puregreen319

Hey guys!
I have a new 2022 Panamera Platinum Edition with 12,000 miles on it. The chassis fault light has come on 3 times. The dealer has replaced the compressor and valve block 3 times. Is this normal?

Shuga

No, I see you're in NY. What dealer have you been using? The car shouldn't be going in more then once to solve the same issue...

puregreen319

I bought the car and used the service in Ray Catena.

Shuga

You bought it new?

puregreen319

yup! new car

Shuga

Start talking Lemon law. It's still new enough and it sounds like it's an issue they can't fix.

Lemon law layers are free, they get paid at the end. But talk to the dealership first about it, before you go to a lawyer.

puregreen319

I just finished researching the Lemon law this afternoon. I wonder if, instead of replacing or buying back my vehicle, the manufacturer gives me some compensation. Will my car still receive a "Lemon" title, which could impact its future sale?

PandaSPUR

I don't think I've ever heard of a lemon title car.

Found this article that lists all the possible titles, nothing specifically for lemons. Although it does talk about lemons towards the end... kinda unclear
https://www.caranddriver.com/researc...of-car-titles/

But regardless of the title, the service record might be a red flag in the future. That could be super easy to spot if the dealership reports everything to carfax. Or a bit more difficult if its only logged in Porsche's systems.

Shuga

you don't get compensation. The compensation you get when lemon lawing is having them buy back the car.

Shuga

There's two different things. There's a dealer buy back and manufacture buy back. Both are lemon laws but both have different after status's. Dealer buy back is pretty simple, the dealer buys back the car, and they're going to put that car on the lot again or send it to auction. The carfax will show all the times it's been in etc.

Manufacture buy back, the car is going to have a branded title. It's going to say that it was lemon law'd.

Manufacture buy back you will most likely need a lawyer. As I said before lemon law lawyers are like personal injury attorneys. They only get paid when they win the case. It doesn't come out of your pocket.

Regardless your carfax is already showing how many times the car has been in for the same issue. It's already affected your resale to certain buyers. Most likely if you trade it into the dealership they won't care, but a independent party might. This is a car you own or lease?

puregreen319

Thx for clarifying all these about lemon law. I have connected to a lawyer. As you said, they will only get paid by the manufacturer once win the case. I purchased this Panamera in the end of 2021. I will keep you posted.

Shuga

Yes please keep us updated.

sac02

I love helping people to diagnose the issue they are having with their car, but in this case:

This car is under warranty, YOU shouldn't need to be asking us to help diagnose the issue. You need to be more aggressive in making this the DEALER's issue to remedy the car, not yours. The fact that you have contacted a lawyer is a good first step in enforcing your rights under warranty law.

WAY too many dealer techs are just parts swappers. They see a DTC (error code), and swap the part. They've swapped the same part 3 times in 12k miles, how obvious can it be that part is NOT the issue?

Take your lawyer's advice on this but IMO, you need to go to the service MANAGER (or his boss, honestly) and say something like:

"The techs that have worked on my car so far have just swapped parts and obviously not diagnosed the actual root cause (three times!). You probably (hopefully) have a tech here that is "the guy" that knows how to diagnose, not just swap parts. Have him (not one of the part-swapping monkeys) look at my car, DIAGNOSE the issue, and then he can explain to me and you why he's thinking that way. Then we will do the repair. If it works, great we are done here. If it does not work, I will be pursuing buyback under NY's lemon law per my lawyer's advice." (don't say the last part about the lawyer if you don't mean it, or if your lawyer tells you not to.)

Let the service manager know that you know your rights under your states law. (Lemon Laws vary by state). Feel free to tell the service manager you have contacted a lawyer / give him your lawyer's card.

Shuga

Most of the time when you have an Attorney, you shouldn't be speaking to anyone with out the attorney present...

puregreen319

​​​​​​​Thanks for your suggestion. I should follow your steps and talk to the service manager before contacting a lawyer. However, the attorney now advises me not to communicate with the dealer or manufacturer at all.