Thanks to Sharwerks RMS suggestions
#1
Rennlist Member
Thread Starter
Thanks to Sharwerks RMS suggestions
I want to thanks both Dan and James at Sahrkwerks for their comments and suggestions as I prepare to take my GT3 back to the dealer for perhaps yet another (pronounced fourth) RMS replacement and the car is not a year old yet. They strongly suggest that the 996 turbo seal be used. Prior to my last replacement I mentioned this to my service manager and he asked Porsche NA, well actually their "Field Technical Manager"... interesting individual to say the least. The response was to install the same 997 GT3 seal, hopefully this time we can get a different answer.
By the way on page 85 of the owners manual is clearly states under a bold faced caution:
"Do not continue driving if there is an obvious oil leak"
It goes further to state under the same caution:
"Have the fault remedied at the nearest authorized Porsche dealer"
So my sixty mile one way trip today is more of a CYA to protect my warranty. The leak is more of a seepage (the previous ones started the same way) but frustrating and disappointing for a car of this price class and heritage.
Thanks again to the great folks at Sharkwerks for their assistance and excellent products. Thanks Alex, James and Dan.
By the way on page 85 of the owners manual is clearly states under a bold faced caution:
"Do not continue driving if there is an obvious oil leak"
It goes further to state under the same caution:
"Have the fault remedied at the nearest authorized Porsche dealer"
So my sixty mile one way trip today is more of a CYA to protect my warranty. The leak is more of a seepage (the previous ones started the same way) but frustrating and disappointing for a car of this price class and heritage.
Thanks again to the great folks at Sharkwerks for their assistance and excellent products. Thanks Alex, James and Dan.
#2
Rennlist Member
Thread Starter
Well took the GT3 in and they put it on the rack. Even though I had wiped down the engine before I left home it was dripping after the 60 mile drive. The dealer has kept the car and has gone to Porsche Na as to what is next. This will be the fourth RMS (original plus this being the third replacement). The car is not yet a year old. I'm not a happy camper to say the least. I again suggested that perhaps a 996 turbo seal be used. I was told they would ask Porsche NA. It will be at least another weeks without the GT3 which will bring it up to over 6 weeks in the first year. They did give me a Cayman to drive which I appreciate. I don't need this agrevation at this stage of my life. I wonder if Porsche AG is really aware of the issue?
#3
Three Wheelin'
I'm sorry to hear. 4 RMS leaks is ridiculous. Good luck! Hopefully this will be the last fix.
And i'm sure PAG is well aware. The greater majority of GT3's have had a leak at some point and someone has to pay the dealers to fix things for free under warranty.
And i'm sure PAG is well aware. The greater majority of GT3's have had a leak at some point and someone has to pay the dealers to fix things for free under warranty.
#6
Rennlist Member
Thread Starter
I understand that the 996 Turbo seal provides more sealing surface and has not had a history of leaking. That does not seam to be an option as I just got off the phone with Porsche NA customer service and they will not entertain doing the turbo seal so it will probably just be another 997 GT3 seal that lasts about 300 miles. As I said before the owners manual has a bold faced caution that states
"Do not continue to drive the vehicle with an obvious oil leak". Mine has been confirmed by the service department as an active leak as are all the RMS leaks. Neither the dealers service department nor Porsche NA will sign a wavier allowing me to drive the car with a active and known leak contrary to the Owners manual so the car sits again at the dealer awaiting a decision from Porsche.
"Do not continue to drive the vehicle with an obvious oil leak". Mine has been confirmed by the service department as an active leak as are all the RMS leaks. Neither the dealers service department nor Porsche NA will sign a wavier allowing me to drive the car with a active and known leak contrary to the Owners manual so the car sits again at the dealer awaiting a decision from Porsche.
#7
Rennlist Member
I'm really sorry that the experience you have had to date is not the GT3 experience you should be having...you should have a trouble free car that you can whip at will and will love you for it...there is an old saying "when given lemons"...well you know how it goes...there cqn be no excuse for the problem not having been fixed by now...they either need to pony up a new motor (appears to be a case problem not a seal problem) or you may need to research the lemon law...good luck, and I hope they are able to fix it for you so you can enjoy this car the way you should have been all along
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#8
Rennlist Member
Thread Starter
I'm really sorry that the experience you have had to date is not the GT3 experience you should be having...you should have a trouble free car that you can whip at will and will love you for it...there is an old saying "when given lemons"...well you know how it goes...there cqn be no excuse for the problem not having been fixed by now...they either need to pony up a new motor (appears to be a case problem not a seal problem) or you may need to research the lemon law...good luck, and I hope they are able to fix it for you so you can enjoy this car the way you should have been all along
#9
Rennlist Member
you are absolutely right...that is the experience you should be having with your "new" hot rod....let me add that you have remarkable patience and I admire you for it...I would have been on America's most wanted by the 4th rms
#10
Rennlist Member
#11
Rennlist Member
I understand that the 996 Turbo seal provides more sealing surface and has not had a history of leaking. That does not seam to be an option as I just got off the phone with Porsche NA customer service and they will not entertain doing the turbo seal so it will probably just be another 997 GT3 seal that lasts about 300 miles. As I said before the owners manual has a bold faced caution that states
"Do not continue to drive the vehicle with an obvious oil leak". Mine has been confirmed by the service department as an active leak as are all the RMS leaks. Neither the dealers service department nor Porsche NA will sign a wavier allowing me to drive the car with a active and known leak contrary to the Owners manual so the car sits again at the dealer awaiting a decision from Porsche.
"Do not continue to drive the vehicle with an obvious oil leak". Mine has been confirmed by the service department as an active leak as are all the RMS leaks. Neither the dealers service department nor Porsche NA will sign a wavier allowing me to drive the car with a active and known leak contrary to the Owners manual so the car sits again at the dealer awaiting a decision from Porsche.
on the turbo seal, we need to get some documentation that it works, I would like to get the part numbers order both and look at them side by side, maybe Dan has done this already, post some pics if you have them Dan, I still want the part No: as I am going to order one and DIY if it works and the dealer won't.
#12
GT3 player par excellence
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I understand that the 996 Turbo seal provides more sealing surface and has not had a history of leaking. That does not seam to be an option as I just got off the phone with Porsche NA customer service and they will not entertain doing the turbo seal so it will probably just be another 997 GT3 seal that lasts about 300 miles. As I said before the owners manual has a bold faced caution that states
"Do not continue to drive the vehicle with an obvious oil leak". Mine has been confirmed by the service department as an active leak as are all the RMS leaks. Neither the dealers service department nor Porsche NA will sign a wavier allowing me to drive the car with a active and known leak contrary to the Owners manual so the car sits again at the dealer awaiting a decision from Porsche.
"Do not continue to drive the vehicle with an obvious oil leak". Mine has been confirmed by the service department as an active leak as are all the RMS leaks. Neither the dealers service department nor Porsche NA will sign a wavier allowing me to drive the car with a active and known leak contrary to the Owners manual so the car sits again at the dealer awaiting a decision from Porsche.
you can do lemon law in your case. 4 or 5 RMS that's just NOT right.
#13
GT3 player par excellence
Lifetime Rennlist
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I understand that the 996 Turbo seal provides more sealing surface and has not had a history of leaking. That does not seam to be an option as I just got off the phone with Porsche NA customer service and they will not entertain doing the turbo seal so it will probably just be another 997 GT3 seal that lasts about 300 miles. As I said before the owners manual has a bold faced caution that states
"Do not continue to drive the vehicle with an obvious oil leak". Mine has been confirmed by the service department as an active leak as are all the RMS leaks. Neither the dealers service department nor Porsche NA will sign a wavier allowing me to drive the car with a active and known leak contrary to the Owners manual so the car sits again at the dealer awaiting a decision from Porsche.
"Do not continue to drive the vehicle with an obvious oil leak". Mine has been confirmed by the service department as an active leak as are all the RMS leaks. Neither the dealers service department nor Porsche NA will sign a wavier allowing me to drive the car with a active and known leak contrary to the Owners manual so the car sits again at the dealer awaiting a decision from Porsche.
usually large premier dealers has a lot of pull and the service manager need to goto bat for you. they CAN convince regional rep to approve just about ANYTHING. yes, i have seen it done.
#14
Banned
I am patient and forgiving, but in this case I would go for the jugular.
#15
Rennlist Member
Thread Starter
Thanks to everyone for their comments. It is a moderate sized dealer and they have been great. All the major players up to and including the owner have pressed the issue as best they can on both the leak and the oil pressure issue. After the previous RMS they pushed for a new engine which was turned down, we shall see whar turns up now. I have sent several letters directly to Mr. Detlev von Platen CEO of Porsche NA certified ( the last one just before this latest leak appeared) but have heard nothing back from his staff. Porsche Customer Commitment has been pleasant but it appears a certain Ms. Eleneor Nabney, Porsche District Field Technical Manager is the stumbling block (I'm not impressed with her technical knowledge either)
Another point is that with this many seals in such a short time, including the numerous engine removals and replacements, this extra wear and tear on the vehicle (all documented in the service records) will certainly reduce the market value should I decide to sell. My intention when I ordered the GT3 was to keep it and pass it to my son. As I told the dealer, after the first seal replacement ( considered not unusual) I bought my wife a 2008 Cayenne GTS. At this point I would not have based strictly on Porsche attitude towards taking care of customers.
That is all water under the dam and my wife is happy with her Cayenne and I must admit the GTS is a great traveling vehicle. Now my problem, what to get should I replace the GT3, either a tricked out Cayman S or a Carrera S. I know neither is a GT3 but I'm leaning towards the Cayman as a lighter weight well balanced fun car. Comments and again I appreciate everyones concern. Never had such a problem with a Porsche and I've owned and driven them for over 40 years. Thanks
Another point is that with this many seals in such a short time, including the numerous engine removals and replacements, this extra wear and tear on the vehicle (all documented in the service records) will certainly reduce the market value should I decide to sell. My intention when I ordered the GT3 was to keep it and pass it to my son. As I told the dealer, after the first seal replacement ( considered not unusual) I bought my wife a 2008 Cayenne GTS. At this point I would not have based strictly on Porsche attitude towards taking care of customers.
That is all water under the dam and my wife is happy with her Cayenne and I must admit the GTS is a great traveling vehicle. Now my problem, what to get should I replace the GT3, either a tricked out Cayman S or a Carrera S. I know neither is a GT3 but I'm leaning towards the Cayman as a lighter weight well balanced fun car. Comments and again I appreciate everyones concern. Never had such a problem with a Porsche and I've owned and driven them for over 40 years. Thanks