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Old 08-03-2002, 01:09 PM
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Alan Herod
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Angry 15K service

My wife just had the 15K service done on her car. I decided to let HBL do it for warranty purposes, plus there were a few issues we wanted checked out. I knew that I could not get 0W50 Mobil One.

I am surprised by the bill and would like feedback --

* HBL used 15W50 @ $7.88/quart -- I have not seen it priced that high at even a gas station.

* one wiper blade $27.26 (odd, only one)
* oil filter insert $15.50
* air cleaner cart $30.39
* pollen filter $31.65

* throw away 10 quarts of oil $46.75 ??

* 4 hours labor - $359.60 (expected hourly rate, but incredible amount of time)

It looks like I will be doing the service work in the future, unless there are warranty implications. I do most of the repetitve work on the 911, it seems like this should be ano-brainer.

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Old 08-04-2002, 06:07 PM
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Ghost Rider
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Haven't had my 15K service done yet, but I know prices are all over the board on it.
Old 08-23-2002, 01:01 AM
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I can tell you by looking at those prices that they are charging well over list price. The o/f cartridge list for less then $10. I can understand some dealers charging over list (as it is only suggested) but that far over is a little hard to swallow.
Old 08-23-2002, 10:38 AM
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Ghost Rider
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So what are the "list" prices on each of those items? My 15K service is coming up shortly and I know that being a PCA member I am supposed to get a 10% off list discount on any parts on my local dealer. I want to make sure they are starting from "list" price and not over list before I get the discount.
Old 08-24-2002, 12:30 AM
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When I egt to work on monday I will check for you if you would like and repost on Monday night. That is as long as I make myself remember.....but I will attempt for you.
Old 08-26-2002, 11:08 PM
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vwaudiracing
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ok here it is...you guys asked for it and I have it for you.
below is the actual list prices on a 15k for a boxster

oil filter....$12.40
seal ring.....$.21
synthetic oil..$4.99/qt (not orsche..Mobil One)
pollen filter $25.32
recyling fee for oil....nothing (delaer has a waste oil burner for heat)
Old 08-26-2002, 11:11 PM
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vwaudiracing
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oh and a little note.....I have seen a bulletin from porsche saying that 15w-50 is only to be used for the 996 twin turbo and they say 0w-40 synthetic for everything else. I know that from mobil one you can only get 0-40 in a drum and not quarts(the last I checked.)
Old 08-27-2002, 08:44 AM
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Alan Herod
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VW -- thanks for posting the numbers, I am not sure why they used 15W50, the main reason that I did not change the oil myself -- can't get 0W40. I have gotten large supplies of Mobil One 15W50 for closer to $4.00 quart.

You really think that HBL uses the oil in a shop heater? If they charged a recycling fee and actually used the product for further revenue enhancement, it seems like it would be consumer fraud. They should have paid me for the using the oil.

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Old 08-27-2002, 08:30 PM
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vwaudiracing
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Not saying that HBL used it...but really is a good idea....better for the environment. Getting 100% use of the oil....but I cant beleive they would charge people that much money for 10 or so qts of oil. I would think that if they are being charged 4.68 per quart to have it disposed of by a company that they would spend the $5000 and get a waste heater. Even if they put it outside and blew warm air into the air...would be alot cheaper in the long run then paying the 4.68. I was just quoting a dealer that I know is trustworthy and honest. And at $4.99 a qt sounded good for oil....even I understand that the dealer has to make money.
Old 09-10-2002, 04:41 PM
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O-40 is available by the quart. I get mine from an oil supply house here in Calif, however, at my next oil change 30k, I will feel comfortable that all is loose enough to put in the heavier 15-50. My car is in a garage and the temps are very moderate so not to worry about cold starts. You poor bxxxxxxx in cold country my apoligies.
Old 09-11-2002, 01:31 AM
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Sean
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I think my 2000 S came with 15W-50? At least that's what the dealer recommended. What's the downside to using 15W-50?

Prices on the 15k service are widely inconsistent. I've seen it run between $250 and $750. (!)

I did my own 15k servicing. Oil changes are simple enough (I like doing them too). I installed a BMC air filter to replace the factory paper filter.

I will probably go to a dealer for the 30k servicing because it is more involved, but will continue to do oil changes on my own.



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