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No INFO Button on 2018 Macan. So no Reboot Instructions

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Old 12-18-2023, 11:20 AM
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Porsches
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Default Anyone know what buttons to press to try a reboot?

I have no Info button and two fingers is also not correct with this model. 2017 Macan.
Old 12-18-2023, 05:40 PM
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Kshfsb
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Originally Posted by Porsches
My screen is going crazy and I want to reboot it. I removed the fuses in the rear E3 and E4 as per another thread. However, now I want to reboot the PCM in this 2018 and the radio in Macon does not have an info button. I’ve tried multiple buttons holding it for 10 seconds. I have no idea how to get it to reboot so I can get into factory settings to reset it.



Does anyone have any idea?
Try pressing with two fingers near the upper-right corner of the screen for 10-20 seconds
Old 12-18-2023, 06:05 PM
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jmoney99
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2017/2018 Macans need the volume button held in for approximately 10 seconds and then released to reboot the PCM. But if there’s nothing on the screen then either a problem with the PCM or a fuse blew is likely.
Old 12-19-2023, 09:09 AM
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Porsches
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Pressing volume has sound comes but can’t turn volume up or down. Screen dead. Sometimes screen is half on but unresponsive. I have replaces fuses E2 and E4. (E3 is a blank space in my year). Some questions. 1: Is a PCM 3.1 or 4.0 and can the SSD drive be swapped led out in either?
2: My 2017 GTS here is outside the PCM recall years but it looks like it’s the same unit. Any way Porsche is going to pay for this obvious issue??
Old 12-19-2023, 09:50 AM
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Porsches
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Default Used item

I don’t know if I need just the display unit or the entire unit which seems bigger in photos. Some items have a warranty for 30 days on eBay and I would buy that but it looks like it’s only the screen. Anyone have a link to what this unit actually looks like?
Old 12-19-2023, 01:25 PM
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I think if you buy a new PCM it needs coded to your vehicle? You could also look into installing the widescreen 12.3” android head unit some are going with now. Gives the Macan a more updated look: https://www.macanforum.com/threads/w...90283/#replies

There are some vendors that offer repairs but you’d need to send your unit in: https://elektroservisautomotive.com/...rsche-pcm-4-0/

Not sure of the cost and it might be similar to just buying the 12.3” head unit.
Old 01-05-2024, 10:23 PM
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Originally Posted by jmoney99
Hold the volume **** in for approximately 10-15 seconds and then release. The PCM should then reboot. This is what I do on my 2018 S whenever CarPlay isn’t recognized.
and it's really annoying.
Old 01-05-2024, 10:27 PM
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Is it frozen on a certain screen and none of the keys are working, but the screen is not black, right?
Old 05-11-2024, 03:56 PM
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Porsches
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Default Just kick it.

UPDATE: Brought car to dealer. They looked at it and ran diagnostics. They said I needed a NEW unit as it was broken and they would not replace the hard drive. So, I thought I would try first because it’s $200 to try that or $5000 for a PCM. So I ordered $14 handle pulls so I could pull the clips off within the air vents. This allows you to take the dash off to get at the radio. In doing so, (and while being very careful) I pulled, and of curse I missed the clip and almost broke the air vent slats. 5 more try’s I gave up…but I pulled hard and felt it jiggle a bit. I gave up Next time I got in the car, the PCM works, NAV works, radio works, backup cam works.

4 months later, it all still works.
The following 2 users liked this post by Porsches:
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