Race Tech Forged - pulled trigger.
#47
#48
#49
a) sorry but according to the website of the company you're using as a reference they clearly don't cover racing. We've attached a picture from the site directly which you're open to read and search yourself.
Line 1 item 3
b) Sorry no-where in the Porsche Warranty does it state any Porsche is covered for racing. We've also attached pictures of the warranty clearly stating they DO NOT cover racing / track use. We've also the link from Porsche directly for reviewing.
please review page 9-10, 15 and 30 all pages clearly state racing is not covered.
http://files3.porsche.com/filestore/...nformation.pdf
You're 100% right we're the new kids on the block and yes it's going to be tough to let all the Porsche owners open up to a new brand but one thing for sure we never shoot from the hip Sir.
We'll always stand behind our product even more so than other companies which warranty wheels for 3 years vs our limited life time warranty.
No matter what we stand behind our product 100%. Obviously each case is a case by case situation that will need to be investigated before we can make a final decision just like any other company.
Line 1 item 3
b) Sorry no-where in the Porsche Warranty does it state any Porsche is covered for racing. We've also attached pictures of the warranty clearly stating they DO NOT cover racing / track use. We've also the link from Porsche directly for reviewing.
please review page 9-10, 15 and 30 all pages clearly state racing is not covered.
http://files3.porsche.com/filestore/...nformation.pdf
You're 100% right we're the new kids on the block and yes it's going to be tough to let all the Porsche owners open up to a new brand but one thing for sure we never shoot from the hip Sir.
We'll always stand behind our product even more so than other companies which warranty wheels for 3 years vs our limited life time warranty.
No matter what we stand behind our product 100%. Obviously each case is a case by case situation that will need to be investigated before we can make a final decision just like any other company.
Copied this over because
a) they don't seem to realize that companies like Forgeline DO offer a track warranty on their wheels (outlined on their website)
b) GT3s and GT4s DO come with a warranty that covers DEs, track.
It seems to me that the highlighted wording in red above could very easily be interpreted as someone shooting from the hip without having done research on the subject matter.
I realize its tough to be the new kid on the block when entering a field with established players. That just means one has to try, at least, twice as hard. Especially in today's world with everything being connected and visible due to the net.
a) they don't seem to realize that companies like Forgeline DO offer a track warranty on their wheels (outlined on their website)
b) GT3s and GT4s DO come with a warranty that covers DEs, track.
It seems to me that the highlighted wording in red above could very easily be interpreted as someone shooting from the hip without having done research on the subject matter.
I realize its tough to be the new kid on the block when entering a field with established players. That just means one has to try, at least, twice as hard. Especially in today's world with everything being connected and visible due to the net.
Last edited by Race Tech Forged; 12-21-2016 at 05:08 PM.
#51
a) sorry but according to the website of the company you're using as a reference they clearly don't cover racing. We've attached a picture from the site directly which you're open to read and search yourself.
Line 1 item 3
You're 100% right we're the new kids on the block and yes it's going to be tough to let all the Porsche owners open up to a new brand but one thing for sure we never shoot from the hip Sir.
We'll always stand behind our product even more so than other companies which warranty wheels for 3 years vs our limited life time warranty.
No matter what we stand behind our product 100%. Obviously each case is a case by case situation that will need to be investigated before we can make a final decision just like any other company.
Line 1 item 3
You're 100% right we're the new kids on the block and yes it's going to be tough to let all the Porsche owners open up to a new brand but one thing for sure we never shoot from the hip Sir.
We'll always stand behind our product even more so than other companies which warranty wheels for 3 years vs our limited life time warranty.
No matter what we stand behind our product 100%. Obviously each case is a case by case situation that will need to be investigated before we can make a final decision just like any other company.
#53
According to Porsche the word " Track " is clearly stated in the warranty as well and will not be covered.
Doesn't matter if you're driving 180mph or driving 1mph on a track your Porsche warranty is NOT covered just like the Porsche manual states.
Bottom line is that we'll stand behind our product.
Thats all nothing more to be said about this topic.
Doesn't matter if you're driving 180mph or driving 1mph on a track your Porsche warranty is NOT covered just like the Porsche manual states.
Bottom line is that we'll stand behind our product.
Thats all nothing more to be said about this topic.
#54
According to Porsche the word " Track " is clearly stated in the warranty as well and will not be covered.
Doesn't matter if you're driving 180mph or driving 1mph on a track your Porsche warranty is NOT covered just like the Porsche manual states.
Bottom line is that we'll stand behind our product.
Thats all nothing more to be said about this topic.
Doesn't matter if you're driving 180mph or driving 1mph on a track your Porsche warranty is NOT covered just like the Porsche manual states.
Bottom line is that we'll stand behind our product.
Thats all nothing more to be said about this topic.
#55
Rennlist Member
Joined: Jan 2016
Posts: 3,309
Likes: 621
From: On a pygmy pony over by the dental floss bush
According to Porsche the word " Track " is clearly stated in the warranty as well and will not be covered.
Doesn't matter if you're driving 180mph or driving 1mph on a track your Porsche warranty is NOT covered just like the Porsche manual states.
Bottom line is that we'll stand behind our product.
Thats all nothing more to be said about this topic.
Doesn't matter if you're driving 180mph or driving 1mph on a track your Porsche warranty is NOT covered just like the Porsche manual states.
Bottom line is that we'll stand behind our product.
Thats all nothing more to be said about this topic.
#56
According to Porsche the word " Track " is clearly stated in the warranty as well and will not be covered.
Doesn't matter if you're driving 180mph or driving 1mph on a track your Porsche warranty is NOT covered just like the Porsche manual states.
Bottom line is that we'll stand behind our product.
Thats all nothing more to be said about this topic.
Doesn't matter if you're driving 180mph or driving 1mph on a track your Porsche warranty is NOT covered just like the Porsche manual states.
Bottom line is that we'll stand behind our product.
Thats all nothing more to be said about this topic.
#57
Separate the issues:
1. Your shipping and customer experience is very poor - you have taken money and not delivered product according to customer expectations
2. You have customers breaking your wheels - and your response is "well you used them on track so too bad" - how often do you see posts of busted OEM, BBS, Forgeline, or CCW wheels?
3. You have called the company "race tech forged" which implies 2 things: the technology is from racing and that the wheels are forged - See #2 and #4
4. There is conjecture at the moment that your wheels are actually CAST and NOT Forged
Let's face it, unless you are prepared to deal with all 4 of these in a very customer focused, customer outcome based way, your time being able to juice more $ out of Rennlist members is going to be limited.
1. Your shipping and customer experience is very poor - you have taken money and not delivered product according to customer expectations
2. You have customers breaking your wheels - and your response is "well you used them on track so too bad" - how often do you see posts of busted OEM, BBS, Forgeline, or CCW wheels?
3. You have called the company "race tech forged" which implies 2 things: the technology is from racing and that the wheels are forged - See #2 and #4
4. There is conjecture at the moment that your wheels are actually CAST and NOT Forged
Let's face it, unless you are prepared to deal with all 4 of these in a very customer focused, customer outcome based way, your time being able to juice more $ out of Rennlist members is going to be limited.
#59
#60
Rennlist Member
Joined: Jan 2016
Posts: 3,309
Likes: 621
From: On a pygmy pony over by the dental floss bush