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My recent purchase of a 2001 Carrera 4 Biarrtz White

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Old 12-12-2018, 05:20 PM
  #31  
RngTrtl
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Originally Posted by hartmn
RngTrtl,

I'm just as much not a fan of independent garages (Not sure what an Indy is?) as you are the dealerships apparently. I have too many independent garages "do me wrong" on my time on this earth. And there is little recourse, if any at an independent garage! They just show you the door if you're not happy. Pacific Porsche is an amazing dealership with mechanics that have been there for over twenty years. They charge me a hourly rate to work on my car 2001 of $175.00 a hour as they consider my car classic. However I have multiple layers of a hierarchy of management if things go south. Try that at an independent garage. The amenities at the dealership are stellar! For instances, I dropped my car off yesterday and I had no way home. They provide me with an Uber's to my home for free of charge. The service waiting area provides you with all the comfort of home, light snacks, coffee, internet, parts, and it's spotless clean of which I rarely see at an independent garage. The place is a car shows in it's self as the owner has historic vehicles on display. The facilities are amazing! The staff are willing to help with questions, and will make time for you by if need be calling out a knowledgeable person to assist you if the service writer can't answer the question! I don't find these amenities at independent service places IMO. Most of them in my experience won't stop for a second to help you with anything your not paying them to fix! My service writer called me today and explained the the coolant expansion tank is not leaking but has stress cracks in it. Add another thing to the list @ five hours of labor, and $280 for the part! The previous owner was on the deferred maintenance plan and she used an independent garage here locally. I'm blaming the independent garage though it's all on her. I'll gladly ready and willing to sort my car out paying Pacific Porsche than to deal with any more independent places for as long I am walking of the face of this earth. I have been shown the door for my last time by some smug a-hole owner whom really doesn't charge that much less to wrench on my cars! $125.00 an hour! Thank you for your input, I mean no disrespect, but I am just done with independent service facilities here in the people's Republic of California!
Merry Christmas to all!

Eric
you do you my friend. I think you missed the part where i said a GOOD indy shop. All they do is work on older Porsches. It appears that you have not found one of those even though you are literally located in one of the best locations for them in the entire US. All the reputable ones bend over backwards for their customers and will not let a car leave until its right. The fact that your dealership cannot spot failed motor mounts or even bother to check them (it takes like 15 minutes even at home) is a tell-tale sign to me they dont know or care as much as you think they do. It appears to you though that your dealership is the exception to the rule so I wish you the best luck. Just an FYI, you are getting charged book time for that expansion tank as would be expected from a dealership. Many of us have changed them (myself included) and I can assure it takes no where 5 hours to change one even the first time at home. No disrespect either, i just hate seeing people get taken for ride. As long as your happy with what you are getting for your money thats all that really counts. Best wishes.
Old 12-12-2018, 08:58 PM
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hartmn
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RngTrtl,

After I replace the expansion tank myself, and my wife is driving the car from Los Angeles to San Diego in hot weather, and it blows off a hose that I installed and over heats the engine and destroys it who’s door to I knock on to recoup my loss!
I don’t wrench on much of anything these days. I replaced the hoods gas struts and gas cap myself. But that’s about as far as wrenching goes for me these days. I’m fully aware that the dealership is charging me book time. If you know of some really GOOD Indy shop because as you say I’m in the best part of the county for them, I’m all ears my friend! It’s all just personal preference.

Merry Christmas and Happy New Year to you and yours!

Eric
Old 12-12-2018, 09:34 PM
  #33  
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Originally Posted by hartmn
RngTrtl,

After I replace the expansion tank myself, and my wife is driving the car from Los Angeles to San Diego in hot weather, and it blows off a hose that I installed and over heats the engine and destroys it who’s door to I knock on to recoup my loss!
I don’t wrench on much of anything these days. I replaced the hoods gas struts and gas cap myself. But that’s about as far as wrenching goes for me these days. I’m fully aware that the dealership is charging me book time. If you know of some really GOOD Indy shop because as you say I’m in the best part of the county for them, I’m all ears my friend! It’s all just personal preference.

Merry Christmas and Happy New Year to you and yours!

Eric
No worries. just wanted to hook you up with some info. Lots of people dont know about how (most) dealers price their time for repair work. Create a separate post saying something to effect of: "Can anyone recommend an indy in SoCal LA area? I am need XYZ area work done and need a quality indy shop." You will get members here that will give you testimonies to their favorite shop in your area that are well respected and do great work that have been in business for many years. Cheers.
Old 12-13-2018, 01:43 PM
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RngTrtl,

I appreciate your assistance but there seems to be such a "IMO" regarding taking your car to the dealership for service here. I just read a recent post here where a gentleman takes is his car to an "indy" to have the expansion tank replaced among other things, and the cap won't seat on the expansion tank. He's now buying replacement caps without success and it's bleeding out on the engine and further post "which part number" did they install? Post after post, after post from form members as they try to figure this out? And furthermore, to add insult to injury he doesn't want to take it back to the Indy because he knows someone there (the owner?) and feels sorry for him! Where is the savings? And at what cost to his time? Compromise the vehicles engine and it could leave you, or your loved one, stuck on the side of the road! This is not my first rodeo as I have been purchasing cars since 1978. So for my hard earned I'll take my chances, and money at the dealership and gladly pay the set hourly rate so as to avoid this type of nonsense. Can it happen at the dealership? Maybe. But I'm not going to have "feelings" about taking it right back to them to correct the issue. It's business, and there is not a "care" factor. Because nobody cares but your mama!

Be well my friend!

Eric

Last edited by hartmn; 12-13-2018 at 01:44 PM. Reason: spelling
Old 12-13-2018, 02:21 PM
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hartm, I think that your problem is that you have not found the correct "Indy"

I have taken all my cars to both, indys and dealership and you can find good and bad in both sides.

I am more than happy with the indy where I take my Porsche because they are honest and I feel I can trust on them. They are Porsche specialist and I dont see the dealership treating my care more carefully than they do.

But of course, this is all about personal preferences.
Old 12-13-2018, 02:32 PM
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Originally Posted by hartmn
RngTrtl,

I appreciate your assistance but there seems to be such a "IMO" regarding taking your car to the dealership for service here. I just read a recent post here where a gentleman takes is his car to an "indy" to have the expansion tank replaced among other things, and the cap won't seat on the expansion tank. He's now buying replacement caps without success and it's bleeding out on the engine and further post "which part number" did they install? Post after post, after post from form members as they try to figure this out? And furthermore, to add insult to injury he doesn't want to take it back to the Indy because he knows someone there (the owner?) and feels sorry for him! Where is the savings? And at what cost to his time? Compromise the vehicles engine and it could leave you, or your loved one, stuck on the side of the road! This is not my first rodeo as I have been purchasing cars since 1978. So for my hard earned I'll take my chances, and money at the dealership and gladly pay the set hourly rate so as to avoid this type of nonsense. Can it happen at the dealership? Maybe. But I'm not going to have "feelings" about taking it right back to them to correct the issue. It's business, and there is not a "care" factor. Because nobody cares but your mama!

Be well my friend!

Eric
Like I said, you do you my friend, in your extensive experience you seem to have it all figured out. Cheers.
Old 12-13-2018, 03:47 PM
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Insanity is doing the same thing over and over again and expecting different result. I sure do have it all figured out thanks to you my friend.
Old 12-13-2018, 09:10 PM
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Parris,

I think you’re wrong about independent service garages and you could never convince me to go back to another one. My vehicle is video by the service writer inside and out when it arrives. All the interior is covered with plastic and paper. The facility is spotless with full complimentary anything you want to drink or eat (no alcohol of course). Lounge has free wi-fi and is very clean and comfortable. Bathrooms that your wife or girlfriend will actually use. The place is a staged with classic Porsche’s and Porsche gear to buy. My car never sits outside over night in some parking lot to get wet and sloppy all night or broken into like independent garages. They have multiple levels of indoor parking instead of cars all crammed together to get door dinged or scratched up. Free car washes not only after your service but anytime you want to stop in and have it preformed. Your service writer texted you updates and your invoice is sent to you sign and pay in an email if you should choose to along with the service record of the service that was performed. Mechanics that under go continued education. Surveys from the dealership of how your last services went. Free Uber ride home if you don’t have one. A great parts department that price matches or gives PCA members 10% off factory’s parts. If things go south with the repair there is a whole hi arch of management to address you and not just the owner who tells you to take your business some where else if you don’t like it! And it’s happened to me more times than I care to say. They dealership doesn’t get to fimiliar with you so that it breeds contempt as some independent garages seem to. The independent start out hot and soon becomes luke warm at best as time goes on and there is nobody keep track of the service level like the do with a survey after your service is done. They have always provide me with great customer assistance on any question I have and recommendations unlike independents that just wants your keys and you to leave the car. And then they get in it your car and put greasy foot prints and hand prints all over it or they don’t cover the pant work properly.. Other than what ever you pay for an hourly rate and book time they charge you for can you tell me what your independent garage does that is so great for you? Do they have even a portion of the above things that I experience at the dealership I go to has to offer? None of the ones I have ever been to do. No, this is great county, and your free to go and spend your money anyway you like! But for me and my little red wagon I choose to have my cars serviced at the dealership.

I’m interested to hear your list or see your independents websites! Porsche south bay.com Check it out! There simply the best.



Eric

Old 12-13-2018, 11:48 PM
  #39  
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Nice buy. love the white and chrome.
Old 12-14-2018, 12:50 AM
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Oakland Tactical,

Thank you! It’s certainly not a aggressive looking car like a black car is, but it’s really different. It’s not as worthy as your is car is which would be my holy grail car. For now, I’ll fix all the stupid stuff that the previous owner placed on differed maintenance and enjoy it! And hopeful move on to something like yours someday! What year is that!

Eric



Last edited by hartmn; 12-14-2018 at 01:26 AM. Reason: Spelling
Old 12-14-2018, 11:39 AM
  #41  
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Originally Posted by hartmn
And hopeful move on

Us too. and quickly. I almost beginning to think your a forum troll.
Old 12-14-2018, 01:41 PM
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Originally Posted by RngTrtl
Us too. and quickly. I almost beginning to think your a forum troll.
I don't think Hartmn is a troll, I just think he doesn't see the value in an indy (independent) shop. I see both sides of it and can honestly say you both make very valid points but at the end of the day don't we all need to take our cars where we feel comfortable? I happen to have a local indy why provides all the things Hartmn likes about the dealer so that is where I choose to go. They have a clean shop (could eat off the floor) awesome waiting area with wifi, free food drinks etc and CLEAN Bathrooms. They also provide complimentary loaners if need be, and or a ride back to home or work. The cars are left inside if requested or in a locked parking lot out back. This shop charges less than the dealer, but more than most others but I personally do not mind paying more because I do not want to have to spend time in a grimy garage where I can't even sit in a waiting room because its too dirty.

Basically some people, myself included, will pay more for some "Frills" and others want bare bones pricing and will sacrifice other amenities for that.

All this being said I do feel the Indy has one leg up in the fact that they probably service more of these cars than a dealer does. My guess is most the techs at the dealer are used to working on the newer ones, and the old timers who were used to working on these are long gone and retired lol. Again I am fortunate my Indy isn't a "Porsche specific" one, but the head tech happens to be a Porsche guy.
Old 12-14-2018, 02:00 PM
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I swear he sounds like he works there and this is some kind of advertisement. lol
Old 12-14-2018, 02:22 PM
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I think dude scored a nice car.
The shop thing is only a concern if the costs of full dealer service seem unworkable for the owner. If he is getting the product that he wants and the price isn't out of the question, then why not.
I have to say, I tried to find a good independent shop in my area, and the ones I have spoken to hadn't worked on Caymans, didn't want to touch it if it wasn't a 911, didn't want to talk to me if I was cost conscious, etc.
I might end up going to the dealer in Denver for things that I can't manage on my own.
Old 12-15-2018, 11:30 PM
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BoulderGeek,


You are correct on both accounts sirs! I scored a nice car and I guess financially I can afford to go to the dealership to have my Porsche repaired and serviced. What a crime! I have posted at least a half of dozen reason why I preferred to have my Porsche serviced at? Does anyone here really give a S or F where I take my car to have it repaired? Today, Porsche South Bay sent an Uber to pick me up to get my car from the service department. My right side headlight washer broke and when they said the car was ready for pick up on Friday I arrived and it was Noticed by Someone that the side left was now leaking on the car. They apologized and said it was probably due to all the pressure of the new hoses on the right and the old one on the left was now failing, cracked hose or somewhere in the system. I left the car and thanked them for discovering it before I got home with it! They got the part in that same day and called me Friday afternoon and said they fixed the left side and was car was now ready to be picked up. I didn’t have time to go back as I had a Christmas party to attend to. The service writer explained to me that they waived the labor cost and gave me the left side nozzle at a discount! Evil I say just plain evil! My service writer apologized and said they were open on Saturday from 9am to 5 pm and that she could send me a text with a link with an Uber so I could just click on the link when I was ready to have Uber come and get me and take me to Porsche South Bay on their Uber account! Fantastic! Thanks again Boulder Geek and Horsepwr for the neighborly comments. Let cooler heads prevail! Merry Christmas to all! God Bless America! Land of free and the home of the brave! I can spend my hard earned money anyway I choose too! Yehaa! I thank all the kind Rennlist members whom don’t name call and judge because I dislike or haven’t found a GOOD independent service repair! In the mean time I’m spending my kids inheritance on an almost twenty year old Porsche that has twenty year old broke parts! Ain’t America great!



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