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Had a problem with Hoen-USA

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Old 12-19-2006 | 01:11 PM
  #31  
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As far as a fraud check, what the hell is that? the card I used, well lets just say I can do about whatever I'd like too with it, and after 16 years of using it I never had a fraud issue.
I think you do have a little disconnect in this area. Fraud is a major issue for credit cards and has been for many years. And who do you think ends us paying for it? By dong a simple fraud check this company is trying to ensure that the transaction is valid and keep their prices low. I think that is reasonable. Now what I find weird is that I can go buy $200 worth of wine and they swipe my card and give it back to me. When I go to some other retailers (names withheld), I can charge $5 and they want to see additional ID and look at me while I sign the receipt!

The issue here is to not loose sight of the big picture that the fraud check is attempting to address, and to not take this issue personally, besides the rude response you received. That's the part I would address with the company if you are so inclined.
Old 12-19-2006 | 03:00 PM
  #32  
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Just ordered with no problem. Received e-mail of "sales receipt" within minutes, hope shipment is that fast!
Old 12-19-2006 | 03:19 PM
  #33  
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Originally Posted by Yellow911S
Just ordered with no problem. Received e-mail of "sales receipt" within minutes, hope shipment is that fast!
when u get them next week, you should sell them to SYMA +20% markup.
Old 12-19-2006 | 07:00 PM
  #34  
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LOL, I'm thinking 25% + Shipping & handling
Old 12-21-2006 | 11:25 PM
  #35  
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Thumbs up

Update:
Ordered H8 bulbs 12/19/06 (Tue.)
Received H8 bulbs today 12/21/06 (Thurs.)
That was fast and no problem.
Old 12-22-2006 | 12:00 AM
  #36  
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Disagree that Hoen is a fraud.

I ordered the H8 bulbs about a month ago and received them w/o incident.

Also, I sent Hoen a message saying that I'd really like them to make a "whiter" license plate bulb for the 997 than the stock ones (which look positively antique looking with a white background plate). They emailed me within hours stating that it is currently in development and they asked if I would like to help them field test it. I said absolutely. I received the test bulbs a few days later.

Not sure when these bulbs will be in production but here are the before and after picks:
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Old 12-22-2006 | 09:17 AM
  #37  
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Default H8 plate bulbs

MUCH BRIGHTER!

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Old 12-22-2006 | 08:32 PM
  #38  
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The plate bulbs are in production. I just ordered them.
Old 12-22-2006 | 10:36 PM
  #39  
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How much???
Old 12-23-2006 | 12:09 AM
  #40  
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$12
Old 12-23-2006 | 03:19 AM
  #41  
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Originally Posted by gmoney99
$12
each or for the pair?

edit: nevermind, i see its for the pair
Old 12-23-2006 | 03:58 PM
  #42  
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When you got your 997 set.. What did you get for the side markers? Bulbs alone, or with clear lens also?

Jim
Old 12-23-2006 | 04:20 PM
  #43  
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Just ordered the LP bulbs...... Have had positive experience with this company for all my orders!
Old 12-23-2006 | 04:26 PM
  #44  
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Originally Posted by wetstuff
When you got your 997 set.. What did you get for the side markers? Bulbs alone, or with clear lens also?

Jim
Just bulbs
Old 12-23-2006 | 06:14 PM
  #45  
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Ordered the fog light bulbs earlier this week (Tuesday I think?) and got them today. Gonna pick up the LP bulbs now...they look cool!

BK


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