Brombacher vs. Sharkwerks
#32
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#33
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I am good for almost any day, week or weekend except Masters Week, Weds -Fri
#34
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To give you some idea about what kind of a guy Alex is: I wasn't sure if I wanted the "raw" or black tips to go with my bypass. Alex suggested, without any prompting on my part, that "he would send me both and I can just keep the one that I like better and send the other one back." And this was based on a couple of phone conversations with him; I'd never met or spoken with him before. It just doesn't get any better than that, gents. Quality products with impecccable customer service.
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Sorry for the long-winded post and on my iphone (pardon the typos) but hopefully that helps
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#35
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Haha that's right... time to go old-school and MK1 again, no? I mean what happened to the TT Cab phase?!?
===> haha, funny. i needed a more manly car.
===> haha, funny. i needed a more manly car.
#36
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#37
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My 2 cents on Sharkwerks vs. FVD Brombacher
Sharkwerks - have reached out a couple of times asking questions regarding various parts and packages, cause I live faaaaar away. Always received prompt, personal and efficient response. Prices are reasonable, products seem excellent, and judging from the feedback on this forum everyone is happy with dealing with them.
Brombacher - have had some interaction...
Catastrophically bad customer service. I mean really awful. Webpage parts/availability may as well be taken down. Tried to buy an RS wing; cancelled the order after 3 months of waiting with no response even as to when it would show. Website said 15 days.
Tried to buy fancy decklid scoops - website said ETA 6 days. Took 48 days to ship! Screwed up billing - charged me 200 euros extra for a shipping option that I never asked for. Still haven't returned the money. Sent me the wrong invoice; I believe for someone in the Qatari Royal family. I guess I could call him and shoot the breeze now that I have his phone number.
Asked a couple of technical questions regarding performance of a part. No response. Ever.
Sharkwerks - have reached out a couple of times asking questions regarding various parts and packages, cause I live faaaaar away. Always received prompt, personal and efficient response. Prices are reasonable, products seem excellent, and judging from the feedback on this forum everyone is happy with dealing with them.
Brombacher - have had some interaction...
Catastrophically bad customer service. I mean really awful. Webpage parts/availability may as well be taken down. Tried to buy an RS wing; cancelled the order after 3 months of waiting with no response even as to when it would show. Website said 15 days.
Tried to buy fancy decklid scoops - website said ETA 6 days. Took 48 days to ship! Screwed up billing - charged me 200 euros extra for a shipping option that I never asked for. Still haven't returned the money. Sent me the wrong invoice; I believe for someone in the Qatari Royal family. I guess I could call him and shoot the breeze now that I have his phone number.
Asked a couple of technical questions regarding performance of a part. No response. Ever.