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Porsche Vancouver booked solid for 3-4 months??

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Old Nov 6, 2018 | 09:42 PM
  #1  
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Unhappy Porsche Vancouver booked solid for 3-4 months??

I recently moved to Vancouver from Ontario, bringing my Porsche with me. I just called Porsche Vancouver to schedule a service and was told that the earliest availability they have is February 2019. They claimed to have 230 cars in the lot waiting to be serviced. Does this not strike anyone else as insane??

I asked what happens if one of their customers has an emergency situation with a car. They said that they should tow the vehicle in, but it would be 2-3 weeks before a tech could get around to it. Unbelievable....

Thinking of taking my car to Porsche of Bellingham (Roger Jobs Porsche) instead.
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Old Nov 6, 2018 | 09:51 PM
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WTF? Wow if that's for real.
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Old Nov 6, 2018 | 09:59 PM
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Try Langley Porsche they are not as busy, or Weissach.
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Old Nov 6, 2018 | 10:42 PM
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Originally Posted by yjz
I recently moved to Vancouver from Ontario, bringing my Porsche with me. I just called Porsche Vancouver to schedule a service and was told that the earliest availability they have is February 2019. They claimed to have 230 cars in the lot waiting to be serviced. Does this not strike anyone else as insane??

I asked what happens if one of their customers has an emergency situation with a car. They said that they should tow the vehicle in, but it would be 2-3 weeks before a tech could get around to it. Unbelievable....

Thinking of taking my car to Porsche of Bellingham (Roger Jobs Porsche) instead.
Go to Langley. Great team and they have spots for next week and the week after. They also can pick your car up.
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Old Nov 6, 2018 | 10:48 PM
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But I'm not surprised about Porsche Vancouver at all. The GVA is just too big/rich for the dealership.

For example, when you walk into a dealership to buy a Cayenne Turbo in San Francisco, they are like - test drive it, or take it for a day, we'll babysit your kids, maybe even sell you a GT3 at MSRP.
Walk in at Porsche Vancouver, they ignore you, then tell you'll need to wait a year or trade in your GT3 to jump the line.

I'm not blaming them - they just have too much demand.
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Old Nov 6, 2018 | 11:58 PM
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If you have time you could come over to the Island... Porsche Victoria are great to deal with. Called on Thursday and had my car in on Monday, this is normal. Only problem for you is......BC Ferries Ugh
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Old Nov 7, 2018 | 04:09 AM
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Take it to Weissach. Better, likely more knowledgeable service, lower cost (still high, but lower), and no insane wait.
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Old Nov 7, 2018 | 10:01 AM
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o/p - 230 cars being serviced, and put away for the winter and storage. I'm sure its the same thing as a marina.
I can't get my snowmobile serviced until all the sea doo's are away.
At least they were honest about it. When they are not, that drives me crazy-er. Which is also not a far trip.
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Old Nov 7, 2018 | 11:59 AM
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Arent there any indies in Van???
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Old Nov 7, 2018 | 04:42 PM
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Originally Posted by Epicben
Try Langley Porsche they are not as busy, or Weissach.
Yea I am going to try Weissach. They seem to have a good reputation, and sound very professional over the phone.

Porsche Vancouver wait time is ridiculous. If I were a customer of theirs, I would be pretty pissed with that level of service. Imagine having your brand new 911 Turbo break down and have to wait 2-3 weeks for someone to look at it? They must prioritize their new vehicle customers.
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Old Nov 7, 2018 | 04:48 PM
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Originally Posted by BIG smoke
o/p - 230 cars being serviced, and put away for the winter and storage. I'm sure its the same thing as a marina.
I can't get my snowmobile serviced until all the sea doo's are away.
At least they were honest about it. When they are not, that drives me crazy-er. Which is also not a far trip.
Good point.
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Old Nov 8, 2018 | 01:11 AM
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And here I was complaining about the 2.5 week wait to get my Range Rover serviced

Unless your car is under warranty and you need to take your car to a Porsche dealer (in which case, as already mentioned, Langley is your best bet), try giving Blitzkrieg or Weissach a call. Blitzkrieg has always worked on my 997s and always done good work. Fair shop rate, good communication, easy to schedule in. No complaints.

Originally Posted by Damon88
Porsche Victoria are great to deal with.
This extends to their sales department as well. Tyson is a class act.
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Old Nov 8, 2018 | 07:35 AM
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Welcome to Canada! Hurry up and wait.

I find this story typical. Although I have never had to wait months for service, I have similar stories getting my lawn tractor, boat or atv’s serviced.

I have been waiting to get the IMS Solution installed for a month. Going in next week.

Waited a month for a guy to vpcome out and do some aluminum work on the house doorways.

I was at Petsmart on Sunday to drop Dog off for a groom. With an appointment, waited 20 minutes to drop him off. On way out I noticed all cash registers were at least 5 customers deep.

I used to do a lot of work in the US so I spent a lot of time there. I don’t ever remember seeing the waiting we do in Canada.

Last edited by steam_mill; Nov 8, 2018 at 07:17 PM.
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Old Nov 9, 2018 | 08:00 PM
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Originally Posted by vern1
Arent there any indies in Van???
Plenty of options here. Besides those already listed you have Scan, Turn3, Yuans as additional options too.
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Old Nov 11, 2018 | 07:42 PM
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I must've lucked out as I only waited 1 month to get an oil change at Porsche Vancouver, which I found ridiculous still. I am looking to try Porsche Langley next time.
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