NYC Cayenne

It's going to be over 3 weeks I ordered the Navigation CD and nothing came in yet, I even requested imediate delivery by paying the extra $10.00 and I got no answer, what should I do, is there a number to call???

Thanks,
John.

mudman2

1-888-NAV-MAPS (628-6277)

I got mine in 3 days after I called them

NYC Cayenne

Thank you Michael.

thugn4reel

Ive had the same problem here. I got my cayenne s around 4 weeks ago, i havnt payed any extra charge or anything, but i still did nto recieve my navigation cd. I was going to call the dealer today, should i call that number instead? Should I have already recieved my navi cd already? It sucks having the navigation unit, but not being able to use it
thanks for the information

mudman2

Your salesperson is supposed to submit the notification of your delivery to Navteq when you took it from the dealer.

Porsche have already paid Navteq and they should be just waiting for the call off.

When I got mine originally, it took 6 days for the package to arrive. When I bought the update it took 3 days.

I would call Navteq, they may be able to check to see if your salesperson did their job. Have your VIN number handy, and also check the PCM for what verison of SW its using. I seem to recall you hold the MAIN and TRIP in together and then select VERSION. It will be either version 2.0 or 3.0 they will need to know that.

Good Luck

Mike

NYC Cayenne

I did exactly as "mudman2" did, after I spoke to the people @ 1-888-NAV-MAPS , they told me the same thing, so I called my dealer (actualy my sales person) and gave him the serial number etc...
Now the CD as he said, it should be coming withing 24 hours @ my house, let's se...

John Gazivoda.

thugn4reel

Well i just called 1-888-NAV-MAPS and spoke to a representative.... i gave them my vin number and i was informed that they had never recieved the order for my navigation cd from my dealer. I am so pissed well ill have to call my dealer today.... try to get hold of my sales person so i can get my damn navigation cd which i should have recieved a long time ago!

magicdracula

Hello guys,

Does NavTeq provide a new updated version CD for the Cayenne. Or you are only talking about a replacement for your CD.

Here in Boston with the new Big Dig and new roads, an update is a MUST. it just always lead you to the worng way !!

JFScheck

Any word if the data (new road data) from the "Big Ditch" is on the new NAV cd's yet? Heading up North in a two months and I plan on the Cayenne leading through Boston!

NYC Cayenne

I'm pretty new to this stuff and completely clueless on how these things work, but isn't the navigation system in our cars controled by the satelites and if there are new roads satelites will guide you the right way anyhow.???

mudman2

Not quite

Here's an example

On Rt 80 West, above State College PA there is a newish split highway south, straight into Penn State, brings you out at the stadiums.

When you drive it, even on Version 3.0 of PCM, the map says you are driving over farmers fields because it has not made it through the mapping data companies yet.

Typically mapping systems run about a year behind, sometimes more.

While the satnav system can tell you exactly (+ or - 3ft) where you are on the planet, it knows nothing of mstreets or roads. Commercial Nav units are a little less precise.

Rick

Here's what really puzzles me - I have a Nav system in both my Cayenne as well as the 2000 740iL I just gave my dad (last update was in late 2001); the CD that is in the BMW has more detail than the CD that is in the Cayenne.
There are roads that the Cayenne doesn't even recognize (just shows open fields) whereas the BMW Nav CD has these roads properly charted.
The CDs are not interchangable so it's a bit odd/disappointing to find that a NavTech CD for a 2000 vehicle has better detail than a 2004 ver 3.0 Cayenne.

mudman2

Are both of them Navtech ?

Rick

Yes; should have mentioned that - they're both from Navtech. I talked with someone from Navtech and they said that the level of detail depends on what exactly the manufacturers (in this case Porsche vs BMW) contract for.

mudman2

I was afraid of that.

I have heard this before about level of detail, which does not bother me, but street detail is just plain wrong.