Alan C.

Ordered from Gert on Tesday and my parts arrived this morning, Thursday!

Hard to improve on that service

LVDell

Totally concur with that statement. I have ordered form Gert in the past. I found it hilarious that I can get a FedEx from Gert in 2 days but I can't get a UPS from Oregon to Nevada in 1 week!

alevine

I totally agree. I purchased his aluminum pedals and they arrived super fast.

Do you have a phone number for Gert? I have a question for him. Is he in the U.S.? The Carnewal site is somewhere in Europe.

Thanks,
Adam

LVDell

He is in Belguim so I don't think a LD call is worth it. But he responds to email very quickly.

info@carnewal.com

yetis

Question regarding this. Does everyone also get the follow up letter from Fedex, looking for import duties and such?

Ucube

Sure do. I've gotten a FedEx letter for every order from Gert.

Gert's service is top-notch. He even gave me a Rennlist discount on the 3-spoke steering wheel without a group-buy.

alevine

Yes, I have gotten the same FedEx letter.

LVDell:

Thanks. I sent him an e-mail last night. Hopefully I'll hear back today.

Adam

Alan C.

What's the typical duty charge, %? I suspect there is a brokerage fee as well.

LVDell

Didn't even think about that letter when I purchased and wasn't very happy when it arrived but paid the fee. I have no problem paying my duty, what I was pissed about was that FedEx charged a fee for paying the duty for you when you could have very well paid it in advance had you know about it.

They (FedEx) charge you a customs duty as well as an "advancement fee".

Ray S

Gert is great. I've ordered from him a couple of times......very smooth transactions.

yetis

Dell, that is exactly what I was getting to. Both Fedex and UPS have discovered this new loop hole for increased earnings. I get it for items from Canada as well.

chris walrod

Gert continues to impress! He is a great guy to deal with!!

Rob in WA

Yup Gert's a good guy, bought my suspension from him. When the US $ was stronger ordering from him was a no brainer.

Gary (Fl)

+1.... I ordered all my carbon parts from him also back then... Plus suspension also..