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"Old" New tires from Tire Rack

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Old 03-27-2014, 01:12 PM
  #16  
LexVan
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Originally Posted by matt777

bs I think. TR doesn't recommend installing tires 3 years old or older.
Not defending......but I think they say not to use tires more than 5 y.o.
Old 03-27-2014, 02:09 PM
  #17  
u7t2p7
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This is more about Tire Rack not managing their supply chain correctly than whether or not 2.5 year old tires should be sold as new (which in my opinion they shouldn't be). One would imagine Tire Rack's purchasing power would give them the leverage with the major brands and insist on "new" tires. At the very least, Tire Rack should have two tier pricing; 0-12 months and 12-30 months....or something like that. Give the customer the choice. Many of us only drive our cars 3,000 miles per year or less. So in 3-4 years these "old-new" tires could be approaching 7 years from date of manufacture with less than 10,000 miles.
Old 03-27-2014, 02:22 PM
  #18  
RodKnock
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Originally Posted by NYC993
I would tell tire rack to take those tires back. What tires were those? I can understand 6months to a year, but 2.5 years is unacceptable. How do you know they even were in tirerack's possesion that whole time...in climate controlled ware house.

I bought front tires from tire rack and they were 3 months old.

I read somewhere that tires are not made to be stored for long time. They are made to be on the wheel not stacked on the ground even if they are in climate controlled storage.
+1. Unacceptable.
Old 03-27-2014, 02:40 PM
  #19  
briefescape
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A plus for Discount Tires good pricing and they let me drive the car in and supervise the installation . Always satisfied . The store I use is Bellingham WA .

Cheers Guy
Old 03-27-2014, 02:59 PM
  #20  
993Brendan
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I received two Kuhmo XS tires from TR yesterday and noticed cobwebs inside one of them when I pulled them in the garage. Gonna have to look at those dates tonight when I get home.
Old 03-27-2014, 03:26 PM
  #21  
nine9six
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Originally Posted by u7t2p7
This is more about Tire Rack not managing their supply chain correctly than whether or not 2.5 year old tires should be sold as new (which in my opinion they shouldn't be). One would imagine Tire Rack's purchasing power would give them the leverage with the major brands and insist on "new" tires. At the very least, Tire Rack should have two tier pricing; 0-12 months and 12-30 months....or something like that. Give the customer the choice. Many of us only drive our cars 3,000 miles per year or less. So in 3-4 years these "old-new" tires could be approaching 7 years from date of manufacture with less than 10,000 miles.
Not sure Tire Rack with their buying power would even conceive of managing stock. They probably push their orders to the respective Mfg, and have them ship the tires out.

Bean counting 101

FWIW, I think the OP should pursue replacement of what I would consider OLD rubber.
Old 03-27-2014, 03:56 PM
  #22  
Mike Pezely
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Has anyone done business with Onlinetires? Best price I found so far on Sumi III tires. Below is there website. no affiliation

https://www.onlinetires.com/cart.php
Old 03-27-2014, 04:55 PM
  #23  
brad@tirerack.com
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Originally Posted by LexVan
Where's our Tire Rack rep......Damon? He always seems to hide from these threads. No commissions in them I presume.
Not true. I happen to value the business I get from Rennlist quite a bit.

I'm sorry the tires you got were beyond the age that you consider reasonable. We have two great tech articles that address tire age here and here. For those that do not want to link the text is copied below. When an order is placed we grab the first set of tires in our warehouse location and then ship them. Due to our volume we simply don't check dates before shipping (and when receiving them into stock for that matter). I think you will find our competitors don't, either. We generally move inventory fast enough through our warehouses (FIFO) that older tires are not a problem. The tires were likely delivered to us older by Continental, they did not sit in our warehouse for years. At times there are models that are only produced a few times a year and in different parts of the world. It's not uncommon for some of them to take a year to go from production to our shelves. Keep in mind the warranty on the tires does not start until date of install.

Bottom line is we (I) want you to be happy and I am sorry that you were still unhappy after talking with our customer service dept. If you are unhappy with the tires please call me. I will do what I can to either take these back, or get you a fresher set.

Tire Aging – Part #1

Nothing Lasts Forever...and Tires Are No Exception

Tires are manufactured by bonding rubber to fabric plies and steel cords. And despite the anti-aging ingredients mixed into the rubber compounds, there is a realization that tires are perishable, as well as a growing awareness that some tires will actually age out before their treads will wear out.

For the most part today's tires deliver more miles and years of service than ever before. In the 1970s, typical bias ply tires lasted less than 20,000 miles and were only expected to be in service for about two years. In the 1980s, early radial ply tires offered a treadwear expectancy of about 40,000 miles during four years of service. And by the turn of the century, many long-life radial tires extended treadwear to about 60,000 miles during four or more years of service. While passenger car and light truck tire technology and American driving conditions in the past resulted in tire treads wearing out before the rest of the tire aged, it may not always be true of today's even longer lasting tires that are approaching 80,000 miles of treadwear.

How many years will tires last before aging out? Unfortunately it's impossible to predict when tires should be replaced based on their calendar age alone.

The U.S. National Highway Traffic Safety Administration (NHTSA) and tire manufacturers are currently studying the many variables. Exposure to the elements (sun and atmospheric), regularity of use (frequent or only occasional) and the quality of care (maintaining proper inflation pressure, wheel alignment, etc.) will all influence the answer. So while tire life depends on the service conditions and the environment in which they operate, the difficult task remains how to identify all of the variables that influence a tire's calendar age and attempt to quantify their influence.

The current industry association recommendations regarding inspecting and replacing tires due to age originate outside the United States.

The British Rubber Manufacturers Association (BRMA) recommended practice issued June, 2001, states "BRMA members strongly recommend that unused tyres should not be put into service if they are over six years old and that all tyres should be replaced ten years from the date of their manufacture."

"Environmental conditions like exposure to sunlight and coastal climates, as well as poor storage and infrequent use, accelerate the aging process. In ideal conditions, a tyre may have a life expectancy that exceeds ten years from its date of manufacture. However, such conditions are rare. Aging may not exhibit any external indications and, since there is no non-destructive test to assess the serviceability of a tyre, even an inspection carried out by a tyre expert may not reveal the extent of any deterioration."

More recently, The Japan Automobile Tire Manufacturers Association (JATMA) recommended practice issued May, 2005, states "customers are encouraged to have their vehicle tires promptly inspected after five years of use to determine if the tires can continue to be used (recommends spare tires be inspected as well). Furthermore, even when the tires look usable, it is recommended that all tires (including spare tires) that were made more than ten years ago be replaced with new tires. Additionally, because in some cases automobile makers--based on the characteristics of the relevant vehicle--stipulate in the owner's manual the timing of tire inspection and replacement. Please read and confirm the content of the owner's manual."

Several European vehicle manufacturers of high performance sports cars, coupes and sedans identify that "under no circumstances should tires older than 6 years be used" in their vehicle owner's manual. However, it should be noted that European recommendations must include driving conditions that include roads like the German Autobahn, which allows vehicles to be legally driven at their top speeds for extended periods of time.

While American driving conditions don't include the high-speed challenges of the German Autobahn, Chrysler and Ford Motor Company joined their European colleagues in 2005 by recommending that tires installed as Original Equipment be replaced after six years of service. (General Motors declined to offer a recommendation until a more scientific analysis of driving conditions and tire aging could be completed).

It is important to take into account Original Equipment tires are mounted on wheels and put into service right after being received by vehicle manufacturers, so their calendar age begins immediately. However the same cannot be said of tires properly stored in a tire manufacturers' warehouse or in Tire Rack distribution centers before they go into service. Properly stored tires that are protected from the elements and not mounted on a wheel age very slowly before they are mounted and put into service.

Our experience has been that when properly stored and cared for, most street tires have a useful life in service of between six to ten years. And while part of that time is spent as the tire travels from the manufacturing plant to the manufacturer's distribution center, to the retailer and to you, the remainder is the time it spends on your vehicle.

Tire Aging – Part #2

Should Drivers Replace Old Tires Even if Their Treads Aren't Worn Out?

While most drivers' past experience might not indicate it's necessary, the growing realization that tires are perishable means tires on some vehicles will possibly age out before they wear out. Composed of steel belts, fabric plies and rubber compounds, the structural integrity of tires can degrade over an extended period of time as the result of chemical reaction within the rubber components, cyclic fatigue, abuse and road hazards.

Tire aging isn't typically an issue with vehicles driven frequently, however the lower annual mileages put on sporadically used motor homes, enthusiast vehicles driven for pleasure and collector cars trailered to events could make tire calendar age an important consideration. Tire age is also a concern for the often unused spare tire in a car's trunk, suspended under a pickup's cargo bed or hung off the back of an SUV.

Unfortunately no one is absolutely sure of how long tires will last because of the many variables. Heavily loaded tires on vehicles stored outdoors in sunny, scorching hot climates and only driven occasionally face some of the most severe service conditions and potentially have the shortest calendar lifespan. In contrast, lightly loaded tires on vehicles parked in garages and driven daily in moderate climates experience some of the least severe service conditions and potentially have the longest lifespan.

Then there is the influence of how well drivers maintain their tires (regular cleaning and pressure checks along with periodic rotations and wheel alignments), use and/or abuse them (drive on them when overloaded or underinflated), as well as the possibility of irreversible damage from punctures, cuts and impacts with potholes, curbs and other road hazards. A tire's original durability will be permanently compromised if it is uncared for, abused or damaged.

Therefore every tire's life expectancy ultimately depends on the environment in which it operates and its individual service conditions. The difficult task remains how to attempt to quantify tire life based on calendar age. Arbitrarily replacing tires prematurely based simply on age may result in tires being discarded before their time, contributing to increased operating costs, as well as waste disposal and recycling concerns.

Since Tire Rack sells tires manufactured in North and South America, as well as Europe, Africa and Asia, it's common for us to receive new tires directly from manufacturers that are already six to nine months old. Since we rotate our inventory, most of the tires we ship are less than a year old.

However some low volume tires in sizes for limited production vehicles can only be efficiently manufactured periodically where one short production run may produce more than a year's worth of global supply. In some of these cases, Tire Rack might receive new tires directly from the manufacturer that are already several years old.

There are also some occasions where we work with a tire manufacturer to help them clear out their inventory when they discontinue a tire line. While this may uncover some new tires that are several years old, these clearance tires are typically offered at a discount and will wear out before they age out.

Tires are stocked in Tire Rack distribution centers under favorable storage conditions. Protected from exposure to direct sunlight, moisture and hot and cold temperature extremes, our inventory leads a sheltered life compared to the tires mounted on wheels, installed on vehicles and exposed to the elements, road grime and brake dust.

Tire manufacturer's replacement tire warranties begin when the tires are purchased and typically last 4 to 6 years from that date. This allows the tire manufacturers' limited warranty to accommodate the time it takes tires to be shipped from the manufacturing plant to the warehouse or distribution center, to the retailer and to the consumer, as well as the time they spend in-service on the vehicle.

Keeping tires properly inflated is probably the most significant action a driver can take to prevent tire failure. For example, driving a vehicle with a significantly underinflated tire can permanently damage the tire's internal structure in ways invisible to external visual inspections. A U.S. National Highway Traffic Safety Administration (NHTSA) tire aging field study revealed that 30 percent of spare tires observed were significantly underinflated when first checked, Putting underinflated spare tires into service before being properly inflated would greatly increase their risk of catastrophic tire failure. The inflation pressure of spare tires should be checked monthly along with the rest of the set.

Vehicles equipped with a full-size matching wheel and spare tire should use the vehicle's five-tire pattern at every tire rotation. Not only will this prevent the spare tire from sitting idle, it will keep all five tires' tread depths roughly equivalent throughout their life and extend the tire replacement intervals (if rotating four tires would result in 40,000 miles of service, including the full-size matching wheel and spare tire into the rotation pattern would result in 50,000 mile replacement intervals).

The NHTSA tire aging field study also indicated a strong correlation of the speed rating with tire durability, with higher speed-rated tires losing the least capability with increasing calendar age. Drivers living in hot climates may want to consider purchasing higher speed rated tires than those that came as Original Equipment.
Old 03-27-2014, 06:10 PM
  #24  
Cowhorn
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Originally Posted by matt777
bs I think. TR doesn't recommend installing tires 3 years old or older.
Matt. Don't be a hoser, eh? Pardon, but that is exactly what I was told.
Old 03-27-2014, 06:18 PM
  #25  
Cowhorn
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Damon-

Order number was N786810 on 3-7-14.

Date stamps are 4211, 5011, 4912, 4912.

I don't recall the customer service rep's name. It was a female working Monday afternoon.
Old 03-27-2014, 06:40 PM
  #26  
RodKnock
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Given that most of us can't tell how much a tire has aged, replacing them after approx. 5-6 years post-production, not post-sale, would be prudent, assuming the tires have not worn out due to mileage. Selling a "new" tire that is 2.5 years old is unaccceptable to me, regardless of a manufacturer's production and delivery schedule. Similar to selling a "new" car battery that has sat for a long period of time. However, it would appear that TR will be taking care of you. Good luck.
Old 03-27-2014, 07:17 PM
  #27  
Ed Hughes
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Originally Posted by LexVan
Where's our Tire Rack rep......Damon? He always seems to hide from these threads. No commissions in them I presume.
I disagree, and further evidence posted here.


One should always shop for the best place to mount. Have discussion up front on expectations. Wait and watch. Less problems.

For the record, probably the best mounting shop in San Diego (not a small city-many choices) happens to be a Discount Tire store. Same was true in the Dallas area, from my experience.
Old 03-27-2014, 07:48 PM
  #28  
Cupcar
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If'n you are in So.Cal. my buddy has used Globe Tire and Wheel in Manhattan Beach many times for his various Porsche cars over the years and has always come away happy.

I have no personal experience however.
Old 03-27-2014, 08:34 PM
  #29  
pirahna
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Borelli Motorsports in Santa Clara will price match Tire Rack, is a great installer and has in my opinion has one of the best 993 alignment guys on staff.
Old 03-27-2014, 10:33 PM
  #30  
matt777
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Originally Posted by LexVan
Not defending......but I think they say not to use tires more than 5 y.o.
IIRC TR recommended to not install if more than 3 years old and discard at 6 years of age. I know from personal experience that tires do deteriorate and lose performance even though they look good. I've driven cars with 5 year old winter tires that were worse than all seasons. Those might be a bit of a different animal though. I have had 10 year old tires wear very rapidly. Sometimes you don't realize you have lost the performance until you really need them.


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