djdonte

You’re probably right. I’ve changed many motor mounts but none on a German car. I figured maybe some suspension arm was in the way, but if the subframe really needs to be dropped that’s a big job. Thank god for CPO.

djdonte

Update: Dealer STILL has my car. "The part should be here tomorrow" was told to me for about a week. Then they swore it would be done Friday afternoon, then he apologized and said Monday afternoon. He called me today and said he forgot my car (a 4S) is AWD so the job will take longer than he thought. He went on about a driveshaft and differential that is in the way, both of which do not exist in the front of my car. Really? I'm sure the front axles, subframe and related suspension components have to be removed but still. These guys seem pretty clueless for a dealer. What a joke Sugar Land Porsche is. Tomorrow will be two full weeks to balance four tires and replace a motor mount. He offered to pay for my wheel balancing. I guess it's better than nothing, but I would think twice before brining my car here for non-warranty work.

Chimuel

It absolutely has a driveshaft and differential at the front --it's a 4S with AWD.

Regardless, it was on the service advisor to set customer expectations and timelines.

djdonte

Hmm. I guess I thought it was a front transaxle built into the trans case but I guess I'm thinking of another VW transmission. Either way super disappointing.

djdonte

You're right, the center diff and internal front prop shaft mirror the quatro trans, but it does have a front diff. Either way I finally got the car back and it drives smoothly.