what does your dealer give you for a loaner?
09-22-2003, 11:10 AM
#16
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Advantage in Houston: Boxster w/ advance appointment, rental from next door otherwise
Bob Moore in Oklahoma City: $6 towards cab fare or "special deal" rental @$30/day.
Competition is good.
Bob Moore in Oklahoma City: $6 towards cab fare or "special deal" rental @$30/day.
Competition is good.
09-22-2003, 11:38 AM
#17
Burning Brakes
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Both the Porsche/Audi/Mercedes dealer (HBL) and the BMW dealer (Fairfax) I've used in No. VA. use Enterprise rental cars. So you get whatever econobox they happen to have on the lot. All US cars, nothing German or even European. Generally 4-cyl., automatics that can't get out of their own way. I usually just get them to give me a ride home and drive my Yukon instead.
Karl
Karl
09-22-2003, 12:01 PM
#18
Burning Brakes
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BH Porsche:
If you're under 25, they try to give you an Audi A4, however if you insist and provide them full insurance documentation (and they will verify it) you can get a boxster or cayenne.
For the rest of you who are over 25, the standard is a Boxster, and they have a few Cayennes. I hear that they are trying to phase out the boxster and go 100% Cayenne by next year. No appointment is necessary; all loaners are on a 1st come, 1st serve basis (however if you're close to your service writer he will hold a car for you). If they run out of Porsche loaners, you get an Audi A4.
They only have to provide loaners for warranty work, but if you have a good relationship with the dealer or are spending megabuck$ on repairs, they are flexible with the loaner program. According to my service writer, BH Porsche spends more money on its loaner program than any other dealer in the nation because the owners (Cranbrook Partners) want to have the highest CSI in the country.
If you're under 25, they try to give you an Audi A4, however if you insist and provide them full insurance documentation (and they will verify it) you can get a boxster or cayenne.
For the rest of you who are over 25, the standard is a Boxster, and they have a few Cayennes. I hear that they are trying to phase out the boxster and go 100% Cayenne by next year. No appointment is necessary; all loaners are on a 1st come, 1st serve basis (however if you're close to your service writer he will hold a car for you). If they run out of Porsche loaners, you get an Audi A4.
They only have to provide loaners for warranty work, but if you have a good relationship with the dealer or are spending megabuck$ on repairs, they are flexible with the loaner program. According to my service writer, BH Porsche spends more money on its loaner program than any other dealer in the nation because the owners (Cranbrook Partners) want to have the highest CSI in the country.
09-22-2003, 03:57 PM
#20
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anyone know what loaner car u get at Rusnak Pasadena dealer for a porsche car?
Last time i brought my audi a6 in for service, they gave me an A6.. but before, only a enterprise rental P.O.S.
Last time i brought my audi a6 in for service, they gave me an A6.. but before, only a enterprise rental P.O.S.
09-22-2003, 04:19 PM
#21
Burning Brakes
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Pingu, when I had my Audi I took it to Rusnak and they only provided an enterprise Pontiac Grand Am. They said I could get a Mercedes ML, C class, or Jag X-type for $40 a day.
If they are now giving Audi loaners for Audi services, then that is an improvement.
If they are now giving Audi loaners for Audi services, then that is an improvement.
09-23-2003, 07:37 AM
#23
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Audi A3, I personally feel any car you are given as a loaner is a bonus.
With 10-30 cars in for service at any given time, you can't really expect the dealers to supply loaners to every customer.
Ciao,
Johannes E.
With 10-30 cars in for service at any given time, you can't really expect the dealers to supply loaners to every customer.
Ciao,
Johannes E.
09-23-2003, 04:38 PM
#27
Burning Brakes
Rob, that's pretty sad....
My wife and I usually get a Boxster loaner although I have gotten a Cayenne once (we prefer the Boxster unless we need to move / haul a lot of stuff). 
When the boxster is not available, they have put us in a van (we requested due to moving a son), a Cadillac, a Camry, etc. The worst car we ever got was a Focus (regular service mgr was not around that day) and it's still the joke of the dealership!
They treat us very well ... I would hope your's would too.
Russ
When the boxster is not available, they have put us in a van (we requested due to moving a son), a Cadillac, a Camry, etc. The worst car we ever got was a Focus (regular service mgr was not around that day) and it's still the joke of the dealership!
They treat us very well ... I would hope your's would too.
Russ
09-23-2003, 05:38 PM
#28
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Re: Rob, that's pretty sad....
Originally posted by russbert
My wife and I usually get a Boxster loaner although I have gotten a Cayenne once (we prefer the Boxster unless we need to move / haul a lot of stuff).
When the boxster is not available, they have put us in a van (we requested due to moving a son), a Cadillac, a Camry, etc. The worst car we ever got was a Focus (regular service mgr was not around that day) and it's still the joke of the dealership!
They treat us very well ... I would hope your's would too.
Russ
My wife and I usually get a Boxster loaner although I have gotten a Cayenne once (we prefer the Boxster unless we need to move / haul a lot of stuff).
When the boxster is not available, they have put us in a van (we requested due to moving a son), a Cadillac, a Camry, etc. The worst car we ever got was a Focus (regular service mgr was not around that day) and it's still the joke of the dealership!
They treat us very well ... I would hope your's would too.
Russ
revenge is sweet, isnt it?
