennlist Member
#18
Addict
Rennlist Member
Rennlist Member
My SUV (Q7) owners manual specifically states that a weight distribution hitch is not recommended so I would check with the owners manual of your SUV. Also, I have yet to see a car/truck where the max allowable tongue weigh is different with or without a weight distribution hitch.