Help needed. How do you unregister a transponder? NOW COMPLETED :)
01-07-2011, 02:57 AM
#16
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When I bought my 996 (October 2009) I moved the transponder over to my name without issue. I emailed customer service on mylaps, paid $50 or something, and it was done. They may be a little slow to respond, but it got done quickly once initial contact was made.
No drama here, just send the email.
No drama here, just send the email.
01-07-2011, 09:40 AM
#17
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01-07-2011, 11:28 AM
#20
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If you know where to look it seems easy 
.
Lemming (Tim) just posted this link on a similar thread.
I'm going to try it now and let you know what happens.
Thx Tim
http://www.mylaps.com/index.php/us_e...d_transponders
.Lemming (Tim) just posted this link on a similar thread.
I'm going to try it now and let you know what happens.
Thx Tim
http://www.mylaps.com/index.php/us_e...d_transponders
01-08-2011, 01:23 AM
#21
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I stand corrected, I did have a little problem withy the site in mid August. I emailed them and they handled it by phone a few days later.If you are still having trouble contact Kelly Chase at the address below. Here is a copy of their reponse. Have your transponder info available. Hope this helps.
Contact kelly.chase@mylaps.com
Hello Lynn,
>
> I apologize for the tricky website. It's developed in Europe so at
> times the server has issues in the America's. Our apologies. If you
> can proceed with just putting in the transponder number and paying for the
> Reconnect, then do that... now that I have the additional information
> that's being requested. No worries adding that in; we'll take care of it
> on our end.
>
> If the transaction still will not let you proceed, then just give us a
> call and we will take the order over the phone. No problem.
>
> Regards,
>
> Kelly Chase
> Account Manager
>
> MYLAPS Sports Timing
> 3200 Highlands Pkwy, Ste 104
> Smyrna, GA 30082
P +1 678 816 4000 x 302
> F +1 678 816 4001
> W mylaps.com
>
> MYLAPS Sports Timing previously known as AMB i.t. and ChampionChip
Contact kelly.chase@mylaps.com
Hello Lynn,
>
> I apologize for the tricky website. It's developed in Europe so at
> times the server has issues in the America's. Our apologies. If you
> can proceed with just putting in the transponder number and paying for the
> Reconnect, then do that... now that I have the additional information
> that's being requested. No worries adding that in; we'll take care of it
> on our end.
>
> If the transaction still will not let you proceed, then just give us a
> call and we will take the order over the phone. No problem.
>
> Regards,
>
> Kelly Chase
> Account Manager
>
> MYLAPS Sports Timing
> 3200 Highlands Pkwy, Ste 104
> Smyrna, GA 30082
P +1 678 816 4000 x 302
> F +1 678 816 4001
> W mylaps.com
>
> MYLAPS Sports Timing previously known as AMB i.t. and ChampionChip
01-08-2011, 09:46 AM
#22
Racer
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Join Date: Apr 2009
Location: Cresskill, NJ
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I stand corrected, I did have a little problem withy the site in mid August. I emailed them and they handled it by phone a few days later.If you are still having trouble contact Kelly Chase at the address below. Here is a copy of their reponse. Have your transponder info available. Hope this helps.
Contact kelly.chase@mylaps.com
Hello Lynn,
>
> I apologize for the tricky website. It's developed in Europe so at
> times the server has issues in the America's. Our apologies. If you
> can proceed with just putting in the transponder number and paying for the
> Reconnect, then do that... now that I have the additional information
> that's being requested. No worries adding that in; we'll take care of it
> on our end.
>
> If the transaction still will not let you proceed, then just give us a
> call and we will take the order over the phone. No problem.
>
> Regards,
>
> Kelly Chase
> Account Manager
>
> MYLAPS Sports Timing
> 3200 Highlands Pkwy, Ste 104
> Smyrna, GA 30082
P +1 678 816 4000 x 302
> F +1 678 816 4001
> W mylaps.com
>
> MYLAPS Sports Timing previously known as AMB i.t. and ChampionChip
Contact kelly.chase@mylaps.com
Hello Lynn,
>
> I apologize for the tricky website. It's developed in Europe so at
> times the server has issues in the America's. Our apologies. If you
> can proceed with just putting in the transponder number and paying for the
> Reconnect, then do that... now that I have the additional information
> that's being requested. No worries adding that in; we'll take care of it
> on our end.
>
> If the transaction still will not let you proceed, then just give us a
> call and we will take the order over the phone. No problem.
>
> Regards,
>
> Kelly Chase
> Account Manager
>
> MYLAPS Sports Timing
> 3200 Highlands Pkwy, Ste 104
> Smyrna, GA 30082
P +1 678 816 4000 x 302
> F +1 678 816 4001
> W mylaps.com
>
> MYLAPS Sports Timing previously known as AMB i.t. and ChampionChip
I will call Monday to make sure they have all the information they need to do the transfer.
01-29-2011, 08:56 AM
#23
Racer
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Join Date: Apr 2009
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Success, the new transponder # was transfered to my account yesterday.
The cost is $40 and you will have to pay that when you do the transfer request.
Make sure you put all the info in the details box on the transfer order before clicking on continue.
You will find all that info on this page of the thread.
Thanks to Tim and Lynn for the transfer link and Kelly's info.
The cost is $40 and you will have to pay that when you do the transfer request.
Make sure you put all the info in the details box on the transfer order before clicking on continue
.You will find all that info on this page of the thread.
Thanks to Tim and Lynn for the transfer link and Kelly's info.
11-26-2017, 04:30 PM
#25
Addict
Rennlist Member
Rennlist Member
Reviving this old thread with the same question. I just bought a new race car and would like to add the AMB TranX 260 DP Transponder to my MyLaps account. The link above no longer works. Has anybody done this recently?
