Mchopra

i waited an extra 11 days for parts from Germany was my delay. Everything has been paid for by 3rd party in my situation. I didn’t care as much regarding rental as I live in a fairly rural place and Porsche rental wasn’t an option for me. The 3rd party payer had assigned an adjuster to my car who I was in constant contact. We politely discussed his estimate regarding diminished value which was absurd. This is their OPINION of diminished value. He didn’t submit his estimate as I told him I would be getting a second opinion after politely disagreeing. My second opinion was referred to me from the certified Porsche collision center. This second opinion was much more in line with my opinion of DV. Your dealership or collision center may have someone who they trust as a car advocate rather than an insurance advocate. I submitted this second estimate to original adjuster. The 2 adjuster subsequently spoke. I’m unsure of their conversation but I can say that the second estimate (better one for me) was submitted rather than first one. This was only submitted last week so I’m awaiting response from 3rd party. I personally haven’t sought official legal advice. I’ve documented pics of vehicle prior to accident, pics of car day of accident, pics during repairs from shop and immediately following repairs. Also have copy of police report and pics from dealership taken by service advisor day of accident.

Additional response to your questions:

all repairs, car rental and modesta recoating, paint correction and refilm have been paid by 3rd party.

I couldn’t submit diminish value claim until all repairs completed. Search 17c regarding DV calculation.

My vehicle hit by Penske delivery truck. I was told by Penske that due to type of vehicle, they were referring to their 3rd party. All checks received from this 3rd party. I’ve not pursued anything from Penske driver but that person’s name is on police report if needed.

I don’t think you are being unreasonable. I was advised during my experience to politely ask for supervisor to that insurance agent who has the authority to approve your request. That agent may not have authority to approve something beyond their cookie cutter manual laying in front of them during your phone conversation. I would remind them of the high quality vehicle that their client rear ended. I’m not familiar with OH regulations. PS- just had confirmation of DV reimbursement for 17k regarding my vehicle... so it is possible to recoup your losses.

My 20-year old son did this to my 2012 Cayenne S last summer while taking his younger brother to swim practice - a day before he headed back to college for his Junior year



Nobody was hurt, so it reminded me that it’s only stuff... The Porsche-approved body shop will do a great job getting your PiG back on the road an looking great. My only suggestion is to get VERY involved with the body shop and the insurance adjuster and INSIST on only using new, Porsche OEM parts. Initially, the adjuster was only approving “reconditioned” and non-OEM parts. But in working with the body shop and pushing the adjustor we ended up with only new, OEM parts. In the end, my car actually looks better and I took the opportunity to throw a full front Xpel film to keep it tidy during the nasty Chicago winters. Sorry this happened, and good luck getting the right outcome out of your insurance company!