Fueling issue solved...hopefully
#1
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Fueling issue solved...hopefully
Notified yesterday that the part ordered had arrived from Germany.
Took the car in today early, no appointment, the tech had a job to finish and they would call me when that was done, 3hr, bring car back and they would start on mine.
As luck would have it the PCNA Field Technical Manager, a 17 yr veteran,
was at the dealership for another issue but wanted check things out. The part from Germany looked like it may have a slightly different angle at it's end and as well he said that he loosened the spring tension of the anti-spitback valve.
Interesting to note fuel goes in the tank from the bottom up.
Car buttoned-up and together we went to the gas station and right up to full it went.
Proof of the puttng will be on future fill-ups, but all feels good that the problem has been solved.
What a great guy, we had most interesting conversation about vehicle testing, Weissach, PSM..a variety of topics..a real car guy.
Another person at the dealership was the regional mgr, and we had some good conversation as well.
I'm thankful for the excellent relationship that I have with the service dept of the dealership...the shop and techs are not off limits to me...I can go in and check things out...nice.
I no longer have Pirelli tires, as a replacement for the cut tire was not to be had.....MPSC have replaced the Pirelli
Took the car in today early, no appointment, the tech had a job to finish and they would call me when that was done, 3hr, bring car back and they would start on mine.
As luck would have it the PCNA Field Technical Manager, a 17 yr veteran,
was at the dealership for another issue but wanted check things out. The part from Germany looked like it may have a slightly different angle at it's end and as well he said that he loosened the spring tension of the anti-spitback valve.
Interesting to note fuel goes in the tank from the bottom up.
Car buttoned-up and together we went to the gas station and right up to full it went.
Proof of the puttng will be on future fill-ups, but all feels good that the problem has been solved.
What a great guy, we had most interesting conversation about vehicle testing, Weissach, PSM..a variety of topics..a real car guy.
Another person at the dealership was the regional mgr, and we had some good conversation as well.
I'm thankful for the excellent relationship that I have with the service dept of the dealership...the shop and techs are not off limits to me...I can go in and check things out...nice.
I no longer have Pirelli tires, as a replacement for the cut tire was not to be had.....MPSC have replaced the Pirelli
Last edited by MJones; 03-03-2008 at 06:25 PM.
#2
"'m thankful for the excellent relationship that I have with the service dept of the dealership...the shop and techs are not off limits to me...I can go in and check things out...nice."
I love that about the dealership I go to as well.
The techs actually enjoy answering my questions too. It really adds to the experience
I love that about the dealership I go to as well.
The techs actually enjoy answering my questions too. It really adds to the experience
#3
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Glad to hear you are back on the road!
JCM
JCM
#5
I'm thankful for the excellent relationship that I have with the service dept of the dealership...the shop and techs are not off limits to me...I can go in and check things out...nice.
MJones, good to hear that someone has a dealership that is responsive and attentive to the customer after the sale. If you don't mind which dealership are you dealing with? I don't mind driving for good service
MJones, good to hear that someone has a dealership that is responsive and attentive to the customer after the sale. If you don't mind which dealership are you dealing with? I don't mind driving for good service
#6
Great to hear some positive words on a US Porsche dealership. We do hit the negatives on this forum a lot.
What did the rep say about your trip odomoter reading 4 miles more than the odometer???
What did the rep say about your trip odomoter reading 4 miles more than the odometer???