CDH911C2S

I am in Mexico today on business and was looking forward to taking delivery of my 2009 c4s from Rusnak Porsche-Westlake in the next week. Surprise, even with a written agreement, the dealership(at all levels-including management and sales people) decided to not honor the agreed upon deal(again in writing) They decided to alter the agreement by $13,000. Would I mind paying $13,000 more?

Chris Saner at Cleveleand Porsche is to be trusted. This opinion is directed only at Rusnak Westlake Porsche and not any other

Fahrer

This looks really bad. You did say with written agreement "...including management". Did the General Manager sign the paperwork? In most states, this would make the deal final. But, in any case I would not do business with a dealer that had done something like this.

cvazquez

Shame on them!

CDH911C2S

Not the General Manager, but the Manager of the Department, replied via voice mail and email confirmation that we had reached an agreed upon price.

This challenging economic environment, unfortunately, creates some collateral damage in that people and companies are unable to carry out the terms of their agreements.

In the end, it is just a car and I will find another...my health and family are fantastic!

am722

$13,000?! Did that bring the price over sticker? That's a hell of a lot of money on a Carrera deal.

savyboy

Can you post more detail? Was this a Launch car on the lot? A custom order/build? Or ?

What exactly changed, the discount from MSRP? Or trade-in value change? Or lease value?

Always good to be clear on the facts.

Good luck and so sorry to hear of the deal breaking :-(

CDH911C2S

The trade-in changed, but somehow the value of the new car has remained constant. The car was a build to order. My mint condition 2006 c4s silver black six speed 13,000 miles 108k sticker(loaded) went from $67,500 to $54,500(dealer said as a favor they would add another $1500..really? thanks (sarcasm)

Anyone that thinks "well the market changed" should ask themselves: "Is an agreement in writing binding?" Yes should be the response, but there is always someone using the "Greed is good defense"

I still have a car that I love, so in the end it is just disappointment and nothing else that really matters...

ozcav

While I would be mad too, it doesn't sound like you actually had a signed sales contract. I understand their thinking behind dropping the trade in value since the deal hasn't closed given the market, but agree it was a stupid thing to do to a customer.

Edgy01

You had a written agreement citing a specific trade-in vehicle,--if that changed, then all bets are off. What are we missing here?

savyboy

A bad situation all around, you having waited with immense enthusiasm for your new steed, and the trade-in market fell to pieces, due, as you alluded to, the worldwide financial market melt down.

Is it possible to salvage all this by selling your 2006 privately? Craigslist maybe? You will get more that way than the dealer can offer you. Just trying to be constructive, I feel your pain and would love to hear you finding a way to get this all worked out.

Curiosity- when did you cut your deal with the dealer? Days/weeks/months ago? I am guessing months?

I do wish you the best in finding a solution. Look, the good news is that you are even in a position that this situation is occurring, you know? I mean, a challenge stemming from a level of personal success to be able to afford such a fine car in the first place. Perspective always helps ! :-)

Good luck ! And keep us updated.

ADias

The first mistake was to trade in your previous car. Sell it separately. Note, however, that given the current market conditions used car prices are coming down too.

In this market you should be able to get 8-10% off MSRP on the new car.

sws1

Could be wrong, but kinda sounds like you had a verbal agreement on the trade in value of you old car when you placed the order, and they have since changed the trade-in value. Which is to be expected given that you have been using it. (i.e., they'll never commit to a trade in value until you give them the car.)

mass27

Agreed. I'd be more upset if the dealer changed the price of the new vehicle. I'm not sure I agree that the dealer would pay 3 month's ago market price for a car he is getting today as the market conditions are serverely different than when you made the deal.

AP997S

I was under the impression that a signed 'Sales Agreement' was as good as a binding contract.

Am I missing something here?

JohnnyBahamas

Like you're planning... find another.

To paraphrase Elwood Blues, "...it's a sign from Gawd."