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SmartyCam. Anybody?

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Old 07-20-2011, 08:39 AM
  #76  
gums
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Jordan has been a great help, thanks so much, nice talking to you, too!
Stay with us, here.....
Old 07-20-2011, 08:49 AM
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Not going anywhere. I'm subscribed to this thread as well as having Google alerts for anything smartycam.

Just want to make sure everyone is supported properly.
Old 07-20-2011, 10:18 AM
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Originally Posted by jordanAiM

Just want to make sure everyone is supported properly.
Folks, big shout out to Jordan for this. Very unusual for this level of support (and a level of support that people can understand and use) in this business!

The SmartyCam is one cool tool!
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Old 07-20-2011, 10:40 AM
  #79  
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Jordan is really a top guy and his support is exceptional. People always want more no matter what but it is really great to have a guy like Jordan always available to assist with any possible issues, it makes a lot of difference. Even if sometimes we can drive him a bit crazy.
Old 07-20-2011, 11:00 AM
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Eric:
If you got the RAM mounts, did you try the long arm. Looks like you are using the standard arm.

"I know, I know. Still experimenting as the unit is new to me. It's as high as it goes on the horizontal rollcage bar, so Ill probably need to move it to a different bar. "

Also, Thanks Jordan for all help as usual.
Old 07-20-2011, 01:09 PM
  #81  
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Originally Posted by fleadh
The video gets a wavy distortion and it shakes like the camera is loose in the mount, but it's tight. Sometimes it takes a solid video and other times it's really shaky/distorted. Anyone else experience this?
-mike
YES.... Mine worked perfectly for 5 months then started producing a shaky video. AIM replaced it with a brand new one (great service) but it also shakes oveer 5k RPM's. It's on a BK mount and very tight. Frustrating.....
Old 07-20-2011, 02:55 PM
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Thanks for the kind words guys.

On mounting, make sure the camera is not "out on a ledge". Keep it in a vertical orientation as much as possible.

You can also try our anti vibration mount. this will absorb most of the vibration. It aint pretty but it does help a lot.

Best,

Jordan
Old 07-20-2011, 11:31 PM
  #83  
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Originally Posted by jordanAiM
Not going anywhere. I'm subscribed to this thread as well as having Google alerts for anything smartycam.

Just want to make sure everyone is supported properly.
Jordan when I down loaded the new smarty cam software the new tracks did not show up in the smarty cam or in the smarty manager. Is there something special I need to do?
Old 07-21-2011, 01:10 AM
  #84  
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Do you mean firmware for the camera or smartymanager?
Old 07-21-2011, 10:29 AM
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Originally Posted by jordanAiM
Do you mean firmware for the camera or smartymanager?
Neither the camera nor the smarty manager display new tracks from the previous version.
Old 07-21-2011, 11:05 AM
  #86  
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But i need to know what you did. So, did you install new firmware (runs the camera) or software (smartymanager)

This will help me figure out what is wrong.
Old 07-21-2011, 11:18 AM
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I got the added tracks in the Aim Database atop the SmartyManager, there's an update in there.
Old 07-21-2011, 11:22 AM
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When installing the latest version of smartymanage you have to install GPS manager as well. Even though you will not use it with your SmartyCam. both programs share a database.
Old 07-21-2011, 03:49 PM
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Originally Posted by jordanAiM
When installing the latest version of smartymanage you have to install GPS manager as well. Even though you will not use it with your SmartyCam. both programs share a database.
Thanks, that did the trick. Is there anyone out there who is putting together a library of the tracks not listed so that when one of us gets all of the required data for a track we can upload it to the site?
Old 07-21-2011, 03:53 PM
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We are. If you have tracks that are not in the database please let me know jordan at aimsports dot com.

I will yell you how to export them so we can add them.

Remember if yoy guys need anything don't hesitate to call or email me.

727-647-2674

Best,

Jordan


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