Got the Gemballa exhaust. It looks used.
#1
Got the Gemballa exhaust. It looks used.
I picked up the exhaust last night from customs and emailed Philipp Maurer at Gemballa immediately for the following issues:
1. Invoice states that expected gain is 6HPs, not 13 as on the invoice previously sent to me via email. His response: You have received the right exhaust system with 13HP. It was a mistake on the bill due to a problem with a new IT-system that we use since some days.
2. Exhaust is all scratched up. His response: After consulting our forwarding department the exhaust has leaving here in "new condition". Perhaps people of the customs or from the logistic company open the package and take them out for verification. We are absolutely sure that the exhaust is new.
#2 sounds like BS, because the package wasn't opened by customs and all of the gemballa seals were in tact.
Sent him the photos and waiting for his reply. What do you, guys, have to say about this?
1. Invoice states that expected gain is 6HPs, not 13 as on the invoice previously sent to me via email. His response: You have received the right exhaust system with 13HP. It was a mistake on the bill due to a problem with a new IT-system that we use since some days.
2. Exhaust is all scratched up. His response: After consulting our forwarding department the exhaust has leaving here in "new condition". Perhaps people of the customs or from the logistic company open the package and take them out for verification. We are absolutely sure that the exhaust is new.
#2 sounds like BS, because the package wasn't opened by customs and all of the gemballa seals were in tact.
Sent him the photos and waiting for his reply. What do you, guys, have to say about this?
#3
It was packed very nicely, wasn't "floating around" the box and I know it's hard to tell from photos, but in few places it looks like paint was put over the scratches. Plus, there was really nothing inside that box that could have produced these marks.
#5
I understand that exhaust will be under the car and none of this will be visible, but I was considering getting black rims from them and what am I to do if there'll be signs of shelf wear on them as well? Speaking hypothetically, as at this point I'm not interested in getting anything from them. As excited as I were to deal with Gemballa, I'm very turned off by the whole experience. Gemballa USA responds to inquiries once a month at best and that was the reason why I ordered directly from germany.
#7
Originally Posted by ltc
6hp, 13hp....5500# pig......like you would be able to tell the difference anyways?
Now, who are you calling a 5500# pig?!?
My bitch ain't no pig. She is a Svelte, Muscular, Nubian Beauty !
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#9
Originally Posted by EnigmaWmn
We're not discussing your wives here......
Originally Posted by EnigmaWmn
....so please stay on topic and refer to above photos :-D
If the exhaust is 'used', then you should be able to find combustion byproduct in the exhaust itself (i.e. someone bought it, tried it, didn't like it, returned it for refund). Have you done this?
#10
Originally Posted by ltc
Oh, that's a classy thing to say.
Originally Posted by ltc
Have you done this?
#11
To be honest the scratches look like wear and tear from handling. It shouldn't be that way but after all it's an exhaust system and it's going to disappear underneath your car. Functionally I don't think it's going to effect anything so I would accept it as-is. (But that's my level of tolerance, yours may be different.)
On the other hand keep your eyes wide open if you are having wheels shipped all the way from Europe. In fact I would suggest trying to buy from a local source if you can find one. Otherwise you are going to have at least as much trouble with Gemballa if the wheels arrive with damage.
Incidentally, there is a business term called FOB (freight on board) that defines when you take ownership of goods being shipped. If it is FOB Origin, then you own the goods when they leave the shipping dock of the supplier. If it is FOB Destination, then you don't own the goods until they arrive are your address. It makes a difference in trying to resolve problems with goods damaged in transit.
Perhaps a subtle but underlying issue is that overall women get less respect when dealing with automotive matters. For instance my wife is highly intelligent and has a professional career teaching college, but gets talked down to by high school dropouts at the tire shop. It's a ridiculous but unfortunate characteristic that women are assumed not to know (or could learn) anything automotive. At the very least, it often puts women in a position of having to establish credibility in case nobody is taking them seriously. So perhaps this is contributing to the problem somewhere along the line.
On the other hand keep your eyes wide open if you are having wheels shipped all the way from Europe. In fact I would suggest trying to buy from a local source if you can find one. Otherwise you are going to have at least as much trouble with Gemballa if the wheels arrive with damage.
Incidentally, there is a business term called FOB (freight on board) that defines when you take ownership of goods being shipped. If it is FOB Origin, then you own the goods when they leave the shipping dock of the supplier. If it is FOB Destination, then you don't own the goods until they arrive are your address. It makes a difference in trying to resolve problems with goods damaged in transit.
Perhaps a subtle but underlying issue is that overall women get less respect when dealing with automotive matters. For instance my wife is highly intelligent and has a professional career teaching college, but gets talked down to by high school dropouts at the tire shop. It's a ridiculous but unfortunate characteristic that women are assumed not to know (or could learn) anything automotive. At the very least, it often puts women in a position of having to establish credibility in case nobody is taking them seriously. So perhaps this is contributing to the problem somewhere along the line.
#12
Originally Posted by 356driver
To be honest the scratches look like wear and tear from handling. It shouldn't be that way but after all it's an exhaust system and it's going to disappear underneath your car. Functionally I don't think it's going to effect anything so I would accept it as-is. (But that's my level of tolerance, yours may be different.)
Originally Posted by 356driver
On the other hand keep your eyes wide open if you are having wheels shipped all the way from Europe. In fact I would suggest trying to buy from a local source if you can find one. Otherwise you are going to have at least as much trouble with Gemballa if the wheels arrive with damage.
Originally Posted by 356driver
Incidentally, there is a business term called FOB (freight on board) that defines when you take ownership of goods being shipped. If it is FOB Origin, then you own the goods when they leave the shipping dock of the supplier. If it is FOB Destination, then you don't own the goods until they arrive are your address. It makes a difference in trying to resolve problems with goods damaged in transit.
Originally Posted by 356driver
Perhaps a subtle but underlying issue is that overall women get less respect when dealing with automotive matters. For instance my wife is highly intelligent and has a professional career teaching college, but gets talked down to by high school dropouts at the tire shop. It's a ridiculous but unfortunate characteristic that women are assumed not to know (or could learn) anything automotive. At the very least, it often puts women in a position of having to establish credibility in case nobody is taking them seriously. So perhaps this is contributing to the problem somewhere along the line.
#13
Originally Posted by EnigmaWmn
...... But ... you've pretty much nailed it. I'm usually the one dealing with everything car related and it's disgusting how most of the time these a-holes assume that I don't know what I'm talking about :-).
Example.. TODAY.. My wife's Acura MDX needed 15K mile service and the power steering isn't working correctly.... She is a good-looking blonde, vanderbilt engineer with a MBA. I asked her when I picked her up (no loaner program -- told her we need to get a new make/model just for that!) did she talk to them about the problems with the power steering. Yes. So, just for grins/giggles, I call out there while she is at a luncheon and, of course: "nothing wrong with it.. we checked the fluid and it was low.. topped it off" In her 2002 MDX the power steering pump fell off the car. replaced it twice for failure.. hmmmm, told the guy did you drive it? Response "NO." In my "strong" voice, I told him my history with the MDX and power steering.. "uh uh okay SIR.. we'll take it out and drive it." Hmmm, just picked it up .. ordered parts so they can replace the power steering pump..
SORRY that you have to put up with that schitzu.. needless to say.. she is ready to strangle a service mgr.