2010 C2S - purchased CPO from dealer in 2014 - should they have replaced the plugs?
09-12-2016, 05:11 PM
#16
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Hi everyone- just an update on this post. After contacting the Porsche Exchange, they agreed to replace the spark plugs at no cost to me because it should have been done when I purchased the car in 2014. I just wanted to commend the dealer, the sales manager (Nick Kopp) and the service manager for doing the right thing. Their level of service was admirable. I also did the brake flush service ($280) while the car was in the shop anyway since it is supposed to be done every two years.
09-12-2016, 05:16 PM
#17
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You are two years too late to be asking this question. Buying a CPO Porsche doesn't mean you get free routine maintenance, it only means that you get an extended warranty that covers items that break or fail. Lets look at it this way, If you were to buy a brand new Porsche and they offered you bumper-to-bumper coverage for 5 years or 50,000 miles, they still wouldn't replace spark plugs free of charge. Spark plugs are considered routine maintenance just like changing out the oil or windshield wipers. It's a consumable item or wear item.
09-12-2016, 06:16 PM
#18
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That's great for you! I would not have expected PE to do that. They've been less... accommodating... with the few issues I've had (granted I didn't buy the car there).
