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Rough down shift

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Old Dec 5, 2018 | 10:36 AM
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Default Rough down shift

Hey guys,

I took delivery of the 2019 cayenne S in july(was released earlier in my country) and ive been noticing that the down gear shifts in any mode is very harsh, sometimes shift feels like its pushing the car forward which makes me almost not applying enough break to stop.

Anyone faced this in theirs? Im Guessing since the gear is new to porsche they will release an software update correcting the timing . I just wanted to ask to see if its not only me
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Old Dec 5, 2018 | 11:09 AM
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We won the use of a 2019 base Cayenne over Thanksgiving weekend from our dealer. (we have a turbo on order). I definitely noticed what you are talking about. At first I thought it was the brakes (base brakes), but then I figured out, it was caused by the tranny downshifting. Just before stopping, as it would drop down into a lower gear, it felt like the car would get pushed forward. You had to brake harder to compensate for it, which made for a very jerky stop. I hope they have fix for it and Porsche doesn't consider it normal.
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Old Dec 5, 2018 | 12:19 PM
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Originally Posted by BOCO
We won the use of a 2019 base Cayenne over Thanksgiving weekend from our dealer. (we have a turbo on order). I definitely noticed what you are talking about. At first I thought it was the brakes (base brakes), but then I figured out, it was caused by the tranny downshifting. Just before stopping, as it would drop down into a lower gear, it felt like the car would get pushed forward. You had to brake harder to compensate for it, which made for a very jerky stop. I hope they have fix for it and Porsche doesn't consider it normal.
Wow that's really interesting to read...so this was a base and the OP is in an S.

Mostly OT, but my Volvo V90 CC with the Polestar tune does this same thing in Dynamic mode. Makes it unusable in some conditions. Unfortunately, Volvo hasn't shown any particular responsiveness about fixing it via a software patch. Hopefully Porsche will do otherwise...
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Old Dec 5, 2018 | 12:59 PM
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Im glad im not the only one who noticed it,

I owned a 2016 lx570( worst car I owned) and they had just switched to the ZF 8 speed( same as the 2019 cayenne) same issue was there and a year later software upgrade solved it, it was done in 30 mins by the local dealer service
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Old Dec 5, 2018 | 10:04 PM
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Mine is fine most of the time, only felt it in a few occasions, but I did hear many people in china complained about it plus many other issues I didn't experience in my car.
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Old Dec 5, 2018 | 11:08 PM
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My 911 Turbo S and 911 GT3 both do it as well. Particularly on Turbo S - it jumps forward on downshift. Maybe it's by design to feel more sporty? It does not bother me in either car, but my wife sometimes gets scared because she apparently thinks I'm an idiot who can just decide to launch the car into cross-traffic for no reason.
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Old Dec 6, 2018 | 05:45 PM
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I have a 2019 base model and have the same symptoms. If there's a passenger with me, you see their head push forward when decelerating and causes your brake pressure to become uneven. Was not expecting this, hope they fix it with an update.
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Old Dec 10, 2018 | 10:05 PM
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I am having the same issue, but my brakes are also squeaking at low speeds and when I release the brakes, I have 600 miles on my cayenne and I thought the brakes may need to be broken in. I have the standard brake package. Has anybody else had this issue?
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Old Dec 11, 2018 | 03:57 PM
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Originally Posted by MemPorsche
I am having the same issue, but my brakes are also squeaking at low speeds and when I release the brakes, I have 600 miles on my cayenne and I thought the brakes may need to be broken in. I have the standard brake package. Has anybody else had this issue?
I know this is off-topic. But you might watch this official Porsche video on the subject.


The gist is that fixed-caliper brakes with multiple pistons are great at stopping and fade resistance relative to single-piston sliding calipers. But their design introduces variables that can increase brake squeal.

Every vehicle I’ve owned with fixed-caliper brakes made noise. Depending on conditions (temperature, humidity, pad life, pedal pressure, cycle of the moon, you name it) they were slightly to moderately noisy on occasion.

This is not to say you shouldn’t have your dealer take a look if you’re concerned. But if Porsche was forced to release a YouTube video on this subject to help get ahead of the issue, the sounds you’re hearing may be normal. Or, ahem, “normal” in that they won’t do much about it.

We spec’d PCCB on our Turbo. I have already told my wife to expect a racket. She said she’ll be proud and point to the yellow calipers, saying, “Yep. My speed brakes ARE noisy! How many pistons you got, dude?”
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Old Dec 14, 2018 | 10:54 AM
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I didn't notice anything till I read this thread. After looking for it while driving, I am not noticing it a bit. But not significant enough to complain about, IMO.
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Old Dec 14, 2018 | 07:18 PM
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Default Rough Down Shift

I have a new Base Model with all the options and am having both issues. I understand the brake video but cannot imagine that Porsche could not do as good a job on that issue as BMW's base braking system. Coming from 3 X5s that were smoother shifting, better braking and no noise. Hoping the downshift issue gets fixed soon. Also same jolt in reverse that I am experiencing and not sure if others are having. Have about 750 miles so will try and get it to the shop sometime soon.
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Old Dec 14, 2018 | 07:27 PM
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Originally Posted by bsklar
I have a new Base Model with all the options and am having both issues. I understand the brake video but cannot imagine that Porsche could not do as good a job on that issue as BMW's base braking system. Coming from 3 X5s that were smoother shifting, better braking and no noise. Hoping the downshift issue gets fixed soon. Also same jolt in reverse that I am experiencing and not sure if others are having. Have about 750 miles so will try and get it to the shop sometime soon.
​​​​I also noticed the reverse jolt, my solution for it is not to shift from D to R quickly as it seems to be causing it. Similar to you, i come from multiple bmw's where the reversing gear issue didn't exist, going from D to R was so smooth.

I am giving porsche the benifit of the doubt as its their first time using this transmission and will hopefully update it soon
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Old Dec 15, 2018 | 09:26 AM
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I talked the service manager and he told me the brakes needed to be broken in and to drive the car very hard and brake hard. It appears to have helped and minimize the noise. I had my brakes checked by the dealer and They did not find any issues. Seems like a design flaw to me.
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Old Dec 25, 2018 | 06:10 PM
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I hadn't noticed this issue, so today I paid very close attention to both the braking and the transmission downshifting while coming to a stop. I am now almost certain that is neither the brakes nor the downshifting. The "issue" is actually caused by the release of the engine braking. As the vehicle is slowed while approaching a stop sign, while you press the brake pedal, the engine stays engaged via the transmission to assist in slowing the vehicle. At some point before coming to a stop, the transmission releases the engine and goes into coasting mode. It was subtle but I definitely felt it and I automatically pressed the brake a little more to maintain a smooth stop. I recall reading that Porsche "improved" this coasting feature in the new Cayenne to increase gas mileage. Perhaps the slightly unsmooth braking is a side effect. Not a big deal for me.

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Old Jan 14, 2019 | 05:51 PM
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Originally Posted by BOCO
We won the use of a 2019 base Cayenne over Thanksgiving weekend from our dealer. (we have a turbo on order). I definitely noticed what you are talking about. At first I thought it was the brakes (base brakes), but then I figured out, it was caused by the tranny downshifting. Just before stopping, as it would drop down into a lower gear, it felt like the car would get pushed forward. You had to brake harder to compensate for it, which made for a very jerky stop. I hope they have fix for it and Porsche doesn't consider it normal.
Originally Posted by Yalbader
Hey guys,

I took delivery of the 2019 cayenne S in july (was released earlier in my country) and ive been noticing that the down gear shifts in any mode is very harsh, sometimes shift feels like its pushing the car forward which makes me almost not applying enough break to stop.

Anyone faced this in theirs? I'm Guessing since the gear is new to porsche they will release an software update correcting the timing . I just wanted to ask to see if its not only me
It's not only you ... I noticed this downshifting issue, too. My car lunges forward upon a downshift from 3rd to 2nd as I'm slowing down to stop. It's really annoying, and I can't bring myself to believe this is the way Porsche intends the transmission to operate. I had the car in the shop for a few issues recently, and threw this one on the list. I was told a number of customers have complained about this, other cars in inventory behave the same way, and there's nothing my dealer's shop can do without a software update from Germany. My dealer told me he's informed Porsche N.A. about the issue, and also said that the more people who complain about this the more likely it is that Porsche will issue a fix. So ... may I suggest that you bring your car into service and, when you're told nothing can be done without a software update, ask to start a case with your zone's tech rep to get Porsche's attention on this.
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