Problems with DAS Sport? - Poor Customer Service
03-16-2006, 03:54 PM
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Problems with DAS Sport? - Poor Customer Service
Has anyone has problems with DAS Sport recently? I remember a long time ago, there were very slow to ship. I recently ordered a DAS Sport Race Bar, I was told the bar was in stock and could ship the next day. They charged my credit card in full, but didn't bother to send the bar for one full week. Now my car may not be ready in time and will have to pay extra to get the bar powder coated in short order.
I was told the Shipping Manager would call me back, but that was last week. DAS Sport seems unwilling to take responsibility for their delay in shipment. In fact, they cannot even provide a reason why they didn't ship it when promised.
Needless to say, I'm extremely disappointed with the service I received from DAS Sport.
I was told the Shipping Manager would call me back, but that was last week. DAS Sport seems unwilling to take responsibility for their delay in shipment. In fact, they cannot even provide a reason why they didn't ship it when promised.
Needless to say, I'm extremely disappointed with the service I received from DAS Sport.
03-16-2006, 04:13 PM
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Originally Posted by 9114LIFE
Has anyone has problems with DAS Sport recently? I remember a long time ago, there were very slow to ship. I recently ordered a DAS Sport Race Bar, I was told the bar was in stock and could ship the next day. They charged my credit card in full, but didn't bother to send the bar for one full week. Now my car may not be ready in time and will have to pay extra to get the bar powder coated in short order.
I was told the Shipping Manager would call me back, but that was last week. DAS Sport seems unwilling to take responsibility for their delay in shipment. In fact, they cannot even provide a reason why they didn't ship it when promised.
Needless to say, I'm extremely disappointed with the service I received from DAS Sport.
I was told the Shipping Manager would call me back, but that was last week. DAS Sport seems unwilling to take responsibility for their delay in shipment. In fact, they cannot even provide a reason why they didn't ship it when promised.
Needless to say, I'm extremely disappointed with the service I received from DAS Sport.
Bro
03-16-2006, 04:14 PM
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Only that they would deliver on what they promised! I guess that is too much to expect from DAS Sport, based on my recent purchase.
UPDATE: I spoke with Mark at CDOC and was told last week that the service manager would call me back that day. Well, it is a new week and still no word.
Someone should copy the DAS bar, if this new company offered any kind of customer service it would put DAS out of business. Too bad a good product doesn't have the support to keep customers happy.
UPDATE: I spoke with Mark at CDOC and was told last week that the service manager would call me back that day. Well, it is a new week and still no word.
Someone should copy the DAS bar, if this new company offered any kind of customer service it would put DAS out of business. Too bad a good product doesn't have the support to keep customers happy.
Last edited by 9114LIFE; 03-17-2006 at 03:36 PM. Reason: Updating post
03-18-2006, 02:18 AM
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if you are in CA, you ought to look at www.tcdesignfab.com
tony custom fab roll bar and roll cages.
his work makes DAS look like a POS.
i have had 7 roll bars done by tony, check out the stuff he did for various GT3's.
tony custom fab roll bar and roll cages.
his work makes DAS look like a POS.
i have had 7 roll bars done by tony, check out the stuff he did for various GT3's.
04-21-2006, 03:00 PM
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DAS finally responded
Quick update, after several calls and emails I did hear back from DAS Sport. I love the bar, but like the TC rollbar mentioned above as well. I did appreciate the fact that DAS credited back some money based on the poor response. They took the time to make this situation right.
