Porsche Dealership - Service Quality - STINKS.
11-22-2022, 11:16 AM
#1
Rennlist Member
Thread Starter
Porsche Dealership - Service Quality - STINKS.
The end !
No follow up, no call backs, improper quotes and so on ...
A good ole recession fixes many things ...
No follow up, no call backs, improper quotes and so on ...
A good ole recession fixes many things ...
11-22-2022, 02:09 PM
#4
I have been very happy the past 8 years with Mark Motors, didn't notice any drop off during covid.
Only thing I have to do with them is remind them to apply my 10% PCA member discount every visit.
Only thing I have to do with them is remind them to apply my 10% PCA member discount every visit.
11-22-2022, 02:30 PM
#5
Burning Brakes
Time to find a good indy? I know there are lots out there - no cappuccino machines but some good quality work being done at reasonable rates. I live N/E of the GTA but as a reference I had plugs/OEM coils, oil change and brake fluid change recently for a little north of $1k with the coils alone being $700.
11-22-2022, 02:45 PM
#6
11-22-2022, 03:07 PM
#7
Time to find a good indy? I know there are lots out there - no cappuccino machines but some good quality work being done at reasonable rates. I live N/E of the GTA but as a reference I had plugs/OEM coils, oil change and brake fluid change recently for a little north of $1k with the coils alone being $700.
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11-22-2022, 03:25 PM
#8
Burning Brakes
Sure thing - I will check with him to confirm he is looking for more work. He is working out of his home (with a large shop, of course with a lift etc.). He spent a number of years with VW and did a fair amount of work on a friend's Cayenne which was who put me on to him. I supplied parts including oil but yes labour around $300 and next day service.
11-22-2022, 03:45 PM
#9
Rennlist Member
Thread Starter
Def interested ... had enough with them all.
11-22-2022, 03:52 PM
#10
I find that is the story amongst most shops in the car industry, whether dealer or independent. Finding a good shop that does quality work with great communication is hard.
11-22-2022, 04:20 PM
#11
Rennlist Member
Difficult to generalize though. Depends on the dealership. I have had six Porsches (2x Cayenne, 1x. Panamera, 3x GT3RS) serviced from new at DFC and have never had a problem with them. I keep the same service rep for years at a time, they know the cars, easy to get an appointment.
I have had some very bad (and very good) experiences with dealers in other marques for sure.
I have had some very bad (and very good) experiences with dealers in other marques for sure.
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11-22-2022, 06:27 PM
#13
Rennlist Member
there was some funny business at downtown a couple years ago, many people were blamed including service manager and fired.
not many good honest shops anymore
not many good honest shops anymore
11-22-2022, 06:30 PM
#14
As far as Downtown Porsche, I have a 2001 996 and did niot purchase it there. As a result of Ronan's recommendation. I brought it to DFC to prepare for a 10,000 Km road trip earlier this year. I found the attention to detail and the service to be superb. Indeed, a little more $$ than an Indy bu the Classic car discount helped. I use the same SA as Ronan, Peter Groenke. He is on top of things, a great communicator and was budget conscious as far as work to be performed.
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11-22-2022, 06:59 PM
#15
As far as Downtown Porsche, I have a 2001 996 and did niot purchase it there. As a result of Ronan's recommendation. I brought it to DFC to prepare for a 10,000 Km road trip earlier this year. I found the attention to detail and the service to be superb. Indeed, a little more $$ than an Indy bu the Classic car discount helped. I use the same SA as Ronan, Peter Groenke. He is on top of things, a great communicator and was budget conscious as far as work to be performed.