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when the CPO is voided?

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Old Apr 10, 2020 | 12:32 AM
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Hello Everyone,
I was thinking to install the PSE on my 997.2 and since it is a CPO, I was wondering if the warranty will be voided if the install is performed by an independent shop.
TIA.
Riccardo
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Old Apr 10, 2020 | 12:35 AM
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you need to talk to your dealer. some are cooperative some are as holes
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Old Apr 10, 2020 | 01:46 AM
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Originally Posted by RiccardoB
Hello Everyone,
I was thinking to install the PSE on my 997.2 and since it is a CPO, I was wondering if the warranty will be voided if the install is performed by an independent shop.
TIA.
Riccardo
Hard to imagine a factory exhaust part would void the CPO. When I bought my CPO -09 C4S which had all stock exhaust I told the dealer that I would buy it but I wanted an upgraded exhaust. The answer: " How about if we install a new Tubi exhaust? CPO won't be affected and we'll eat the cost"? Good enough for me and the deal was done.

So this dealership (Champion Porsche in Pompany Beach FL) installed an after market exhaust and it had no effect on the CPO so it's hard to see why installing a factory PSE would. My GTS was delivered from the factory with PSE and later CPO'd even with Sharkwerks bypass pipes added by the way

As someone else said though, confirm with the dealer before making any decisions like these. Some are easy going and reasonable while others go out of their way to be just the opposite.
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Old Apr 11, 2020 | 11:21 PM
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Thanks Sandwedge.
Originally Posted by sandwedge
Hard to imagine a factory exhaust part would void the CPO. When I bought my CPO -09 C4S which had all stock exhaust I told the dealer that I would buy it but I wanted an upgraded exhaust. The answer: " How about if we install a new Tubi exhaust? CPO won't be affected and we'll eat the cost"? Good enough for me and the deal was done.

So this dealership (Champion Porsche in Pompany Beach FL) installed an after market exhaust and it had no effect on the CPO so it's hard to see why installing a factory PSE would. My GTS was delivered from the factory with PSE and later CPO'd even with Sharkwerks bypass pipes added by the way

As someone else said though, confirm with the dealer before making any decisions like these. Some are easy going and reasonable while others go out of their way to be just the opposite.
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Old Apr 12, 2020 | 12:54 AM
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Originally Posted by RiccardoB
Thanks Sandwedge.

You bet. One more thing. Chances are you'll eventually go where most 997.2 guys go which is to replace the center muffler after being disappointed with just the side muffler mod. Again, check with the dealer that CPO'd the car before going down that road. As in my case, shouldn't be a problem but I would get assurance in writing from the dealer that CPO'd the car that the CPO would not be affected especially since they're not doing the work. You know how some of them are.....
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Old Apr 12, 2020 | 08:23 AM
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Pursuant to the Magnuson Moss Act, modifications that do not cause warranty damage can not be grounds to deny warranty claims. Therefore unless the PSE mod (or installation) was the cause of the failure that led to a warranty claim, it can't be denied (despite what a dealer might say). Some will try, but demand proof if this occurs.
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Old Apr 12, 2020 | 11:57 AM
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Right, and after the install of the PSE, I would like to replace the center muffler (https://www.sharkwerks.com/exhaust/p...4s-gts-SHAX193) and this is something I can do by myself.
Originally Posted by sandwedge
You bet. One more thing. Chances are you'll eventually go where most 997.2 guys go which is to replace the center muffler after being disappointed with just the side muffler mod. Again, check with the dealer that CPO'd the car before going down that road. As in my case, shouldn't be a problem but I would get assurance in writing from the dealer that CPO'd the car that the CPO would not be affected especially since they're not doing the work. You know how some of them are.....
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Old Apr 13, 2020 | 02:18 AM
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Originally Posted by mjposner
Pursuant to the Magnuson Moss Act, modifications that do not cause warranty damage can not be grounds to deny warranty claims. Therefore unless the PSE mod (or installation) was the cause of the failure that led to a warranty claim, it can't be denied (despite what a dealer might say). Some will try, but demand proof if this occurs.
I agree that voiding the CPO over a PSE install would be a long stretch bound to fail. Hard to believe a dealer would even attempt it since a lot of 997's were delivered with PSE from the factory and subsequently CPO'd. Replacing the center muffler with any of the options out there should be an equally risk free venture but since it's not an OEM part it may be worth bringing it up with the dealer who CPO'd the car. Like I said in a previous post, some dealers are more accommodating and easy going than others. Still think it would be a hard case for the dealer to argue that removing the center muffler and replacing it with any kind of x-pipe option would be the culprit if anything fails.
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Old Apr 13, 2020 | 12:05 PM
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I recommend you figure out what dealer you will be working with, develop a good relationship with the service manager (and lead tech) and then just check with them them before you do mods.

I had a really good relationship with the service manager at one of out local dealers and before I did the Gundo, I emailed and simply asked if those mods would affect my CPO. She said absolutely not, which is the answer I expected. I did complete this correspondence via email so I would have a record of it later (trust but verify, right?).

Exhaust mods downstream of the cats generally don't affect warranties. The addition of PSE includes some electronic changes, so I might check on that at the dealer. Having the dealer actually do the work would mean the CPO should definitely be unaffected.
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Old Apr 13, 2020 | 01:53 PM
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Originally Posted by Iceter
I recommend you figure out what dealer you will be working with, develop a good relationship with the service manager (and lead tech) and then just check with them them before you do mods.

I had a really good relationship with the service manager at one of out local dealers and before I did the Gundo, I emailed and simply asked if those mods would affect my CPO. She said absolutely not, which is the answer I expected. I did complete this correspondence via email so I would have a record of it later (trust but verify, right?).

Exhaust mods downstream of the cats generally don't affect warranties. The addition of PSE includes some electronic changes, so I might check on that at the dealer. Having the dealer actually do the work would mean the CPO should definitely be unaffected.
Thanks.
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Old Apr 13, 2020 | 02:13 PM
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If they are anything close to being as **** as Jeep can be, a lot of guys saw their warranty voided for merely changing their suspension.

While I realise that an aftermarket suspension can't be warrantied by the automaker, they find a way to link anything that goes wrong to that modification.

Even if they check with their dealer first, all it takes is a new service manager that wants to prove himself and you are screwed. And we all know that there is a huge turn around in dealer service dept.
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Old Apr 13, 2020 | 02:27 PM
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Why do PSE and then Sharkwerks? Isn't the center muffler delete pretty much PSE on full time? Skip PSE if that is your plan.
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Old Apr 13, 2020 | 02:56 PM
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Originally Posted by Catharpin
Why do PSE and then Sharkwerks? Isn't the center muffler delete pretty much PSE on full time? Skip PSE if that is your plan.
No, that's not at all the case.
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Old Apr 14, 2020 | 02:41 AM
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Originally Posted by Catharpin
Why do PSE and then Sharkwerks? Isn't the center muffler delete pretty much PSE on full time? Skip PSE if that is your plan.
Assuming we're talking .2 cars, PSE has nothing to do with the center muffler. Only switches out the side mufflers. PSE mufflers vs. stock mufflers is a good start though. Brings the note up a bit but not enough for many so the center muffler ends up next to go being replaced with one of many options out there. Others do the much cheaper Gundo hack or get the Fister side mufflers instead of the expensive PSE but you still have the restrictive center muffler to deal with. The cheaper Gundo and Fister options don't give you the loud/quiet button you get with the PSE but many seem happy without that especially given the sizeable price differences between these options.

So in sum. On .2 cars you have to do both the side mufflers and the center muffler to get any meaningful result. At least that seems to be the consensus unless you just like it quiet and then you may as well leave it all alone.
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Old Apr 14, 2020 | 08:52 AM
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Dealers do not deny warranty claim, warranty underwriter does. Dealer wants claims approved as they get paid to do the work. When they say no, its from above, not at the dealer level.
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