Refunds - How Long of a Wait Time?
#16
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agreed, sending the "wrong" bumper is inexcusable. the reason being is cause i had ordered a CF bumper. however, since it was a drop shipment, the seller did not know the person making the CF only makes a RS bumper. he ended up sending me a RS bumper and I had to pay to repackage the bumper and mail it back. wasted 4 months of my time...
Most likey waiting to send it back to them for his refund first.. And I would assume these are non refundable made to order...
What a racket.
If only the seller and manufacture asked each other one simple thing: "RS?"
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You watch, the seller or the manufacture will eat this and man up for you to get your money back. Especially now.
#17
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actually the seller is re-selling the bumper. i heard from my shop, bbi (they use the same CF manufacturer), the manufacturer never got paid by the "seller".
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Horrible place for all 3 parties to be involved.
im sure it will be resolved.
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well, bbi had told me their guy doesn't make a RS bumper. but this "seller" kept guaranteeing 100% that his guy makes a narrow body CF bumper. i kept asking cause there are only a few CF manufacturers that do good work but the seller guaranteed it 100%.
guess what? the CF manufacturer ended up being the same person - he does not make a CF NB bumper.
guess what? the CF manufacturer ended up being the same person - he does not make a CF NB bumper.
#21
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#22
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Ask for proof that he sent the check to you. Hope it doesn't bounce and waste more time. In fact for big several k in $, I would ask for wire. Let him eat the cost. Checks can bounce. More headache.
Manufacture did not get payment either? Lol. Wow
Send the payment back to this man. Stop screwing around w other people's money and own up to your mistake.
Manufacture did not get payment either? Lol. Wow
Send the payment back to this man. Stop screwing around w other people's money and own up to your mistake.
#23
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well, bbi had told me their guy doesn't make a RS bumper. but this "seller" kept guaranteeing 100% that his guy makes a narrow body CF bumper. i kept asking cause there are only a few CF manufacturers that do good work but the seller guaranteed it 100%. guess what? the CF manufacturer ended up being the same person - he does not make a CF NB bumper.
This "seller" needs spanking
#24
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Clifton, I hope everything gets resolved soon. The seller is a good guy and very reputable on the forum. I'm sure he will come forward and take care of everything.
Good luck!
Good luck!
#25
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Hope this guy gives the money back whoever it is.
Do not accept the following excuses.
1) out of town
2) sick
3) will do it tomororw
4) let me call them and get back to you - with no reply
5) Ive been away.. sorry
6) Yes, i will take care of it soon
7) Im working on it right now
8) im driving
9) just got in the office.. will do it soon
10) sorry didnt have my phone
11) email down
12) let me call you back in 5 min... 10 min.... 20 hrs... 1 wk....
ok im done
Do not accept the following excuses.
1) out of town
2) sick
3) will do it tomororw
4) let me call them and get back to you - with no reply
5) Ive been away.. sorry
6) Yes, i will take care of it soon
7) Im working on it right now
8) im driving
9) just got in the office.. will do it soon
10) sorry didnt have my phone
11) email down
12) let me call you back in 5 min... 10 min.... 20 hrs... 1 wk....
ok im done
#26
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Hope this guy gives the money back whoever it is.
Do not accept the following excuses.
1) out of town
2) sick
3) will do it tomororw
4) let me call them and get back to you - with no reply
5) Ive been away.. sorry
6) Yes, i will take care of it soon
7) Im working on it right now
8) im driving
9) just got in the office.. will do it soon
10) sorry didnt have my phone
11) email down
12) let me call you back in 5 min... 10 min.... 20 hrs... 1 wk....
ok im done
Do not accept the following excuses.
1) out of town
2) sick
3) will do it tomororw
4) let me call them and get back to you - with no reply
5) Ive been away.. sorry
6) Yes, i will take care of it soon
7) Im working on it right now
8) im driving
9) just got in the office.. will do it soon
10) sorry didnt have my phone
11) email down
12) let me call you back in 5 min... 10 min.... 20 hrs... 1 wk....
ok im done
#27
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Please PM me the name of the seller and I'll see if I can help you. Is this a legit seller, i.e. a Member or if a business a site sponsor? The delays you quote are way too long. i have recently instituted a policy that scam artists are banned here and
admins or other Porsche sites informed as to why which usually leads to their being banned on ALL sites.
Regards,
admins or other Porsche sites informed as to why which usually leads to their being banned on ALL sites.
Regards,
#29
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"seller" contacted me and wasn't please with the post. "seller" has provided a UPS tracking number. i'll keep fellow members updated, thanks for the supportive community.
bob, i will let you know if things don't pane out. thanks.
clifton
bob, i will let you know if things don't pane out. thanks.
clifton