My oil change at Auto West Group's Performance One ended up in Court.
10-07-2015, 12:44 PM
#31
Rennlist Member
Thread Starter
My main evident was the report from Porsche Centre Vancouver. Witness was not required.
10-08-2015, 10:53 AM
#33
Drifting
10-25-2015, 12:52 PM
#34
Burning Brakes
yup Jacobs.
when they backed the car out of the shop, it was puking oil on the ground.
"don't worry about it, it is the increase in crankcase pressure, it will go away. we are here for you, if there are any problems".
when i returned it, they told me to f-off. or give them another 12000 dollars. on top of the 19000. my choice.
the scratch was free. 1600 buck estimate to repair the damage properly.
when they backed the car out of the shop, it was puking oil on the ground.
"don't worry about it, it is the increase in crankcase pressure, it will go away. we are here for you, if there are any problems".
when i returned it, they told me to f-off. or give them another 12000 dollars. on top of the 19000. my choice.
the scratch was free. 1600 buck estimate to repair the damage properly.
10-29-2015, 12:10 PM
#36
Burning Brakes
Other people rave about how good both Jacob's and Performance One service/work. You cannot judge any organization based on one person's problem with them. Don't we all have bad days once in a while?
10-29-2015, 07:34 PM
#37
Instructor
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I'd rather work with a shop that makes a mistake but will work with me to correct it, than a shop that makes a mistake and forces me to take them to court. Businesses that do this do so because they are hoping the average consumer will not bother with court.
Good on OP for following through.
Richard
10-31-2015, 01:17 PM
#38
Burning Brakes
i dare you to take your car to Jacob's.
let me know how it works out.
take detailed pics, beforehand