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The dealer tinted my car pre-delivery. I wound up having it removed a few weeks after. The tint was scratching pretty bad. Seems like a common issue. I have a 2017 971 for what it's worth.
Had my 14-4S done at the dealer up here and its been perfect. They did the felt on it, I was not sure if the 971 required felt but is looking like it does. I will have to wait till I get the car back up in Mass next spring as I know they really know what they are doing.
My car was tinted when I bought it. It was not installed with the felt and my tint has tons of scratches on it. So yes it seems the 971 needs felt as well.
I had my 911 tinted with 0% and wanted to get my Panamera done as well. The installer told me the 971 has rubber wipers on the inside of the glass and it will scratch the film..